Aryza launches Debtsense Collections

21st May 2020 Consumer Collections |

Insolvency, credit and debt recovery sector software specialist Aryza has announced the launch of Debtsense Collections. Developed in conjunction with Experian, Debtsense Collections is a digital tool that can be deployed quickly and cost-effectively to help businesses deliver higher volume and better quality customer interactions. Debtsense Collections is the first digital platform that puts consumers…

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CSA makes Learning and Development team appointment

21st May 2020 Consumer Collections |

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has announced that it has appointed Colin Matthews to a newly-created role of Process and Systems Coordinator within the Association’s Learning and Development (L&D) team. Matthews is tasked with improving the efficiency and effectiveness of the CSA’s current systems…

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Cifas and VRS announce collaborative partnership

20th May 2020 Consumer Collections |

Cifas and The Vulnerability Registration Service (VRS) have entered into a collaborative agreement that will offer protection to vulnerable individuals through the VRS national vulnerability database later this year. With effect from 1st August 2020, Cifas will no longer be providing the Protecting the Vulnerable scheme. The Protecting the Vulnerable scheme is a shared register…

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Experian announces turnover increase

20th May 2020 Consumer Collections |

Information services firm, Experian, has announced 9% rise in revenues, while profits have dipped slightly. The firm was driven mainly by double-digit growth in North America and Latin America, while UK & Ireland growth stood at 2%. Turnover for the year to 31st March came in at £4.22 billion, with profits dropping by 2% to £942…

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Cabot expects collections rates to fall

15th May 2020 Consumer Collections |

Debt purchaser Cabot Credit Management latest business results have shown that the company expects a fall in collection rates as the business adapted to protect employees and serve our customers as COVID-19 crisis unfolded Delivered Adjusted EBITDA was £369 million over the last twelve months. Craig Buick, Chief Executive Officer, Cabot Credit Management, said “For…

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Arrow Global Group sees drop in collections

14th May 2020 Consumer Collections |

Debt purchaser, Arrow Global Group has announced a  fall in profits in the first quarter of the year. For the three months ending 31st March, Pre-tax profit fell 43% o £9m on-year as income dropped 11% to £77.1m. Investment business collections fell to £85.1m in the first quarter from £105.5m on-year. The Group’s foremost priority…

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Just appoints Head of Technology & Innovation

14th May 2020 Appointments |

Just, the enforcement market integrator has appointed Adam Wonnacott, to head up its technology and innovation team. Wonnacott has extensive knowledge of collections and recoveries, having previously held senior director positions at both Burlington and Marston Holdings, where he spent time as Managing Director of their subsidiary MoretonSmith. Since 2019, Wonnacott has been working with…

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Hodge Bank announces board changes

14th May 2020 Consumer Collections |

Hodge Bank has announced a number of changes to its board, including the appointment of new Chairman, Graeme Hughes, who will replace Adrian Piper who retires after nearly ten years as a board member. The bank has also announced Iain Laing will join in July this year as its new chair of risk and conduct,…

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TDX Group launches vulnerable consumer services

14th May 2020 Consumer Collections |

Data and technology-driven debt solution provider TDX Group has launched the V+ range of services to support organisations in identifying, engaging and managing potentially vulnerable consumers. Labeled V+, the services use a range of data sources, including TDX Group’s purpose-built Financial Vulnerability Indicator score, to assess cases within a creditor’s customer base, highlighting those at risk…

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Secure Trust Bank appoints new CFO

12th May 2020 Consumer Collections |

 Secure Trust Bank has announced that Rachel Lawrence has been appointed as Chief Financial Officer of the Company (CFO), subject to regulatory approval and satisfaction of certain other conditions. Lawrence is expected to commence employment with the Company on 7th September 2020. Paul Lynam, CEO at Secrure Trust Bank said “Rachel has a robust financial background…

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Consumer car finance falls by 27% in March

11th May 2020 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that new business volumes in the consumer car finance market fell in March 2020 by 27% compared with the same month in 2019, and by 13% in Q1 2020 as a whole. The consumer new car finance market reported new business volumes 29% lower…

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Santander appoints permanent Head of Mortgages

11th May 2020 Consumer Collections |

Santander has announced that it has appointed Brad Fordham as its permanent Head of Mortgages after he started in the role on an interim basis in January. Fordham replaces Miguel Sard. Fordham has worked at Santander for more than 25 years, most recently as head of mortgage distribution before his promotion. Fordham said “I’m thrilled…

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Intrum appoints Chief Risk Officer

6th May 2020 Consumer Collections |

Julia Reuszner has been appointed the new Chief Risk Officer (CRO) at Intrum’s head office. Resuszner joins from Pepins Group AB, a digital equity funding platform, where she is currently the Chief Executive Officer (CEO). Reuszner has a broad background from both the financial sector and the e-commerce industry, and her previous roles include CFO…

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