Secure Trust Bank appoints new CFO

12th May 2020 Consumer Collections |

 Secure Trust Bank has announced that Rachel Lawrence has been appointed as Chief Financial Officer of the Company (CFO), subject to regulatory approval and satisfaction of certain other conditions. Lawrence is expected to commence employment with the Company on 7th September 2020. Paul Lynam, CEO at Secrure Trust Bank said “Rachel has a robust financial background…

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Consumer car finance falls by 27% in March

11th May 2020 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that new business volumes in the consumer car finance market fell in March 2020 by 27% compared with the same month in 2019, and by 13% in Q1 2020 as a whole. The consumer new car finance market reported new business volumes 29% lower…

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Santander appoints permanent Head of Mortgages

11th May 2020 Consumer Collections |

Santander has announced that it has appointed Brad Fordham as its permanent Head of Mortgages after he started in the role on an interim basis in January. Fordham replaces Miguel Sard. Fordham has worked at Santander for more than 25 years, most recently as head of mortgage distribution before his promotion. Fordham said “I’m thrilled…

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Intrum appoints Chief Risk Officer

6th May 2020 Consumer Collections |

Julia Reuszner has been appointed the new Chief Risk Officer (CRO) at Intrum’s head office. Resuszner joins from Pepins Group AB, a digital equity funding platform, where she is currently the Chief Executive Officer (CEO). Reuszner has a broad background from both the financial sector and the e-commerce industry, and her previous roles include CFO…

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SmartSearch launches facial recognition feature

5th May 2020 Consumer Collections |

Anti Money Laundering (AML) services specialist, SmartSearch has added a new facial recognition feature to its award-winning digital AML platform, with visual confirmation of customer ID feature. Due to the restrictions on travel currently in place in response to the Covid-19 outbreak, prospective new customers are unable to present ID documents and proof of address…

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StepChange launches streamlined referrals process

5th May 2020 Consumer Collections |

Debt charity StepChange has launched a new, streamlined referral process to make it easier for creditors to refer people to the charity if they need help managing their financial situation. The scheme is initially rolling out through a selection of creditor and charity partners, each of whom has clients or customers who may have cause…

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TransUnion appoints Chief Risk Officer

4th May 2020 Consumer Collections |

TransUnion has appointed Bill Flynn as General Counsel and Chief Risk Officer for its UK business. In this role, Flynn will lead TransUnion’s engagement with industry regulators and oversee in-house legal, risk, compliance and company secretarial functions. With significant experience in financial services, Flynn has held leadership roles with high-profile businesses operating across Europe and…

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Morses Club secures extension to credit facility

30th April 2020 Consumer Collections |

Non-standard financial services lender, Morses Club has announced that it has secured an extension of its revolving credit facility (RCF) with its existing funding syndicate until the end of November 2021. The Company has agreed a reduction in the level of the facility from £50 million to £40 million to better reflect the requirements of…

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MotoNovo Finance and Flexys extend partnership

30th April 2020 Consumer Collections |

MotoNovo Finance have announced that they will extend partnership with Flexys Solutions which will allow the company to implement a digital hardship evaluation tool that enables customers to securely provide information about their changed circumstances via a digital form. The data collected is then automatically triaged using configurable rules and followed up using automated workflow…

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TruNarrative and ikigai announce partnership

28th April 2020 Consumer Collections |

RegTech platform TruNarrative has announced a partnership ikigai. The company will use TruNarrative’s regtech platform to provide customer onboarding and financial crime detection. TruNarrative enables businesses to detect fraud and identify risk using a single API. Their technology is used to strengthen fraud detection and compliance across the globe in a range of industries including,…

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Admiral to give £25 car insurance refunds over lockdown

22nd April 2020 Consumer Collections |

Car Insurer, Admiral has revealed that it will give back £110million to its car and van insurance customers in recognition of the fact that its customers are staying at home and driving less during the UK wide Covid-19 lockdown. A £25 refund will be automatically given to all customers for each car and van covered with…

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TransUnion and BetVictor agree affordability partnership

22nd April 2020 Consumer Collections |

Online gambling operator, BetVictor has announced a partnership with global information and insights company TransUnion. The company says that whilst the gaming sector is experiencing a significant impact in light of the COVID-19 pandemic, with major events and sports fixtures cancelled in light of social distancing, it is as important as ever to ensure consumers…

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Duff & Phelps appoints Restructuring MD

21st April 2020 Consumer Collections |

Duff & Phelps has announced that it has appointed Joanne Wright as Managing Director in its Restructuring Advisory practice. She will lead the firm’s UK Personal Insolvency team. Wright, who is based in Manchester, joins Duff & Phelps with over 30 years of experience in the insolvency industry, with the last 20 years spent specialising…

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