Noble Systems hires 500th employee

17th April 2019 Consumer Collections |

Omnichannel contact centre specialist Noble Systems has announced that it has reached a new milestone in its 30-year history, surpassing 500 employees. Noble Systems, has seen employment growth of over 30% in the past two years, in support of the continued increase in market share for its premise and cloud-based platforms and its development of…

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Lowell announces change of leadership

16th April 2019 Consumer Collections |

European credit management specialist Lowell has announced a change of leadership. Effective from 10th June 2019, Colin Storrar, Chief Financial Officer (CFO) of Lowell since 2013, will succeed James Cornell as Chief Executive Officer (CEO). Storrar has worked closely with Cornell to lead Lowell’s successful transformation from a primarily British player to a leading European…

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SamePage acquired by Vision Blue

15th April 2019 Consumer Collections |

Compliant software solutions provider Vision Blue has acquired Cardiff-based fast growth fintech company SamePage Group, a pioneer in fully-digital Loan Origination software platforms, for an undisclosed sum. The acquisition of SamePage by Vision Blue comes after the success of a recent strategic partnership which saw both companies deliver a full lifecycle Loan Origination and Account…

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Equifax appoints new VP of Operations for UK and Ireland

15th April 2019 Consumer Collections |

Equifax, the consumer and business insights specialist, has appointed Tony Banks as Vice President (VP) of Operations for the UK and Ireland. With over 20 years of experience in the banking sector, Banks will be responsible for overseeing all operational activities at Equifax sites including London, Wexford, Leeds and Nottingham. He will work closely with…

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TransUnion completes Noddle sale to Credit Karma

15th April 2019 Consumer Collections |

TransUnion has announced that it has completed the sale of Noddle, the free-for-life credit reporting and monitoring service, to Credit Karma, following approval from the Financial Conduct Authority (FCA). “We are pleased to have completed the sale of Noddle to Credit Karma, further to regulatory approval, and we are confident that the business will continue…

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FCA reminds firms about SM&CR

15th April 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has issued a reminder to authorised firms that they need to start preparing today for the Senior Managers and Certification Regime (SM&CR) to be ready for the new regulation coming into effect on 9th December 2019. The FCA has already rolled out the SM&CR to banks and insurance firms, and…

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CHL Mortgages and Jaywing agree on IFRS 9 partnership

15th April 2019 Consumer Collections |

Credit risk specialist Jaywing has announced a new engagement to develop an IFRS 9 model monitoring solution to mortgage provider, CHL Mortgages. Jaywing’s IFRS 9 model monitoring will cover a range of CHL’s residential and Buy-to-Let (BTL) products. Jaywing began work on the project by providing independent model validation to CHL. It has now also…

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Arvato Financial Solutions appoints new Business Development Director

15th April 2019 Consumer Collections |

Arvato Financial Solutions has appointed a new Business Development Director for the UK Market. Alistair Kay who has over thirty years’ experience within the credit industry has joined Arvato from TransUnion (formerly Callcredit) to lead up the development and acquisition of new clients. Kay has a background of sales within the BPO, Financial Services markets…

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Collections discussion podcast series launched by Flexys

15th April 2019 Consumer Collections |

A series of podcasts are being released by Flexys Solutions to examine the state of the debt collection industry across a range of sectors. In the first episode, Flexys are joined by Monzo, RBS and the Money Advice Trust in the first episode to discuss how debt collection operations have changed over the past 20…

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Lowell publishes annual results

12th April 2019 Consumer Collections |

European debt purchaser leader in credit management services, Lowell, a has announced its full-year results (ending 31st December 2018). The results report says that this was another transformational year for Lowell, with focus on growth, diversification, innovation and our customers. The Group has seen strong growth across each of its key metrics: Cash EBITDA up…

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First Trust bank rebrands as AIB

9th April 2019 Consumer Collections |

First Trust Bank announced that it will rebrand as AIB. The change will mean that all First Trust Bank operations, products and services will rebrand as AIB on a phased basis to create a shared and unified brand for our customers across all our business operations from 2020. Over the past number of years, AIB…

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Virgin Money tests Jaywing AI technology

9th April 2019 Consumer Collections |

Virgin Money recently worked with data science expert, Jaywing, to deploy Artificial Intelligence (AI) tests through the use of its AI product, Archetype in its credit card business. AI modelling enables Virgin Money to gain a deeper understanding of its customers, so that it can further improve the customer experience and enhance risk modelling. AI…

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WageDay Advance collapse to hit borrower’s claims

4th April 2019 Consumer Collections |

Hundreds of thousands of people who were mis-sold high-cost short term loans will receive a fraction of the compensation they are entitled to after WageDay Advance loans collapsed into administration last month. Customers are now receiving emails to explain how much they owe or are owed. However, now the company is in administration, those who…

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