SamePage and Green Deal Finance Company agree partnership

26th March 2019 Consumer Collections |

Cardiff-based start-up SamePage and the Green Deal Finance Company (GDFC) have announced that they have agreed on a home improvement partnership. The Green Deal Finance Company (GDFC), was originally a Government scheme and now a privately-owned green fintech lender supporting homeowners to invest in renewable energy and products, to create a new online loans applications…

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Provident Financial makes group board appointments

25th March 2019 Consumer Collections |

Provident Financial has announced the appointment of Neil Chandler as Managing Director of Vanquis Bank. Chandler will join the Vanquis Bank board and will start as Managing Director on the 15th April 2019, subject to regulatory approvals. Chandler was until recently the Chief Executive Officer, Shop Direct Financial Services and a member of the Shop Direct…

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FCA announces preparation for senior manager regime roll-out

22nd March 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has reaffirmed the regulator’s focus on affordability, business models and culture in the consumer credit sector. Speaking in London this week, Jonathan Davidson, executive director of supervision – retail and authorisations at the FCA, noted that growth in the sector has slowed, increasing 6.5% over the last 12 months, according…

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Cabot wins customer satisfaction award

20th March 2019 Consumer Collections |

Cabot Credit Management has won the Employee Engagement Strategy of the Year Award at the Institute of Customer Service UK Satisfaction Awards. In the Awards category Cabot had to demonstrate an employee engagement strategy that has led to an improvement in performance and customer satisfaction. The judges were looking for improved staff retention, reduced sick…

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CSA appoints Complaint and Compliance Administrator

20th March 2019 Consumer Collections |

The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has announced that it has appointed Chris Gardner as its new Complaint and Compliance Administrator. Gardner will act as a first line complaint handler, providing a high level of customer service to consumers and members alike. He will ensure that…

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Creditfix listed in workplace awards

20th March 2019 Consumer Collections |

Personal insolvency specialist Creditfix has been named as one of the best companies to work for in the UK. The company has been ranked 58th in The Sunday Times Best Mid Companies to Work For 2019 awards. The awards are based on anonymous feedback from a survey of Creditfix’s 390 employees, in its offices across…

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FIS and Worldpay announce merger

18th March 2019 Consumer Collections |

Payment specialist FIS Global and Worldpay, a global leader in eCommerce and payments, has announced that they have entered into a definitive merger agreement. In a media statement. the new group said that this combination greatly expands FIS’ capabilities by enhancing its acquiring and payment offerings and significantly increases Worldpay’s distribution footprint, accelerating its entry…

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Provident signs up to Women in Finance charter

15th March 2019 Consumer Collections |

Provident Financial has signed up to the Women in Finance Charter. Provident is one of 36 new signatories to the HM Treasury Women in Finance Charter, a government initiative to improve gender diversity in senior positions within the financial services sector. Committing to be a Charter signatory is part of Provident Financial’s wider equality and…

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Provident Financial announces profit turnaround

14th March 2019 Consumer Collections |

Provident Financial has published its full-year company (ending 31st December 2018) results which indicate that adjusted pre-tax profits increased, up 82% to £153.5m in 2018. Malcolm Le May, Provident’s group chief executive, said “Today’s results are testament to the immense progress that the Group has made over the past 18 months, having delivered adjusted profit…

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CCS appoints South East Business Development Manager

12th March 2019 Consumer Collections |

Consumer Credit Solutions (CCS) has announced the appointment of Shanny Rasul as Business Development Manager. Rasul will take on account management responsibility for home improvement retailers across the South East of England. Rasul has a background in private banking and commercial finance.  He spent almost 10 years with Barclays Premier and Clydesdale Private Bank, before…

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Brilliant Energy becomes latest energy company to cease trading

11th March 2019 Consumer Collections |

Brilliant Energy Supply, an energy supplier with about 17,000 domestic customers, has ceased to trade. Under Ofgem’s safety net, the energy supply of Brilliant Energy’s customers, including those supplied under a ‘white label’ arrangement with Northumbria Energy, will continue and the outstanding credit balances of domestic customers will be protected. Ofgem will choose a new…

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Cabot Financial raises over £122,000 for two children’s hospices

11th March 2019 Consumer Collections |

Cabot Financial, the debt purchase arm for the Cabot Credit Management Group (CCM), raised £122,633 for two children’s hospices last year with £94,212 being donated to Demelza in Kent and £28,421 to Chestnut Tree House in Sussex. Cabot Financial has two sites in the UK, one in Kings Hill, Kent and one in Worthing in…

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FCA introduces final rules for financial services directory

11th March 2019 Consumer Collections |

The Financial Conduct Authority (FCA) has announced the final rules on the Directory – a new public register that enables consumers, firms and other stakeholders to find information on key individuals working in financial services. Publishing this information on a regular basis will empower customers to make sure they only deal with individuals whom an…

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