Target Group signs up to the Women in Finance Charter

21st November 2018 Consumer Collections |

Business process outsourcing and operational transformation provider, Target Group, has signed up to the Women in Finance Charter, an initiative from HM Treasury to build a more balanced and fair financial services industry. The charter sets out three principles to improve gender balance across all levels of financial services – committing firms to support the…

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Debt buyers commit voluntary share to debt advice funding

21st November 2018 Consumer Collections |

Debt Buying members of the Credit Services Association (CSA), the voice of the debt collection and debt purchase sectors, are on target to contribute at least £25.5 million in voluntary ‘Fair Share’ payments in 2018* to help fund free-to-customer debt advisers This is an increase on the 2017 total of £23 million which at the…

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SmartSearch included on Global RegTech 100 list

20th November 2018 Consumer Collections |

Anti-money laundering (AML) specialist SmartSearch has been named as one of the world’s most innovative financial technology solution providers by RegTech Analyst for the second year running. Each year, specialist research firm RegTech Analyst releases the RegTech 100 list, which recognizes the world’s 100 most pioneering companies that are transforming compliance, risk management and cybersecurity.…

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Lantern gain IIC Silver Award

19th November 2018 Consumer Collections |

Debt Purchaser, Lantern, has announced that it has achieved a Silver Award from Investor in Customer (IIC) having passed through their assessment process. Lantern, who were first assessed last year, gained an IIC Silver in 2017 and have maintained that standard. Danny Pickering, Director of Smile Customer Experience, who facilitated the assessment on behalf of…

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Registry Trust appoints new Deputy Chair

19th November 2018 Consumer Collections |

Registry Trust has announced that Mick McAteer Deputy Chair. Registry Trust is a non-profit organisation which collects decree and judgment information from jurisdictions across the British Isles and Ireland. McAteer, who has been an independent director of the Trust since 2016, takes up the position with immediate effect. Malcolm Hurlston CBE remains chairman He is…

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Qualco’s charity football tournament raises £1,700

14th November 2018 Consumer Collections |

Qualco UK raised more than £1,700 for charities Princess Alice Hospice and the Campaign Against Living Miserably (CALM) at its inaugural seven-a-side charity football tournament on Friday 2nd November. Teams from firms including Cabot Credit Management, Esme Loans, Sigma and Tesco Mobile competed across two leagues to secure the brand new Qualco Cup and Plate.…

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Indesser appoints new Chair

14th November 2018 Consumer Collections |

Indesser, a joint venture between TDX Group (an Equifax company) and the Cabinet Office to support debt management, has announced Andy Briscoe as its new independent Chair. Briscoe brings a wealth of expertise to the role, with more than 30 years’ experience in financial services, insurance, and healthcare, including at Centrica and Bupa. He will…

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One in five firms say automation will help with competition

12th November 2018 Consumer Collections |

One in five (21%) medium-sized businesses in the UK believe that automation will help them compete with larger rivals, according to research from international payments, treasury management and foreign exchange specialist Centtrip. Seen as both a threat and opportunity, automation – the execution of a task or process without human assistance – is having a…

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Handelsbanken receives UK subsidiary banking license

12th November 2018 Consumer Collections |

Handelsbanken, the local relationship bank with over 200 branches nationwide, has received banking authorisation for its new UK subsidiary, Handelsbanken plc. Authorisation enables the Bank to enter the final phase of establishing Handelsbanken plc, which it sees as a natural next step in its UK development. Since its UK launch in 1982, the Bank has…

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Provident’s consumer credit division achieves FCA authorisation

12th November 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has informed Provident Financial that its Home Credit and Satsuma businesses have been fully authorised. Malcolm Le May, Chief Executive Officer of Provident Financial plc said “This is excellent news for our customers and testament to the improvements achieved in Home Credit during the past year from an operational and…

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Arrow Global announces latest results

9th November 2018 Consumer Collections |

Debt Purchaser Arrow Global Group has published its latest results for the past nine months (ended 30 September 2018). Commenting on the results, Lee Rochford, Group Chief Executive Officer of Arrow Global, said “I am delighted that our successful diversification of the business continues to bear fruit. Our Investment Business continues to thrive, with growing volumes…

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Provident Financial appoints new Chief Finance Officer

6th November 2018 Consumer Collections |

Provident Financial has announced the appointment of Simon Thomas as Chief Finance Officer. Thomas will join the board and start as Chief Finance Officer on the 3rd December 2018. Andrew Fisher, the current Finance Director will step down from the Provident Financial board when Thomas takes up his appointment, but will remain employed by the company…

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Experian launches new affordability service

5th November 2018 Consumer Collections |

Experian has announced that it is launching a new range of services to help lenders evolve their approach to making consumer credit decisions, so businesses can make more informed decisions and deliver fairer, more affordable outcomes for their customers. The service is called Experian Credit 3D. Experian says knowing a consumer’s credit information at a single…

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