SmartSearch becomes Living Wage employer

19th October 2018 Consumer Collections |

Anti-money laundering (AML) specialist SmartSearch has announced that it will become a Living Wage employer. The voluntary commitment sees directly employed staff including casual workers over the age of 18; receive a minimum hourly wage of £8.75 in the UK; significantly higher than the national minimum wage for over 25s of £7.83 per hour. The company, based…

Read more

Nationwide launches £3m digital services challenge

17th October 2018 Consumer Collections |

A national competition that challenges firms to deliver digital services aimed at helping those struggling with their money has been launched. Nationwide Building Society’s Open Banking for Good challenge (OB4G) will see fintech organisations and academics work together to develop Open Banking apps and services that make a real difference to people’s lives, particularly those…

Read more

Finance Industry receives cheque imaging update

17th October 2018 Consumer Collections |

Leading figures from a number of banks, building societies and other financial institutions have been provided with an update on the progress of the new Image Clearing System (ICS) for cheques, twelve months since its introduction across the UK. Delegates heard a variety of presentations at the 4th Annual Cheque Imaging & Remote Deposit Capture…

Read more

UK Finance announces new board appointments

16th October 2018 Consumer Collections |

UK Finance, the trade organisation representing around 300 firms in the finance and banking industry operating in the UK, has today announced the appointment of David Postings, Global Chief Executive, Bibby Financial Services and Mark Barnett, President of Mastercard UK, Ireland, Nordics & Baltics, to its Board. David and Mark will be joining the 22-strong…

Read more

Trustly and Ingenico announce online banking payments partnership

16th October 2018 Consumer Collections |

Payment company Ingenico has today a partnership with European payments company, Trustly, that will enable customers in Europe to make secure online transactions directly from their bank account. The collaboration will see Ingenico expand its range of online payment solutions and enhance its position in 26 European countries, with online banking payment method now integrated into…

Read more

CYBG completes Virgin Money acquisition

16th October 2018 Consumer Collections |

CYBG has completed the acquisition of Virgin Money, creating the UK’s sixth-biggest bank. Commenting on completing the Virgin Money acquisition, CYBG Chief Executive David Duffy, said “Today marks an historic milestone for CYBG and Virgin Money, creating the first true national competitor to the status quo in UK banking with a clear ambition to provide customers…

Read more

Arum celebrates 20th anniversary year with rebrand and servicing updates

11th October 2018 Consumer Collections |

Arum has announced that is to rebrand the company’s logo and corporate identity have been transformed to reflect this new direction. Now in its 20th year Arum has also said it is updating to its services. Over the past two decades, Arum has been transforming the operations, profitability and customer service of countless clients across…

Read more

Credit Kudos and Paylink Solutions announce partnership

10th October 2018 Consumer Collections |

Challenger credit bureau Credit Kudos has announced that it has created an Open Banking technology partnership with software development business Paylink Solutions. Using Open Banking, Paylink Solutions has a more efficient and secure process in place for individuals to provide financial information, rather than having to manually input these details and upload documents. Susan Rann,…

Read more

Pepper Money to acquire Optimum Credit

9th October 2018 Consumer Collections |

Pepper Money (PMB) has finalised the terms to acquire 100% of the second charge lender, Optimum Credit Ltd, from its current owner Patron Capital, as part of its ongoing UK growth strategy. The purchase, which remains subject to regulatory approval, will see Pepper Money acquire Optimum Credit’s entire business, which includes a UK second charge…

Read more

Target Group makes Client Services team double hire

8th October 2018 Consumer Collections |

Business outsourcing specialist Target Group has appointed Marcella Rich to its Executive Committee as Director of Client Services. Rich who brings a wealth of experience in business process outsourcing and financial services having held senior positions in Capita, HPES and Marlborough Stirling, will be responsible for leading a team of Account Managers, Account Directors and…

Read more

Intrum secures record customer rating for fifth year

8th October 2018 Consumer Collections |

Investor in Customers (IIC) has awarded credit management firm Intrum UK its gold standard for ‘exceptional’ customer service for the fifth consecutive year. The company’s five-year run is unprecedented for businesses originally assessed as gold. IIC’s ratings are based on a survey of Intrum’s customers, employees and management – assessing how well the business understands…

Read more

Morses profits deliver strong results in first half of the year

4th October 2018 Consumer Collections |

Morses Club the UK’s second largest home collected credit lender, has announced its interim results for the twenty-six-week period ended 25 August 2018. The company says its pre-tax profits will hit £10 million.  Pre-tax profits rose from £6.7m in the same period last year to £10m in the latest period of trading, while statutory revenues…

Read more

Equiniti Credit Services make IT hires

4th October 2018 Consumer Collections |

Loans management and credit technology company, Equiniti Credit Services, has announced that it has recruited a further 15 software engineers to provide two additional Scrum teams specialising in C#.Net and Java and is actively looking to recruit more. The company is moving into Azure Public Cloud for hosting all aspects of its technical operations, including…

Read more