Trustly and Ingenico announce online banking payments partnership

16th October 2018 Consumer Collections |

Payment company Ingenico has today a partnership with European payments company, Trustly, that will enable customers in Europe to make secure online transactions directly from their bank account. The collaboration will see Ingenico expand its range of online payment solutions and enhance its position in 26 European countries, with online banking payment method now integrated into…

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CYBG completes Virgin Money acquisition

16th October 2018 Consumer Collections |

CYBG has completed the acquisition of Virgin Money, creating the UK’s sixth-biggest bank. Commenting on completing the Virgin Money acquisition, CYBG Chief Executive David Duffy, said “Today marks an historic milestone for CYBG and Virgin Money, creating the first true national competitor to the status quo in UK banking with a clear ambition to provide customers…

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Arum celebrates 20th anniversary year with rebrand and servicing updates

11th October 2018 Consumer Collections |

Arum has announced that is to rebrand the company’s logo and corporate identity have been transformed to reflect this new direction. Now in its 20th year Arum has also said it is updating to its services. Over the past two decades, Arum has been transforming the operations, profitability and customer service of countless clients across…

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Credit Kudos and Paylink Solutions announce partnership

10th October 2018 Consumer Collections |

Challenger credit bureau Credit Kudos has announced that it has created an Open Banking technology partnership with software development business Paylink Solutions. Using Open Banking, Paylink Solutions has a more efficient and secure process in place for individuals to provide financial information, rather than having to manually input these details and upload documents. Susan Rann,…

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Pepper Money to acquire Optimum Credit

9th October 2018 Consumer Collections |

Pepper Money (PMB) has finalised the terms to acquire 100% of the second charge lender, Optimum Credit Ltd, from its current owner Patron Capital, as part of its ongoing UK growth strategy. The purchase, which remains subject to regulatory approval, will see Pepper Money acquire Optimum Credit’s entire business, which includes a UK second charge…

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Target Group makes Client Services team double hire

8th October 2018 Consumer Collections |

Business outsourcing specialist Target Group has appointed Marcella Rich to its Executive Committee as Director of Client Services. Rich who brings a wealth of experience in business process outsourcing and financial services having held senior positions in Capita, HPES and Marlborough Stirling, will be responsible for leading a team of Account Managers, Account Directors and…

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Intrum secures record customer rating for fifth year

8th October 2018 Consumer Collections |

Investor in Customers (IIC) has awarded credit management firm Intrum UK its gold standard for ‘exceptional’ customer service for the fifth consecutive year. The company’s five-year run is unprecedented for businesses originally assessed as gold. IIC’s ratings are based on a survey of Intrum’s customers, employees and management – assessing how well the business understands…

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Morses profits deliver strong results in first half of the year

4th October 2018 Consumer Collections |

Morses Club the UK’s second largest home collected credit lender, has announced its interim results for the twenty-six-week period ended 25 August 2018. The company says its pre-tax profits will hit £10 million.  Pre-tax profits rose from £6.7m in the same period last year to £10m in the latest period of trading, while statutory revenues…

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Equiniti Credit Services make IT hires

4th October 2018 Consumer Collections |

Loans management and credit technology company, Equiniti Credit Services, has announced that it has recruited a further 15 software engineers to provide two additional Scrum teams specialising in C#.Net and Java and is actively looking to recruit more. The company is moving into Azure Public Cloud for hosting all aspects of its technical operations, including…

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Director of debt management company found guilty of acting negligently and dishonestly

3rd October 2018 Consumer Collections |

A specialist financial services advisory team has advised on a landmark legal case in which the director and insolvency practitioner of a major insolvency practitioner business was found to have acted negligently in his capacity as director, and dishonestly in his capacity as office holder appointed in respect of IVAs administered by the business. Following…

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Irish accountancy firms announce merger

2nd October 2018 Consumer Collections |

Irish accountancy firm Smith & Williamson has announced its merger with  Dublin-based firm LHM Casey McGrath, creating a total workforce of 135 people based in its two Republic of Ireland offices. The merger positions Smith & Williamson in the top tier of accountancy and financial services businesses in Ireland. It also achieves a key strategic…

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Arum secures place on UK government framework for digital services

1st October 2018 Consumer Collections |

Arum has secured a place on the newly launched Digital Outcomes and Specialists 3 Framework (DOS3), run by Crown Commercial Services (CCS). This framework enables central government and wider public sector to select pre-approved suppliers to tender for projects specifically in the digital space. It is expected to be worth around £1billion over the next…

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Darlington Building Society appoints new CEO

1st October 2018 Consumer Collections |

Darlington Building Society has announced the appointment of Andrew Craddock as its new Chief Executive Officer (CEO). Craddock will join the Society, subject to regulatory approval, on December 1st Craddock has over 30 years of experience in the industry and joins directly from Buckinghamshire Building Society, where he has been the Chief Executive for the…

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