Over 28m use AI to manage their money

Lloyds Banking Group research has shown that more than 28 million (56% of UK population) adults are now turning to Artificial Intelligence (AI) to help manage their money. ChatGPT is referenced as the most popular platform, used by six out of ten. With more than half of people who use AI employing it for budgeting,…

Read more

One in seven to skip Halloween costumes this year due to cost concerns

31st October 2025 Consumer Collections | #halloween

New research commissioned by TopCashback has revealed that one in seven (14%) people will be celebrating this Halloween, but not dressing up to cut back on costs. The survey highlights that among those skipping costumes this Halloween, 59% say they’re doing so to save money. Other reasons include wanting to save time (20%) and to…

Read more

Financial services told to improve online support for people with money and mental health worries

31st October 2025 Consumer Collections | #money worries

Financial services firms need to enhance the accessibility and supportiveness of their online content for individuals with financial and mental health concerns, according to a new report from the LSB (Lending Standards Board). The report, based on research commissioned by the LSB from the Money & Mental Health Policy Institute, assesses financial services firms’ websites…

Read more

Mortgage debt rose by £1.2bn in September

Latest Bank of England data showed that net borrowing of mortgage debt rose by £1.2 billion to £5.5 billion in September, the highest since March 2025 (£13.2 billion). Net mortgage approvals for house purchase increased by 1,000, to 65,900 in September. By contrast, approvals for remortgaging decreased by 600 over the same period, to 37,200.…

Read more

Government to send letters confirming energy bill discount

29th October 2025 Consumer Collections | #energy bills

More than a quarter of a million families will receive confirmation this week of their £150 discount on energy bills this winter, as part of the Government’s drive to help families tackle energy affordability. The Prime Minister took the decision last year to expand the Warm Home Discount to a further 2.7 million families, meaning six million households now receive…

Read more

Spending on mortgage and rental payments rises by 7.3%

Latest data from Barclays has shown that spending on mortgage and rental payments rose by 7.3 per cent year-on-year in September, the highest increase since February. Amid the Bank of England base rate being held at 4 per cent in September, and rising costs, confidence in the housing market has also decreased slightly from 29…

Read more

Scottish personal insolvencies fall by 8%

Latest Accountant in Bankruptcy data has shown that personal insolvencies in Scotland decreased by 8% to 1,780 in 2025-26 Quarter 2 (Q1), down from 1,935 in Q1 and a decrease of 113 (6%) compared with 2024-25 Q2. There was a significant reduction in the number of Protected Trust Deeds (PTD) and a small reduction in…

Read more

Money Wellness and Capital One agree financial support partnership

Money Wellness has announced a new partnership with Capital One to provide customers with the tools and guidance they need to help them manage their finances more effectively and improve their financial well-being. The partnership will allow Capital One’s UK customers who show early signs of financial stress to access free Money Wellness support, including…

Read more

Mortgage arrears fell by 0.3% in Q3

Latest data from Pepper Advantage, has found the arrears rate dropped 0.3% in Quarter 3 (Q3) 2025, following a significant 4.4% decline in Q2 2025. The data highlights a rebound in new mortgage originations, which surged by 20.2% compared to the previous quarter. Mortgages saw a 0.2% drop in the arrears rate, although this is a…

Read more

City Minister backs drive to tackle economic abuse  

Surviving Economic Abuse (SEA) – the UK charity dedicated to tackling economic abuse, has launched an industry-leading, practical guide to support financial services firms to identify, prevent, and respond to economic abuse – a dangerous form of domestic abuse. The Government has committed to halving violence against women and girls (VAWG) in a decade. A mission…

Read more

Four million households stuck in arrears

Four million people in England and Wales are trapped in a negative budget, meaning they simply don’t have enough money coming in to pay for essentials like food, energy or housing, Citizens Advice is warning. The charity’s latest research shows on top of those in the red, hundreds of thousands more have cut their spending…

Read more

Personal insolvencies fall by 3%

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvencies decreased by 3% in September 2025 to a total of 11,101 compared to the August 2025 figure of 11,387 and increased by 7% compared to the September 2024 figure of 10,401. The personal insolvencies consisted of 622 bankruptcies, 3,985…

Read more

Vanquis launches digital benefits checker tool

17th October 2025 Company News |

Vanquis has announced the launch of the Vanquis Benefits Checker, a new digital tool designed to help customers quickly and easily identify benefits and social tariffs they may be entitled to, ensuring fewer households miss out on vital financial support. £24.1 billion of income-related benefits and social tariffs in Great Britain go unclaimed every year.…

Read more