42% of over-65s are worried about winter energy bills

21st November 2025 Consumer Collections | #energy bills

New Skipton Building Society research has revealed that 42% of over 65s are worried about this coming winter, with the cost of heating and energy bills topping their list of concerns (86 per cent), followed by the overall cost of living (76 per cent) and homes not being warm enough (58 per cent). To shine…

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CSA calls for Government to act on inaccurate online advice

21st November 2025 Arrears and Recoveries | #online advice

A new report from the Credit Services Association (CSA), the UK trade association for debt collection and purchase, is calling on the Government and Information Commissioner to turn the tables on online ‘influencers’ who give inaccurate advice to unsuspecting consumers, including those already facing significant problem debt. The new report has found that one of…

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Higher prices for essentials are their biggest worry ahead of the Budget

20th November 2025 Consumer Collections | #cost of living

New research from Creditspring has found that half of people (49%) say higher prices for essentials are their biggest worry ahead of the Budget, followed by rising energy bills (47%) and income tax freezes (35%) The research also revealed that the average person has spent hundreds of pounds in the past year on unplanned expenses…

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Personal insolvencies fall by 4%

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvencies decreased by 4% in October 2025 to a total of 10,552 individuals. The figures were 4% lower than in September 2025 and 14% higher than in October 2024. The insolvencies consisted of 599 bankruptcies, 3,846 debt relief orders (DROs)…

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Energy price cap in expected to fall in January

Cornwall Insight has released its final forecast for the January – March 2026 Default Tariff Cap (price cap), following the closure of the observation window on 18 November. The new forecast predicts the cap will fall to £1,733 a year for a typical dual fuel household in the new year. This would represent a decrease…

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Credit card spending rises to £21.2bn

Latest data from UK Finance has shown that credit card spending has risen to £21.2 billion, 2.4 per cent higher than August 2024. Outstanding balances on credit card accounts have grown by 7.5 per cent over the twelve months to August and 47.9 per cent of outstanding balances incurred interest compared to 49.1 per cent in…

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Mortgage repossessions rise sharply as arrears fall

Latest data from UK Finance has shown that home repossessions rose sharply in Quarter 3 (Q3) 2025, but mortgage arrears fell. The analaysis showed that there were 1,390 homeowner repossessions, up 51% annually, and 900 buy-to-let repossessions, with this up 29%. Despite this, levels remain close to pre-pandemic norms and well below long-term averages, with…

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Average length of energy debt repayment plans increases

14th November 2025 Arrears and Recoveries | #energy debt

The average length of energy debt repayment plans for electricity usage has now surpassed five years, jumping from three years just 12 months ago. According to data from energy providers, obtained via a Freedom of Information (FOI) to the energy regulator Ofgem submitted by Compare the Market, energy bill payers on debt repayment plans for…

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Second charge mortgages grew by 22% in September

12th November 2025 Arrears and Recoveries | #second charge

New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 22% in September 2025 Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…

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Half of parents prioritise children’s Christmas experience over household spending

Almost half of parents (46%) say they’ll prioritise their children’s Christmas experience over every other area of household spending this year, according to new research from Thinkmoney. After another year of rising prices and stretched budgets, many families are determined to keep the festive magic alive, even if that means cutting back elsewhere. Nearly a…

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Treasury launches Financial Inclusion strategy

The Treasury has unveiled its Financial Inclusion strategy which will aim to bring a focus on building financial resilience for households most at risk of problem debt. The Financial Inclusion Committee’s mission is to tackle barriers to individuals and households’ ability to access affordable and appropriate financial products and services.   The Treasury said its new…

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Workers earning under £40k say they can’t afford children

New data from the Vanquis Financial Wellbeing Index has shown that these people lack the confidence to have children or grow their families, with many taking on second jobs and cutting back on non-essentials to cope financially. The report shows that only 14% of householders earning under £40,000 feel confident in their ability to afford…

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Half of people would ‘react aggressively’ to an Enforcement Agent at their door

4th November 2025 Arrears and Recoveries | #enforcement

Nearly half of the public (48%) say they would react aggressively or with verbal or physical abuse towards an Enforcement Agent(commonly known as a bailiff), visiting their property despite public sympathy for their role, according to research by the Civil Enforcement Associations (CIVEA). Contrary to this, the findings also show strong public support for the…

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