Credit, Collections & Insolvency News
Latest data from Pepper Advantage, has found the arrears rate dropped 0.3% in Quarter 3 (Q3) 2025, following a significant 4.4% decline in Q2 2025. The data highlights a rebound in new mortgage originations, which surged by 20.2% compared to the previous quarter. Mortgages saw a 0.2% drop in the arrears rate, although this is a…
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Surviving Economic Abuse (SEA) – the UK charity dedicated to tackling economic abuse, has launched an industry-leading, practical guide to support financial services firms to identify, prevent, and respond to economic abuse – a dangerous form of domestic abuse. The Government has committed to halving violence against women and girls (VAWG) in a decade. A mission…
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Four million people in England and Wales are trapped in a negative budget, meaning they simply don’t have enough money coming in to pay for essentials like food, energy or housing, Citizens Advice is warning. The charity’s latest research shows on top of those in the red, hundreds of thousands more have cut their spending…
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Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvencies decreased by 3% in September 2025 to a total of 11,101 compared to the August 2025 figure of 11,387 and increased by 7% compared to the September 2024 figure of 10,401. The personal insolvencies consisted of 622 bankruptcies, 3,985…
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Vanquis has announced the launch of the Vanquis Benefits Checker, a new digital tool designed to help customers quickly and easily identify benefits and social tariffs they may be entitled to, ensuring fewer households miss out on vital financial support. £24.1 billion of income-related benefits and social tariffs in Great Britain go unclaimed every year.…
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The ONS has published details of living arrangements, highlighting that 60.5% of the adult population were married or cohabiting in 2024. The data showed that a quarter (25.1%) of those aged 16 to 29 years lived in a couple, compared to over 70% of those aged 30-64. Meanwhile, 36.8% of people had never married or…
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Renters are left with just an average of £440 of disposable income each month after paying for bills and essentials—almost half the £872 reported by homeowners. Yet despite tighter budgets, renters are more proactive in managing their money, with 27% checking their credit score monthly compared to just 20% of homeowners, according to new research…
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The weakening jobs market is finally affecting pay packets, with wage growth in the private sector slowing sharply over the summer according to the Resolution Foundation in response to the latest ONS labour market statistics. The number of payrolled jobs was little changed in August with a small rise of 10,000 compared to July and…
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New research by the Personal Finance Research Centre at the University of Bristol, in partnership with Ofgem and StepChange Debt Charity has highlighted the critical role that effective referrals from energy suppliers to free debt advice can play in supporting households with energy debt, and where the energy sector can do more to protect vulnerable…
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New research from Aviva has revealed that adults are increasingly motivated by personal values when it comes to their financial planning, with providing for their family (44%), financial independence (43%), and security (31%) emerging as the top drivers. Among 25–34-year-olds, these motivators are even more apparent, with more than half (58%) citing family security and…
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Digital tools are transforming customer service across every sector, but don’t replace the value of human empathy when people face financial difficulties, according to new research from Lowell. Conducted to mark National Customer Service Week, the research found that 81% of respondents believe it is important to speak to a human when they have a…
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A joint study from credit management company Lowell and free debt advice provider Money Wellness has found that almost two-thirds (64.22%) of debt advice circulating on TikTok, Facebook, and Reddit is misleading, while an overwhelming 98.27% is unreliable. With over 10.1 million people in the UK currently over-indebted (FCA Credit & Loans survey), many turn…
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New research from Compare the Market has revealed that almost three-quarters of people with multiple forms of debt (72%) say they find it difficult to stay on top of their repayments. On average, people in the UK with multiple debts owe £7,296 in total and have been paying them off simultaneously for nearly three and…
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