CIVEA and National Support Network announce partnership

The Civil Enforcement Association (CIVEA), the principal trade body for civil enforcement agencies in England and Wales, has joined forces with the National Support Network (NSN) to help vulnerable individuals access vital services, from debt advice to mental health and housing support. Civil enforcement agents work to collect unpaid payments, like council tax, parking fines…

Read more

Second charge mortgages grew by 16% in June

New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes  grew by 16% in June 2025. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…

Read more

Mortgage arrears fall for the first time since the pandemic

New data from global credit management provider Pepper Advantage has shown that arrears and direct debit rejections (DRRs) have declined, with the overall arrears rate decreasing by 4.4% and the DRR rate falling by 5.1% with Quarter 2 (Q2) 2025 marking the first quarter since the Covid-19 pandemic in which a decline in both areas…

Read more

81% of parents feeling summer financial strain

6th August 2025 Arrears and Recoveries | #finances

Summer 2025 is proving even tougher for families, with 81% of parents feeling financially stressed and 52% worse off than last summer, according to new research from credit-building business Loqbox. The data shows households feeling the squeeze, driven by pricier holidays, rising childcare costs, and mounting back-to-school expenses, with 52% feeling worse off than in…

Read more

43% of consumers are optimistic about their household finances

New data from TransUnion has revealed that more than two in five (43%) consumers are optimistic about their household finances over the next 12 months. The figure is up from 41% in Q1 2025 and is a significant increase from a low of 26% in Q3 2022. Gen Z showed the largest year-on-year (YoY) increase…

Read more

Nationwide launches benefits helpline

Nationwide has become the first financial services provider to launch a free telephone benefits calculator service, helping people understand and claim the support they are entitled to. The ‘Better Off’ calculator, which will be able to be used by anyone, not just Nationwide customers, has been launched in partnership with social policy data experts, Policy in…

Read more

Quarter of working age people don’t think they’ll ever be financially independent

29th July 2025 Consumer Collections | #finances

A quarter (5.7 million) of the UK working age population don’t think they’ll ever be financially independent, according to Scottish Widows’ latest Retirement Report. The most commonly cited indicators for achieving financial independence included being debt-free (56%), having sufficient emergency savings (51%) and comfortably meeting daily expenses (43%). Looking at financial resilience, the data published by…

Read more

Rise in rents highlights affordability issues

New data published by Rightmove has shown that the average advertised rent of homes outside of London has risen to another new record this quarter of £1,365 per calendar month (pcm), marking a £400 rise compared to five years ago. Rightmove’s research also notes that the yearly pace of rent growth continues to slow. This…

Read more

IE Hub and Citizens Advice Plymouth agree debt advice partnership

29th July 2025 Company News |

IE Hub has announced a new partnership with Citizens Advice Plymouth. This partnership will provide Plymouth residents with an additional access route to support through Citizens Advice Plymouth, facilitated by a streamlined digital referral process. Through the collaboration, Plymouth-based residents looking for support with debts or income maximisation will be offered a direct referral option…

Read more

Consumer confidence fell in July

Confidence among UK consumers weakened slightly this month, amid speculation that the government may announce further tax rises in the autumn Budget, GfK’s consumer confidence index has found. The consumer confidence index which measures how people view their personal finances and broader economic outlook, dropped by one point in July to -19, which is below…

Read more

Scottish Personal insolvency quarterly figures fall by 5.8%

Latest Accountant in Bankruptcy figures have shown that personal insolvency numbers (bankruptcies and protected trust deeds) in Scotland for Q1 2025-2026 decreased by 5.8% compared with Q1 2024-2025, to a total of 1,935. The number of personal insolvencies (bankruptcies and protected trust deeds) in Scotland for Q1 2025-2026 increased by 15.8% compared with the previous…

Read more

Three quarters of couples say financial compatibility is crucial to relationship success

New research from HSBC has revealed that three in four people (75%) consider financial compatibility essential.  The nationwide survey of 2,000 adults explored how modern couples navigate finances – from dating apps to wedding vows – and the pressures, expectations and unspoken rules that come with spending in relationships.  The impact of this silence is clear, with 58%…

Read more

Gen Z ‘consciously overspend’ on clothes and skincare

Gen Z is rewriting the rule book when it comes to overspending – from fashion to frappés or the glow of ‘glass skin’ to bingeing on Stranger Things, new research from Nationwide reveals. The research highlights that younger generations are prepared to invest in feeling good, brand identity and self-care – even if it means…

Read more