Credit, Collections & Insolvency News
Research by Citizens Advice has suggested that bailiffs are breaking the rules on a massive scale and raking in huge fees, all while driving people into deeper hardship. The charity says that it is raising the alarm over bailiff behaviour, as its latest cost of living survey found one in four people (27%) have fallen…
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Credit Connect’s hosted its sixth Online Collections Technology Think Tank 4.1 last week which saw collections strategies and the impact of cost of living economic stresses discussed by thirteen collections professionals from a variety of industry sectors. The themes of collections risk, customer engagement, affordability and the future of collections were discussed by panelists and…
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Latest figures from the Ministry of Justice (October to December 2022) for England and Wales have revealed that landlord repossessions increased by 98% at the end of 2022 The new figures show that there were 5,409 landlord repossessions in this period, a 98% increase on the same quarter last year and a similar level to…
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CIVEA has alerted its members to the risks of media misreporting of the legal activities of civil enforcement agents. In a statement CIVEA said “We are concerned that conflating this issue is irresponsible and potentially dangerous, because it presents a threat to agents in the field where people may confuse what they do and subject…
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Business and Energy Secretary Grant Shapps has given energy bosses a deadline of Tuesday (7th February) to report back to him on what remedial action – such as providing compensation – they plan to take should they have wrongfully installed prepayment meters in the homes of vulnerable customers. The Business Secretary has today told Ofgem…
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The Government has announced its support for a new independent bailiff regulator, the Enforcement Conduct Board, Commenting on the support Adam Butler, Public Policy Manager at StepChange said “It’s encouraging to see the Government renew its commitment to raising standards in the bailiff enforcement industry, especially at a time when millions are struggling with the…
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The Enforcement Conduct Board (ECB), the new independent oversight body for the enforcement industry (bailiffs) in England and Wales has announced that it has appointed Chris Nichols as the organisation’s first Chief Executive Officer. Nichols joins from the Legal Services Board, where he has served as Director of Policy and Regulation since September 2018 and…
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Credit Connect’s hosted its second Credit & Collections Technology Think Tank in mid-November in Manchester which saw credit and collections strategies and the impact of the pandemic discussed by sixteen professionals from a variety of industry sectors at the Midland Hotel in Manchester. The themes of cost of living impacting customer engagement, credit and collections…
Read moreOne in twelve private renters in England, equivalent to 941,000 people are currently under threat of eviction, according to new research from the housing charity Shelter. The charity’s polling, conducted by YouGov and funded by Nationwide Building Society, found that of those at risk of eviction, 504,000 private renters had received or been threatened with…
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Almost one in four (24%) people in England and Wales are very worried about getting into serious debt over the next six months, rising to over a third (36%) among those with children, new independent research from the Enforcement Conduct Board (ECB) has found. The ECB has been created with agreement between the enforcement industry…
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A new survey by the High Court Enforcement Officers Association (HCEOA) has found the vast majority of court users are calling for greater freedom of choice over how their judgments are enforced with 97% supporting the right to use a High Court enforcement route when recovering money owed to them. The HCEOA says that the…
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After two years of detailed work, the Civil Enforcement Association (CIVEA) has welcomed the launch of a ground-breaking oversight body for the civil enforcement industry. CIVEA is the principal trade association that represents the civil enforcement industry in England and Wales and was instrumental in designing the blueprint for the independent Enforcement Conduct Board (ECB).…
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The Civil Enforcement Association (CIVEA) has welcomed the launch of a ground-breaking oversight body Enforcement Conduct Board (ECB). A new unique partnership between the debt advice sector and the enforcement industry, with support from the Centre for Social Justice (CSJ), has led to the establishment of the ECB. The ECB was formed as an independent,…
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