Mortgage possession claims increase

Latest Ministry of Justice figures have shown increases in mortgage possession claims from 5,348 to 6,537 (22%), orders from 3,384 to 4,429 (31%), warrants from 2,959 to 3,787 (28%) and repossessions by county court bailiffs from 869 to 1,146 (32%) when compared to the same quarter in 2024. There were increases in mortgage possession claims…

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Bailiff firm begins refunds programme after overcharging

17th August 2025 Consumer Collections |

A report by The Guardian has highlighted that a Bailiff company that overcharged people it was pursuing for unpaid debts has launched a refunds programme. Marston Holdings has apologised to consumers after overcharging ‘enforcement fees’ related to unpaid road traffic penalties it was chasing. The Enforcement Conduct Board states that it has been actively addressing this…

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CIVEA and National Support Network announce partnership

The Civil Enforcement Association (CIVEA), the principal trade body for civil enforcement agencies in England and Wales, has joined forces with the National Support Network (NSN) to help vulnerable individuals access vital services, from debt advice to mental health and housing support. Civil enforcement agents work to collect unpaid payments, like council tax, parking fines…

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Mortgage lending increases by 50.4%

Latest data from the Bank of England has shown that the number of new mortgages competed by lenders jumped 50.4% to £77.6 billion in the first three months of the year compared to 12 months ago, hitting the highest quarterly level for more than two years. The data shows that the outstanding value of all…

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Government announces enforcement sector consultation

The Government has announced in a Written Ministerial Statement that the Ministry of Justice will be consulting on how to implement regulation of the enforcement sector. The Government says the review will aim to increase protections for those facing debt enforcement action and raise fees recoverable by bailiff firms. Setting out plans to overhaul to…

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CIVEA reports 300% increase in bailiff impersonation

The Civil Enforcement Association (CIVEA) has identified a 300% increase in reports of people impersonating enforcement agents and using aggressive tactics to scare victims into paying fictitious debts.  CIVEA was notified of 26 ‘fake bailiff’ reports in the first quarter of the year (January – March 2025), almost equal to the amount received during the…

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Landlords urged to use high court enforcement to tackle county court eviction delays

Landlords across England and Wales who are struggling to get their properties back because of months of delays and a ‘postcode lottery’ in the County Court system are being urged to enforce their judgments through the High Court according to the High Court Enforcement Officers Association (HCEOA). Landlords across England and Wales currently face significant…

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Findings from new Civil Justice Council report on enforcement backed by HCEOA

The High Court Enforcement Officers Association (HCEOA) has backed the Civil Justice Council’s (CJC) Enforcement report and is calling on the Ministry of Justice and HMCTS to act to bring forward its key recommendations with a clear timeline for implementation. The aim of the Civil Justice Council Enforcement report was to consider ways in which…

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Over 1.3m households no longer paying council tax

More than 1.3 million households in the UK are no longer paying council tax, resulting in local authorities failing to collect a record £6bn annually, according to a report by the Centre for Social Justice (CSJ) think tank. The report highlights that council tax debt has doubled in the past six years, with the debt…

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More than 2.7m debts referred to bailiffs by councils

More than 2.7 million debts were referred to bailiffs by local authorities in England and Wales during the 2022/23 financial year, according to new research conducted by the Money Advice Trust, the charity that runs National Debtline, and the Centre for Social Justice think-tank. The findings, based on Freedom of Information requests to local authorities,…

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No-fault bailiff evictions hit six year high

New government data has shown 2,682 households in England were evicted from their homes by bailiffs as a result of Section 21 no-fault evictions between January and March – up 19% in a year and the highest number in six years. The Ministry of Justice figures show a further 7,863 landlords in England started Section…

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Strong support for fair and effective enforcement system.

16th May 2024 Consumer Collections |

Research by the High Court Enforcement Officers Association (HCEOA) has found that there is strong support from the general public for a fair and effective enforcement system. The data and the feedback from the research, which involved a representative sample of 2,000 people across England and Wales, showed that 83% agreed or strongly agreed that…

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CIVEA announces Excellence Awards winners

30th April 2024 Enforcement |

The Civil Enforcement Association (CIVEA) has announced the winners of its Excellence Awards at its gala dinner. The CIVEA industry awards showcased the best practices in the enforcement sector and highlighted exceptional performance. Notable winners included Carole Kenney from CDER Group in the Women in Enforcement category. JTR Collections (with Acquired) won the Innovation in…

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