MAS announces debt advice local authority roundtable dates

12th October 2017 Consumer Collections |

The Money Advice Service (MAS) has announced a number of roundtable dates whereby they are looking to bring together local authorities and debt advice providers to achieve greater collaboration, drive efficiency gains and help more people in problem debt. Many local authorities have strategies in place to support people in financial difficulty, which includes established partnerships…

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Half a million people will enter poverty if benefits freeze

10th October 2017 Consumer Collections |

Latest research from the Joseph Rowntree Foundation (JRF) has highlighted how a benefits freeze will affect families- the majority of which are in work. The freeze is the single biggest policy driver behind the expected rise in poverty by the end of the Parliament. JRF is calling for the Government to target its resources better…

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Newcastle Council signs up to Collections Protocol

5th October 2017 Consumer Collections |

Newcastle City Council has signed up to the Citizen’s Advice Council Tax Protocol to show it will collect debt in a ‘fair and reasonable’ manner and offering support and advice to residents. The council’s cabinet member for resources, Councilor Veronica Dunn, said: ‘We have a duty to collect the tax but where people are in…

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Universal Credit roll-out will not be paused

3rd October 2017 Consumer Collections |

The DWP has announced that benefit claimants struggling to pay their bills will be able to get cash advances upfront, Work and Pensions Secretary David Gauke has said. The government has recognised concerns that people moving on to Universal Credit had to wait six weeks to be paid. The Minister announced he will introduce refreshed…

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CCUA Conference announces keynote speaker

29th September 2017 Consumer Collections |

The CCUA has announced that Shannon Salter, Chair of the Civil Resolution Tribunal of Canada as will be the keynote speaker at this year’s annual conference. This year’s CCUA Conference will be held on Tuesday 17th October at The Birmingham Council House in central Birmingham. THe CCUA said ”  We are delighted to welcome Shannon Salter,…

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Money Statistics: September 2017

19th September 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for September 2017: Personal debt in the UK People in the UK owed £1.548 trillion at the end of July 2017. This is up from £1.489 trillion at the end of July 2016 – an extra £1033.06 per UK adult. Per adult in the UK…

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One in six people have financial worries

19th September 2017 Consumer Collections |

The Money Advice Service has announced its 2017 over-indebtedness figures for the UK. This year’s report by the Money Advice Service and CACI reveals that 8.3 million (15.9%) people in the UK are living with a debt problem – the figures show a moderate increase from figures released in 2016 (15.4%). The statistics from the…

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Universal Credit wait creating rent arrears

18th September 2017 Consumer Collections |

A new report from the Department for Work and Pensions (DWP) says that a five-week wait for Universal Credit has been a major factor in pushing claimants into rent arrears. The report shows that people on the new benefit are falling into rent arrears, with over 2 in 5 saying this was due to problems with…

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Half of families on Universal Credit receive help with housing costs

14th September 2017 Consumer Collections |

New figures released by the Department for Work and Pensions (DWP) show over half of families on Universal Credit receive help with their housing costs, Citizens Advice says that problems with the new benefit – such as the long wait for payment – mean thousands could be at risk of falling behind on their rent.…

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Universal Credit expansion is ‘a disaster waiting to happen’

11th September 2017 Consumer Collections |

Citizens Advice is warning that the expansion of Universal Credit is ‘a disaster waiting to happen’, as as new findings show it is pushing people further into debt. The charity says that the government’s plans to accelerate roll-out of the benefit from five to 50 areas a month from October could have catastrophic consequences, as…

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Number of Wigan council tenants falling into arrears grows

1st September 2017 Consumer Collections |

Wigan council has seen a rise in tenants falling into arrears with the ratio of tenants failing to make council rent payments rising in the past three years. A report given to the town hall’s housing advisory panel has highlighted the growing problem of people missing more than seven weeks of payments in a row. Contrary…

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Money Statistics: August 2017

8th August 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for August 2017: Personal debt in the UK Total UK personal debt The average total debt per household – including mortgages – was £57,005 in June. The revised figure for May was £56,791 Based on June 2017 trends, the UK’s total interest repayments on personal…

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Wolverhampton Council sign up to Citizens Advice Protocol

24th July 2017 Consumer Collections |

City of Wolverhampton Council has become the first local authority in the country to sign up to a new protocol to promote best practice for dealing with people who get into difficulties paying their council tax. The protocol has been created to get local authorities, enforcement agencies and advice agencies working together to help people…

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