Credit, Collections & Insolvency News
The number of customers falling behind on their electricity bills with no repayment plan in place has more than tripled from 300,000 in 2012 to over one million at the end of 2024, with the number of customers falling behind on their gas bill also tripling from 300,000 to 900,000 over this period according to…
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New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 15% in July 2025. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…
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Latest Bank of England data have shown that net borrowing of consumer credit by individuals rose slightly to £1.6 billion, from £1.5 billion in the previous month. Within this, net borrowing through credit cards slightly increased to £0.8 billion in July, from £0.7 billion in June. Net borrowing through other forms of consumer credit increased…
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Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures rose slightly in July when compared to last month and to July 2024. Personal insolvencies increased by 1.8% in July 2025 to a total of 10,515 compared to June 2025’s total of 10,328, and slightly increased by 0.3%…
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Average energy arrears among people seeking debt advice from StepChange Scotland have surged by 42% year on year, leaping from £2,464 in the first half of 2024 to £3,499 in the first half of 2025. This sharp increase raises serious concerns about the ability of households to heat their homes this winter while repaying built…
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Latest Ministry of Justice figures have shown increases in mortgage possession claims from 5,348 to 6,537 (22%), orders from 3,384 to 4,429 (31%), warrants from 2,959 to 3,787 (28%) and repossessions by county court bailiffs from 869 to 1,146 (32%) when compared to the same quarter in 2024. There were increases in mortgage possession claims…
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New data from UK Finance has shown that there were 87,380 homeowner mortgages in arrears of 2.5 per cent or more of the outstanding balance in the second quarter of 2025, 3 per cent fewer than in the previous quarter.Within the total, there were 29,840 homeowner mortgages in the lightest arrears band (representing between 2.5…
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New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 16% in June 2025. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…
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New data from global credit management provider Pepper Advantage has shown that arrears and direct debit rejections (DRRs) have declined, with the overall arrears rate decreasing by 4.4% and the DRR rate falling by 5.1% with Quarter 2 (Q2) 2025 marking the first quarter since the Covid-19 pandemic in which a decline in both areas…
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Firstsource Solutions, a global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has announced that it has signed an agreement to acquire Pastdue Credit Solutions, a prominent UK-headquartered debt-collection business serving finance companies, including banks, utility firms, telecoms companies, and government bodies. The acquisition is subject to Financial Conduct…
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Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures increased by 1.6% in June 2025 to a total of 10,279 compared to May 2025’s total of 10,113, and slightly decreased by 0.7% compared to June 2024’s figure of 10,356. In June 2025, 10,279 individuals entered insolvency in England…
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New research commissioned by debt resolution specialists, DCBL has found that more than half (51%) of people aged 55+ say apps now help them manage their money. The research also showed that over three-quarters (76%) say they would proactively manage their finances via an app or online portal if their bank or finance provider gave…
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Debt charities are calling for a fundamental overhaul of the personal insolvency system in England and Wales, warning that current debt remedies are no longer working for people in crisis or for creditors. In a new joint paper Citizens Advice and the Money Advice Trust, the charity that runs National Debtline, have set out a…
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