Credit, Collections & Insolvency News
Holiday childcare costs across Great Britain have risen by 5% in the last year, leaving working parents facing an average bill of £191 per child per week – or £1,145 for the six-week summer holiday according to Coram Family and Childcare research. The survey finds that holiday childcare continues to cost almost three times as much as after-school childcare during…
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Thousands of people in financial crisis will get faster access to the help they need, thanks to a £900,000 technology boost to speed up debt relief order (DRO) applications. The new technology will allow debt advisers to send DRO cases directly to the Insolvency Service portal. The move will make the DRO application process more…
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StepChange Debt Charity has welcomed the long-awaited Buy Now, Pay Later (BNPL) regulation coming into force on Wednesday this week (15th July), which will mean all BNPL products come under FCA regulation and include consumer protections in line with borrowing such as credit cards and personal loans. The charity has laid out what the changes…
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Recent changes to Debt Relief Orders (DROs) have successfully enabled more people in financial difficulty to access debt relief, according to an Insolvency Service review. The review assessed the impact of the 2021 and 2024 reforms, which raised the maximum debt level, increased the asset allowances, and widened access for people with low incomes and low…
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Credit Connect has published the annual 2026 Credit & Collections Industry Awards Review. The annual review highlights why the judges decided the winners at this year’s Industry Awards, which were announced in May in York. The review provides background and context for the award results, recognising companies for advancing industry standards and excellence. The review…
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The rising cost of everyday essentials is taking a growing toll on mental wellbeing, according to new research from cashback shopping app Tuck. Tuck surveyed more than 3,000 consumers and found that 40% of adults feel mentally exhausted by financial worries either every day or several times a week, while nearly one in five (18%)…
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Credit card defaults in the UK have surged to their highest level since the 2008 financial crisis. Bank of England data indicates a significant uptick in the number of people defaulting on credit card payments, the largest increase since 2009. The data shows a sharp rise in defaults on credit cards and other unsecured loans.…
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New research from Scottish Friendly has found that women are more likely to be worried about affording everyday outgoings over the next 12 months as day-to-day financial pressures threaten long-term savings and investments. The mutual’s latest Family Finance Tracker research shows that 71% of women are concerned about being able to afford all their regular…
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Millions of people across the UK are still years away from recovering financially from the cost-of-living crisis, and the nation’s overall financial resilience level shows many households are still very exposed if prices rise for basics such as food, fuel and energy, according to new research from Royal London. The report highlights that one in…
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Council tax arrears in the UK have reached £9.3 billion after rising by £1 billion over the past year, a 12% increase. The Ministry of Housing, Communities and Local Government reported that England accounts for £7.4 billion of the total, with Scotland at £1.6 billion and Wales at £320 million. In the past five years,…
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New data from Ofgem has shown that energy debt has risien 15% year-on-year, hitting a record high of £4.79 billion, marking a 5% increase from the previous quarter. The number of accounts repaying debt rose by 3% for electricity and 4% for gas. Average debt for those with repayment plans is now £828 for electricity…
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Nearly one in four (39%) of adults (27.2 million, as of March 2026) would struggle to cover an unexpected £300 bill, new research from Chetwood Bank has revealed. The research found that financial resilience remains under pressure, with more than half (55%) of UK adults saying they have changed their savings or financial plans in…
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Two-thirds (67%) of credit users agree that cost-of-living pressures have increased the use of credit in everyday spending, with nearly six million customers revealing they are doing so with greater intentionality than ever before, according to research by Zilch. The finding comes from the Credit Confidence Study, Zilch’s new study of over 10,000 UK adults and over 6,600 users…
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