FCA launch proposals on future of adviser register

27th February 2018 Consumer Collections |

The Financial Conduct Authority (FCA)  has announced that it has launched a consultation on proposals to make information available on a wider range of individuals at authorised firms. The FCA and Prudential Regulation Authority (PRA) currently maintain a public Financial Services Register, “the FS Register”, of the firms that regulate and approve individuals. In July 2017, the…

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1% interest rate rise would add £10billion to the UK’s mortgage bill

27th February 2018 Consumer Collections |

A one percent interest rate rise would add £10billion to the UK’s mortgage bill, ultimately adding £930 a year to the cost of servicing the average mortgage, according to new analysis from international property adviser, Savills. Four in 10 borrowers on variable rate mortgages would be first to feel the pain.  Their annual mortgage bill would…

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Government’s energy price cap bill is “good news for consumers”

26th February 2018 Consumer Collections |

Legislation to cap energy prices for over 11 million households will go before parliament today. This bill will impose a temporary total cap on the cost of all default tariffs. Responding to the introduction of the Domestic Gas and Electricity (Tariff Cap) Gillian Guy, Chief Executive of Citizens Advice, said “This bill is good news for…

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Card spending rises by 5.8%

26th February 2018 Consumer Collections |

UK Finance has published its latest lending figures for 2018 that spending on cards was 5.8 percent cent higher than in January 2017, although higher repayment levels meant that the pace of borrowing saw little change, growing at 4.8 per cent annually. Commenting on the data, Eric Leenders, Managing Director, Personal Finance at UK Finance said: “January…

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‘Just about managing’ families face three years of income stagnation

23rd February 2018 Consumer Collections |

Family incomes are set to start slowly rising again next year but low and middle-income households risk missing out with three years of stagnating living standards lasting until 2020, according to the Resolution Foundation’s annual living standards outlook. The report brings together the OBR’s latest economic forecasts with policy impact assessments to show what’s in…

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ABCUL Chief Executive announces departure

22nd February 2018 Consumer Collections |

ABCUL (Association of British Credit Unions Limited) Chief Executive Mark Lyonette has announced that he will be leaving the association. Lyonette has been at the association for over 20 years. Under Lyonette’s leadership ABCUL has developed into a leading voice on issues such as financial inclusion and banking and payments reform.  The Association has secured successive…

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Single working parents working ‘let down’ as poverty increases

22nd February 2018 Consumer Collections |

A new report by charity Gingerbread analysing how single parents lives have changed has found that unsustainable work and poverty are two of the biggest issues facing the UK’s 1.7 million single-parent families. The report titled “One in four: single parent families in the UK”, finds that huge progress has been made over the past 100 years to…

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Households lose £1,200 over the past four years by not switching energy supplier

22nd February 2018 Consumer Collections |

UK households stick with the same energy supplier for an average of four years, according to new research from comparethemarket.com. This equates to many households, on average, overpaying on their energy bills by £1,232**. For some families, the overpayment could be even greater. comparethemarket.com found that nearly a third (30%) have been with their provider for five years…

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Consumers with unstable finances five times more likely to turn to high-cost credit

22nd February 2018 Consumer Collections |

UK households struggling on volatile incomes – for example those on zero-hour contracts or in part-time work – are five times more likely to turn to high-cost credit products such as rent to own and doorstep lending, new research from Citizens Advice shows. In its latest report, ‘Walking on Thin Ice’, the national charity says…

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FEATURE: Compliance needs more than good intentions

22nd February 2018 Consumer Collections |

Even the best intentions and clear strategy won’t give organisations peace of mind on GDPR compliance without the means to identify and repair system breaches. For those of us whose business owes its existence to the digital age and the proliferation of shared data, I think there’s overwhelming acceptance of the need to update the…

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UK Finance publishes regional mortgage lending figures

21st February 2018 Consumer Collections |

UK Finance has today published its figures on regional lending trends for the UK mortgage market in 2017 Q4. The figures reveal that in both Scotland and Northern Ireland, the number of first-time buyers and remortgagers have reached their highest levels for a decade. Meanwhile, the Welsh mortgage market continues to grow at a steady…

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Customer satisfaction falls in energy survey

21st February 2018 Consumer Collections |

Two small energy suppliers have left the big six energy companies trailing when it comes to customer satisfaction according to a new survey by Uswitch.com. Challenger supplier Octopus Energy, which launched in 2016 and is included in the report for the first time, takes first place for overall customer satisfaction with a score of 96%.…

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FCA announces RegTech consultation

21st February 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has announced that it has as launched a consultation on how technology can improve and facilitate regulatory compliance. The FCA regularly explores how technology can make our regulations more efficient and reduce the regulatory burden on firms. One of the ways we do this is through ‘TechSprints’ that bring together…

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