Home buying activity increases by 7% in February

11th April 2017 Consumer Collections |

The Council of Mortgage Lenders has published it’s latest home buying figures which indicate that home buying activity up 7% in February. Looking on a seasonally adjusted basis, first-time buyer and home mover activity increased by value month-on-month and year-on-year. Buy-to-let house purchase and remortgage activity remained unchanged by volume and by value month-on-month, but…

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One-third risk Identity theft by sharing information online

11th April 2017 Consumer Collections |

Online research from Equifax has revealed that a significant portion of social media users risk identity theft by giving fraudsters easy access to personal information. The online survey conducted by YouGov found that almost one-third (30%) of British adults with a social media account include their full name and date of birth on their profile…

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FEATURE: GDPR – The Accountability Principle

11th April 2017 Arrears and Recoveries |

With the implementation date just over a year away, there is still a lot of conjecture surrounding the impending General Data Protection Regulation (GDPR), particularly around its appropriateness and applicability once the UK leaves the EU. One thing that is clear, however, is that now is the time for any firm handling personal data to…

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Money Advice Service announces appointment of new CEO

11th April 2017 Consumer Collections |

Charles Counsell is to be the new Chief Executive of the Money Advice Service.  The appointment was made by the Financial Conduct Authority and approved by HM Treasury. Counsell is currently Executive Director and Board Member at The Pensions Regulator where he has played a key role in the successful introduction of automatic enrolment into…

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Broadband prices rise by 43% when fixed term deals end

11th April 2017 Consumer Collections |

People on the cheapest basic broadband deals are hit with an average price rise of £113 a year once their deal ends – with many unaware they face an increase in cost, finds Citizens Advice. A new report from the national charity reveals that more than a third (35%) of broadband customers don’t realise they…

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Mortgage Gym appoints Chief Commercial Officer

10th April 2017 Consumer Collections |

MortgageGym.com has announced the appointment of Jeremy Moll as Chief Commercial Officer. Moll  has over 28 years of experience in the UK mortgage and insurance industries. He was part of the senior team that established CompareTheMarket as the leading price comparison brand in the UK, during which time he grew revenues significantly. Jeremy was responsible for…

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Thames Water announces Senior appointments

10th April 2017 Consumer Collections |

Thames Water has announced two new members have joined it’s Executive Team. Sarah McMath has been appointed Managing Director of Wholesale Water at Thames Water, in place of Bob Collington who is retiring from the business. Dr McMath joined Thames Water’s research and development team in 1994, and has since undertaken a wide variety of…

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Rising prices increasingly squeeze household purchasing power

10th April 2017 Consumer Collections |

Latest figures from Visa suggest that spending growth slowed in March. Rounding off weakest quarter for spending growth since Q4 2013 Kevin Jenkins, UK & Ireland Managing Director at Visa said “Our data suggests that consumer spending is beginning to slow from the strong levels seen in late 2016, as rising prices increasingly squeeze household purchasing power.…

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Skipton Building Society announces mortgage portfolio sale

10th April 2017 Consumer Collections |

Skipton Building Society has announced the sale of its Amber Homeloans Limited and North Yorkshire Limited mortgage portfolio to an affiliate of a fund managed by a global investment management firm. The portfolio is estimated be worth £220 million and consists of 1,600 UK mortgages The transaction is due to complete by the end of Apri.…

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Dong Energy appoint new Chair

10th April 2017 Consumer Collections |

Dong Energy have appointed Matthew Wright as it’s new Chair. Dong Energy’s  current UK Country Chairman Brent Cheshire will retire in June after 13 years with the company. Brent Cheshire was Dong Energy’s first UK employee in 2004 and under his leadership, the business has expanded rapidly with over 850 people now working in the UK.…

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ICO appoints new Deputy CEO and Deputy Commissioner

10th April 2017 Consumer Collections |

The Information Commissioner’s Office (ICO) has announced two senior appointments to help strengthen its strategic work in regulating the use of data. Paul Arnold has been appointed to the role of Deputy Chief Executive Officer, while James Dipple-Johnstone joins the Information Commissioner’s Office (ICO) as Deputy Commissioner – Operations. Arnold joined the ICO in 1998…

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Consumer car finance volumes falls by 2% in February

7th April 2017 Consumer Collections |

New figures released today by the Finance & Leasing Association (FLA) show that the point of sale (POS) consumer car finance market reported new business volumes down 2% in February, compared with the same month in 2016, while the value of new business was up by 2% over the same period. New business in the…

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Consumer Finance new business falls by 3% in February

7th April 2017 Consumer Collections |

New figures released today by the Finance & Leasing Association (FLA) show that consumer finance new business fell 3% in February, compared with the same month in 2016. Credit card and personal loan new business together fell by 4% compared with February 2016, while retail store and online credit new business was down by 5%.…

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