Oakam’s new app rewards positive credit habit behaviour

7th April 2017 Consumer Collections |

Oakam has enhanced its mobile app with the launch of Oakam Grow, a new feature that uses gamification to make consumer finance more engaging, rewarding and inclusive. Oakam Grow builds on the UK-based consumer lender’s application of behavioural science to encourage the development of positive credit habits, and supports its strategy to bring digital disruption to the largely analogue micro-credit…

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Regulated mortgage robo-adviser to launch in UK

6th April 2017 Consumer Collections |

MortgageGym.com, the world’s only regulated mortgage robo-adviser, will be launched in the UK in the coming months. The service will allow UK homebuyers to complete their mortgage application online in 15 minutes through a free, online portal combining robo- and live-broker advice. Mortgage Gym empowers brokers to acquire customers independently, operate a paperless business and…

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Bank of England issues warning over consumer credit

6th April 2017 Consumer Collections |

Consumer credit continues to climb in the latest data release from the Bank of England. Key numbers include: Total outstanding consumer credit (excluding student loans and property related debt) hit £196bn The collective credit card balance is £67.3bn Consumers borrowed an additional £1.4bn in February alone Approvals of loans secured on dwellings fell slightly in…

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Lowell GFKL announces full year results

5th April 2017 Consumer Collections |

Lowell GFKL Group, a European leader in credit management services, recorded strong results for its full year ended 31 December 2016, with a 20% increase in Group Cash EBITDA to £254m showing the continuing benefits of the combined business. Publishing the results today it has also announced that, following the successful merger of the Lowell Group…

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Intrum Justitia to buy Romanian Debt Purchaser

5th April 2017 Consumer Collections |

Intrum Justitia has entered into an agreement to acquire Top Factoring, one of the leading companies for purchased debt in Romania. The purchase price on a cash and debt free basis (enterprise value) is about EUR 25 million, attributable mainly to a diversified portfolio of receivables. Top Factoring has about 210 employees, primarily involved in…

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Close to a million households in Income crisis every year

5th April 2017 Consumer Collections |

Research by IPPR, the progressive policy think tank, finds that Income Crisis is widespread in the UK. 946,656 households are unable to cover the cost of two or more of their essential bills, representing three per cent of all households in the UK. An Income Crisis is when a household is unable to pay two…

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Report: Credit card map of Britain

5th April 2017 Consumer Collections |

‘Managing debt is consumers’ is a top priority when it comes to credit cards a new report from MoneySuperMarket today reveals. The report analysed two million inquiries from its Smart Search eligibility tool to reveal what Brits look for most when searching for a credit card. More than 100 credit cards were grouped into four…

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Consumer Council for Water appoints new Head of Policy & Research

5th April 2017 Consumer Collections |

The Consumer Council for Water (CCWater) has announced that it has appointed Dr Mike Keil as its new Head of Policy and Research. Dr Keil, who is currently Business Leader for Asset Strategy at Severn Trent Water, will join the water watchdog on 8 May, replacing Deryck Hall who is retiring. In 2007 he joined water…

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Personal insolvencies could rise by 30%

4th April 2017 Consumer Collections |

Analysis from The Insolvency Exchange, part of TDX Group, reveals that volumes of personal insolvency in the UK are likely to see a significant spike in 2017. The company’s latest Insolvency Market Trends data highlights that new Individual Voluntary Arrangement (IVA) and Trust Deed (TD) applications continue to rise and volumes could increase by as much…

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Industry reaction on new proposed FCA rules for credit card firms

4th April 2017 Consumer Collections |

In response to the FCA credit card market study consultation paper issued by the Financial Conduct Authority (FCA) Richard Koch, Head of Policy at The UK Cards Association, said: “We welcome the FCA’s considered proposals and support their view that the overall package is robust, and that the combined effect will address the concerns it…

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Poorest third of households will be worse off from tax and benefit changes

4th April 2017 Consumer Collections |

Four-fifths of the gains from tax and benefit changes coming into effect later this week (6 April) will go to the richest half of households, with the poorest third of households set to be £70 worse off on average, according to a new briefing note published by the Resolution Foundation. The analysis looks at the…

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Mandatory back-bill deadline important to protect customers from shock bills

4th April 2017 Consumer Collections |

New proposals by Ofgem to put a 12-month time limit on energy back bills will help protect consumers, says Citizens Advice. The national charity has been calling on Ofgem to make this a mandatory requirement in suppliers’ licences after the evidence showed suppliers weren’t always acting under the voluntary guidelines. Citizens Advice provided evidence from…

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Debt and relationship problems go hand in hand

4th April 2017 Consumer Collections |

OnePlusOne, the relationship research charity, is launching a Debt and Relationships project, funded by the Department for Work and Pensions, which highlights real-life stories in short animations to show the impact of debt on family relationships and the importance of sharing the burden with loved ones. The project aims to help people in relationships to start conversations…

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