Credit, collections & insolvency news
Credit Connect Media has announced that it will launch a new event called the Credit & Collections Industry Awards. The inaugural industry Awards will seek to recognise excellence within credit and collections by highlighting achievements through its new tangible and transparent awards judging scheme. The awards will recognise key industry innovations and initiatives in credit,…
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Artificial Intelligence (AI) conversational customer engagement solutions specialist, Webio has announced that it has launched an upgrade to its platform and user interface (UI). Designed to empower agents with faster, more intelligent information, the redesigned UI enhances agents’ ability to engage with customers, particularly those in vulnerable situations. With the Webio platform, AI and chatbots…
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Credit Connect has announced its annual Credit & Collections Technology company power list for 2023. The fifth edition of the power list is a round-up of the most prominent innovating companies within credit and collections technology. Each year Credit Connect identifies the top 20 ‘Premier’ innovator companies highlighting the achievements and successes of the top-performing…
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Credit Connect hosted its third in-person Credit & Collections Technology Think Tank in mid-November in Manchester which saw credit and collections strategies and the impact of the cost of living discussed by sixteen professionals from a variety of industry sectors at the Midland Hotel in Manchester. The themes of cost of living impacting customer engagement,…
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The winners of the 2023 Credit & Collection Technology Awards winners have been announced following a live in-person event yesterday (Thursday 23rd November) at the Midland Hotel in Manchester. The awards are the flagship event for innovational technological professionals working in credit and collections and the seventh annual event honoured the UK’s technological innovators, celebrating…
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Credit Connect is pleased to reveal the companies, partnerships and individuals that have been shortlisted in this year’s seventh annual Credit & Collections Technology Awards. The Credit& Collections Technology Awards is the UK’s celebration of tech innovators in credit and collections. The technology-focused award scheme seeks to champion innovation and best customer outcome solutions. The shortlist…
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A new report from Innovate Finance, published with EY. says regulatory constraints are preventing fintech firms from boosting financial inclusion and helping consumers through a cost-of-living crunch. The report urges regulators to swiftly expand the UK’s open banking regime and loosen rules on robo-advice so consumers can access free financial guidance on managing their debts.…
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Credit Connect’s hosted its sixth Online Collections Technology Think Tank 4.1 last week which saw collections strategies and the impact of cost of living economic stresses discussed by thirteen collections professionals from a variety of industry sectors. The themes of collections risk, customer engagement, affordability and the future of collections were discussed by panelists and…
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The 2023 Credit & Collections Technology Awards have opened for entries. Launched in 2017, the seventh annual awards seek to recognise excellence in credit and collections technology. The Credit & Collection Technology Awards powered by Credit Connect are judged by independently selected judges from across the industry, who have the enviable task of identifying the best and greatest…
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New research by FICO has found that the demand for Artificial Intelligence (AI) products and tools is on the rise with more than half of the financial services sector (52%) saying they are a higher priority than 12 months ago, despite the fact that the vast majority (71%) have not implemented ethical and Responsible AI…
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Over 70% of UK organisations that offer contact centre services are failing to implement new ways of communicating with their customers, new research by Sigma Connected and Arum has found. Despite a rise in the use of digital technology, the study showed that seven out of ten UK firms don’t look for alternative ways to…
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Credit Connect has announced its annual Credit & Collections Technology company power list for 2022. The fourth edition of the power list is a round-up of the most prominent innovating companies within credit and collections technology. Each year Credit Connect identifies the top 20 ‘Premier’ innovators highlighting the achievements and successes of the top-performing companies.…
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Credit Connect has confirmed the line-up for the Credit & Collections Technology Think Tank and Awards which takes place at the Midland Hotel in Manchester in two weeks’ time on Thursday 17th November. The awards are judged by a panel of industry experts who have reviewed technological excellence in four different sections: creditor and lender,…
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