Technology helping three in four small businesses become more efficient  

17th September 2021 News |

New research from Hitachi Capital Business Finance has revealed that more than three-quarters of small businesses across the UK (76%) have used technology in the last year to improve their business operations and become more efficient. This rises to 84% of small businesses that have expected modest growth – and 91% for those enterprises that…

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Credit & Collections Technology Think Tank to launch in November

14th September 2021 Consumer Collections |

A new Credit & Technology Think Tank has been launched by Credit Connect Media. The event will examine credit and collections technology strategies to increase effectiveness and efficiency as we emerge from the worst impact of the pandemic. The inaugural Credit & Collections Technology Think Tank powered by Credit Connect will take place on Thursday…

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Online Collections Technology Think Tank 2.1 confirms line up

9th September 2021 Consumer Collections |

The Online Collections Technology Think Tank 2.1 has confirmed its agenda and speaker line-up ahead of the event next Thursday (16th September). The third Collections Technology Think Tank has been created as an online event platform so that collections professionals can specifically discuss the role of the technology as we potentially emerge from the pandemic,…

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Technological capabilities to be a key requirement of future finance professionals

8th September 2021 Consumer Collections |

Forty-two percent of financial professionals believe having analytical skills will be a key requirement to fulfil their roles in the future, according to findings from the latest FinTech Barometer survey of finance professionals, carried out by Visma | Onguard. The research showed that programming skills (37%)  and leadership qualities (34%) were also highlighted, reflecting the…

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2021 Credit & Collections Technology Awards shortlist and Think Tank announced

2nd September 2021 Consumer Collections |

The finalists for the fifth annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect Media will host the Awards ceremony as a face to face event at the Midland Hotel, Manchester on Thursday 4th November. This year’s…

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Lockdown widens gap between tech savvy businesses and tech laggards

26th August 2021 Consumer Collections |

The growing gap between tech-savvy businesses and those struggling with technology has been accelerated by lockdown, with a huge difference in the average amounts of money invested in technology during this time, according to new research from Hitachi Capital Business Finance. The research surveyed a sample of 1,464 small business leaders across the UK which…

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Half of millennial and Gen Z Muslims would adopt ‘more accessible’ Islamic banking

4th August 2021 Consumer Collections |

More than half of young Islamic finance customers would adopt Islamic banking if it were more accessible, according to a report from cloud banking platform Mambu. The report, which surveyed 2,000 millennial and Gen Z consumers globally, illustrates the growing appeal of Islamic finance services around the world, as over half (53%) of young Muslims…

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TruNarrative and ieDigital digital transformation partnership

28th July 2021 Consumer Collections |

TruNarrative and ieDigital have agreed to join forces to facilitate digital transformation and provide cutting edge customer onboarding and monitoring processes, reducing account opening time to less than four minutes. TruNarrative provides a platform for compliance, customer onboarding and financial crime prevention whilst ieDigital delivers interactive solutions, to banks, building societies, consumer finance, motor finance…

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Phillips & Cohen launches proprietary data management platform

22nd July 2021 Consumer Collections |

Phillips & Cohen Associates has announced the launch of their proprietary data management platform. The new platform, named The Estate Registry offers three uniquely designed editions which, when combined, create a platform that accomplishes PCA’s mission of compassionately simplifying the complex process of probate estate management, Executor/administrator notification obligations and account resolution. PCA will launch…

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Revolut and Equifax agree data and analytics partnership

22nd July 2021 Consumer Collections |

Business and consumer insights specialist Equifax and challenger bank, Revolut have announced a new strategic partnership that provides differentiated data assets and real-time predictive analytics for a faster, more informed view of customers and prospects. With over 100 million monthly transactions and 15 million global users, the Revolut app enables individuals and businesses to exchange,…

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New bereavement platform launched to help manage probate

21st July 2021 Consumer Collections |

A new digital platform has been launched by Exizent to help accountants that manage probate cases to streamline inefficient and costly processes with easier estate management and case administration. The platform connects data, services and the network of people involved when someone passes away. It enables users to capture all estate information in easy to…

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Over half of global population predicted to use digital banking by 2026

19th July 2021 Consumer Collections |

New research byJuniper Research study has predicted that 53% of the world’s population will access digital banking services in 2026 reaching over 4.2 billion digital banking users, from 2.5 billion in 2021. The research identified increased digital transformation efforts as enabling banks to function effectively during the pandemic; justifying the benefits of digital banking and…

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Webio launches new digital debt collection solution

15th July 2021 Consumer Collections |

Conversational AI and customer engagement orchestration specialist Webiohas launched Propensity Studio, the company’s latest digital debt collection offering. Propensity Studio leverages Webio’s credit and collections expertise and conversational AI platform to enhance how businesses engage with their customers by predicting individual business outcomes throughout their messaging conversations. Designing fully personalised journeys for all customer types,…

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