Half of millennial and Gen Z Muslims would adopt ‘more accessible’ Islamic banking

4th August 2021 Consumer Collections |

More than half of young Islamic finance customers would adopt Islamic banking if it were more accessible, according to a report from cloud banking platform Mambu. The report, which surveyed 2,000 millennial and Gen Z consumers globally, illustrates the growing appeal of Islamic finance services around the world, as over half (53%) of young Muslims…

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TruNarrative and ieDigital digital transformation partnership

28th July 2021 Consumer Collections |

TruNarrative and ieDigital have agreed to join forces to facilitate digital transformation and provide cutting edge customer onboarding and monitoring processes, reducing account opening time to less than four minutes. TruNarrative provides a platform for compliance, customer onboarding and financial crime prevention whilst ieDigital delivers interactive solutions, to banks, building societies, consumer finance, motor finance…

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Phillips & Cohen launches proprietary data management platform

22nd July 2021 Consumer Collections |

Phillips & Cohen Associates has announced the launch of their proprietary data management platform. The new platform, named The Estate Registry offers three uniquely designed editions which, when combined, create a platform that accomplishes PCA’s mission of compassionately simplifying the complex process of probate estate management, Executor/administrator notification obligations and account resolution. PCA will launch…

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Revolut and Equifax agree data and analytics partnership

22nd July 2021 Consumer Collections |

Business and consumer insights specialist Equifax and challenger bank, Revolut have announced a new strategic partnership that provides differentiated data assets and real-time predictive analytics for a faster, more informed view of customers and prospects. With over 100 million monthly transactions and 15 million global users, the Revolut app enables individuals and businesses to exchange,…

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New bereavement platform launched to help manage probate

21st July 2021 Consumer Collections |

A new digital platform has been launched by Exizent to help accountants that manage probate cases to streamline inefficient and costly processes with easier estate management and case administration. The platform connects data, services and the network of people involved when someone passes away. It enables users to capture all estate information in easy to…

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Over half of global population predicted to use digital banking by 2026

19th July 2021 Consumer Collections |

New research byJuniper Research study has predicted that 53% of the world’s population will access digital banking services in 2026 reaching over 4.2 billion digital banking users, from 2.5 billion in 2021. The research identified increased digital transformation efforts as enabling banks to function effectively during the pandemic; justifying the benefits of digital banking and…

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Webio launches new digital debt collection solution

15th July 2021 Consumer Collections |

Conversational AI and customer engagement orchestration specialist Webiohas launched Propensity Studio, the company’s latest digital debt collection offering. Propensity Studio leverages Webio’s credit and collections expertise and conversational AI platform to enhance how businesses engage with their customers by predicting individual business outcomes throughout their messaging conversations. Designing fully personalised journeys for all customer types,…

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Two thirds of financial services firms use alternative data for decision making

1st July 2021 Consumer Collections |

Two-thirds (63%) of UK financial services companies now use alternative data to improve decision making according to new research by Oxylabs. The research showed that over a quarter (26%) note their data needs have increased significantly since 2020 with interest in alternative data acquisition has increased almost threefold over the past year. The research revealed…

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Small firms attract record investment

18th June 2021 Technology and Open Banking |

Figures from the British Business Bank and Beauhurst show that investment in UK small businesses hit a record high last year, with equity investment up 9% to £8.8bn. SMEs continued to draw investment in Q1 2021, with £4.5bn raised in the first three months of the year. Catherine Lewis La Torre, CEO, British Business Bank,…

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Aspect Software and Noble Systems merge

14th June 2021 Consumer Collections |

Aspect Software and Noble Systems have merged to create a new company identity. The merger will create a new company brand, Alvaria, that will aim to deliver optimised customer experience and workforce engagement software and cloud services technology solutions. The newly combined company will be led by Patrick Dennis, Aspect President and CEO. Dennis said…

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Experian agrees car finance eligibility partnership

9th June 2021 Consumer Collections |

Experian and Codeweavers have agreed on a new partnership which it says will enable car buyers to get a clearer view of their financing options without affecting their credit score. Dealers and lenders using the Codeweavers platform will now see what lending the customer would be preapproved for – or a percentage likelihood of them…

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Achieving fully data-driven processes is long-term ambition for a quarter of businesses

4th June 2021 Technology and Open Banking |

Over a quarter (26%) of businesses will not be fully data-driven for another four to five years, according to findings from the latest FinTech Barometer survey of finance professionals, carried out by Visma | Onguard. The company says that the research reflects a move to becoming data-driven being a long-term agenda item for many businesses,…

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Lack of urgency for responsible AI use putting companies at risk

27th May 2021 Consumer Collections |

A new report has found that a lack of urgency around responsible Artificial Intelligence (AI) use is putting companies at risk. The report by FICO and Corinium found that almost two-thirds (65%) of respondents’ companies can’t explain how specific AI model decisions or predictions are made whilst 73% have struggled to get executive support for…

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