Buckinghamshire Building Society appoints Chief Executive

1st October 2018 Consumer Collections |

Buckinghamshire Building Society has announced that subject to regulatory approval, Gerard O’Keeffe will become its new Chief Executive Officer (CEO). O’Keeffe will begin the role on 19th November. Current Chief Executive Andrew Craddock will leave to join Darlington Building Society. Robin Bailey, Chairman of the Buckinghamshire Building Society said “We are delighted to have Gerard O’Keeffe joining…

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UKAR announces sale of £860m mortgage portfolio

28th September 2018 Consumer Collections |

UK Asset Resolution Limited (UKAR), the holding company for Bradford & Bingley (B&B) and NRAM, has concluded a competitive sales process for the sale of a £860m portfolio of equity release loans to Rothesay Life. The portfolio comprises equity release mortgages from the legacy books of NRAM, B&B and Mortgage Express (MX) and is secured…

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Citizens Advice issues super-complaint over £4bn loyalty penalty

28th September 2018 Consumer Collections |

Citizens Advice has revealed customers who stay loyal to their providers are losing out on over £4 billion a year. The national charity has lodged a super-complaint with the Competition and Markets Authority (CMA), calling for the regulator to outline how the problem can be fixed. The practice of overcharging loyal customers is widespread and…

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Credit card spending rises by 7.6%

27th September 2018 Consumer Collections |

UK Finance has released its latest Household Finance update for August 2018. The findings showed that credit card spending was 7.6 per cent higher than a year earlier, with outstanding levels on card borrowing growing by 5.8 per cent over the year. Gross mortgage lending for the total market in August was £24.1bn, some 1.2…

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Fraud rises to over £500m in first half of 2018

25th September 2018 Consumer Collections |

A total of £503.4 million was stolen by criminals through authorised and unauthorised fraud in the first six months of 2018, new data from UK Finance shows. During the same period, the finance industry prevented £705.7 million of unauthorised fraud, equivalent to £2 in every £3 of attempted unauthorised fraud. Newly-collected data, published for the…

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Money Statistics: September 2018

20th September 2018 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for September 2018: Personal debt in the UK People in the UK owed £1.592 trillion at the end of June 2018. This is up from £1.545 trillion at the end of June 2017– an extra £900.74 per UK adult. People in the UK owed £1.5955 trillion at the end of July…

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2018 Credit & Collections Technology Award winners announced

17th September 2018 Consumer Collections |

The winners of the second annual  2018 Credit & Collections Technology Awards have been revealed. There were sixteen winners from the eighteen Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation. The awards ceremony was held at Credit Services Association’s (CSA) annual Gala dinner at the…

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Close Brothers Retail Finance to be acquired by Klarna

17th September 2018 Consumer Collections |

Close Brothers has announced that it is selling its point-of-sale (POS) retail finance business to Swedish consumer lender Klarna, as it decides to focus on secured lending products, which include leasing and motor finance. The acquisition will significantly strengthen Klarna’s position in the UK market for retail financing and will enable accelerated growth and expansion of…

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Credit & Collections Technology Awards 2018 revealed

14th September 2018 Consumer Collections |

The winners of the second annual Credit & Collections Technology Awards were announced last night at the Credit Services Associations’s annual Gala dinner at the Crown Plaza in Stratford-upon-Avon. Eighteen winners from the Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation were revealed. Stay tuned…

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Millennials take on more debt and unaware of interest rates

13th September 2018 Consumer Collections |

The UK’s younger generations have increased the amount of debt they owe over the last five years according to analysis within Arrow Global’s consumer research report(Table 1). Significant numbers of millennials also don’t know how much interest they are paying (Table 3), according to the 2018 Debt Britain research from Arrow Global. The findings reveal…

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Residential remortgaging market sees strongest July in a decade

13th September 2018 Consumer Collections |

UK Finance has published its mortgage trends update for July. The figures reveal that: There were 46,900 new homeowner remortgages completed in the month, some 23.1 per cent more than in the same month a year earlier. The £8.7bn of remortgaging in the month was 26.1 per cent more year-on-year. There were 32,600 new homemover mortgages…

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Mortgage lending activity rises

12th September 2018 Consumer Collections |

The latest mortgage Lenders and administrators statistics from Quarter 2 have been released by the Bank of England which is highlighted by a rise in mortgage activity. The outstanding value of all residential loans continued to increase in 2018 Q2 to £1,417.2 billion, 3.8% higher than a year ago (Q2 2017). Compared to the second…

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Consumer car finance volumes increase by 6% in July

10th September 2018 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that point of sale (POS) consumer car finance new business volumes grew 6% in July, compared with the same month in 2017, while the value of new business increased by 11% over the same period. The POS consumer new car finance market reported new…

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