FCA launches consultation to simplify Retail Banking data collection

15th January 2026 Consumer Lending | #banking

The Financial Conduct Authority (FCA) has published a consultation paper with proposals to transform Retail Banking Business Models data collections into an annual return to enable the regulator to monitor competitive dynamics to identify shifts, spot emerging harms and intervene where needed. Damien Burke, Head of Regulatory Practice at  Broadstone, said “The FCA’s consultation aims…

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Third of consumers planning to use AI to help with 2026 spending

14th January 2026 Consumer Lending | #AI#payments

New research from American Express has found that nearly a third (29%) of adults either plan to, or will consider using, AI assistants and tools when they shop this year, rising to nearly four in ten (37%) for younger consumers aged 18-34. American Express says that for younger consumers, AI is rapidly becoming woven into…

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60% feel positive about their finances for 2026

New research from Aegon has revealed that six in ten people (60%) in the UK feel positive about their finances for 2026, maintaining last year’s results which, in turn, were an improvement on the 2024 results. In total, 11% feel “extremely positive” and 49% “somewhat positive”, compared to 36% who feel negative overall. This year’s…

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Nearly half of people using credit to pay for their insurance

13th January 2026 Consumer Lending | #credit#insurance

New data from Premium Credit has shown that 44% of insurance customers are using credit or are reliant on finance from insurers and premium finance companies. The research showed that nearly six out of ten (57%) consumers use some form of credit to pay for one or more policies they have.. Whilst  44 per cent of…

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Lack of financial education hitting wallets of millions

Financial confusion and overwhelm are quietly draining the wallets of millions of people, costing them hundreds of pounds annually. On average, people lost over £640 in the past year alone because they delayed major financial decisions, according to new research from financial education charity Money Ready. Left unchecked, these annual losses can add up: over £3,000…

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Average credit card balances fell for first time in 6 months in October 2025

Latest credit card analysis by Fico has revealed that pre-Christmas spending and average active balances fell, whilst average balances for missed accounts remain high, reflecting continued financial pressure. The October 2025 data showed a decline in credit card spending compared with the previous month and the previous year. Lower spending led to average balances falling…

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Average funeral cost hits £4,562

6th January 2026 Consumer Lending | #cost of funerals

New data from Pure Cremation has revealed that the average traditional funeral now costs £4,562. A cremation funeral typically comes in at £4,232, while an average burial funeral reaches £6,065, with prices vary dramatically depending on location. According to the data, Wales is the cheapest place to die, with a traditional funeral averaging £4,136. In…

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Mortgage lending increased in November

6th January 2026 Consumer Lending | #mortgage lending

Latest Bank of England data showed that net borrowing of mortgage debt by individuals increased to £4.5 billion in November, following a decrease of £1.0 billion to £4.2 billion in October. Mortgage approvals for house purchase fell by 500 to 64,500. By contrast, approvals for remortgaging rose by 3,200 to 36,600 in November. Approvals for…

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Household spending fell by 0.2% in 2025

Household spending in the UK decreased by 0.2% in 2025, marking the first decline since 2020, according to Barclays. Families are cutting back on essentials, including groceries. The figures fell after growing 1.6 per cent in 2024 and 4.1 per cent in 2023. In a year marked by careful and considered budgeting, confidence in household…

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Fifth of ‘second-steppers’ home buyers receive financial help from friends or family

5th January 2026 Consumer Lending | #home buyer help

Barclays’ latest Property Insights report reveals that the influence of the ‘Bank of Mum and Dad’ now extends well beyond first-time buyers, playing a pivotal role for ‘second steppers’. For renters, deposits remain a challenge, but they are less deterred by the cost of mortgages. Meanwhile, consumer confidence showed modest signs of recovery following the…

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FCA opens investigation into claims management company

5th January 2026 Consumer Lending |

The Financial Conduct Authority (FCA) has opened an enforcement investigation into The Claims Protection Agency Limited (TCPA) following concerns about its advertising and sales tactics in relation to potential motor finance claims. The FCA is investigating what customers were told about the amount of redress they might obtain, whether they were told they could make…

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Thousands tackle their finances on Christmas Day

New data from Hargreaves Lansdown has found thousands tackle their finances on Christmas Day, with the company finding that more than 100,000 of their clients logged into the financial planning app on Christmas Day last year. The busiest time was 8am – an hour earlier than previous Christmases. Last year, Christmas Eve saw almost three…

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FCA to allow banks to set contactless limits

22nd December 2025 Consumer Lending | #payments

The Financial Conduct Authority (FCA) will allow banks to set their own contactless payment limits from 19th March 2026. Currently, the limit stands at £100, raised from £45 five years ago. The FCA aims to enhance fraud prevention by permitting only banks with strong fraud controls to adjust these limits.  People could find it easier…

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