Arrears and repossessions increase expected

25th April 2018 Consumer Collections |

Levels of arrears and repossessions are expected to grow this year, according to Jackie Bennett, Director of Mortgages at UK Finance, at the UK Finance Speaking at a UK Finance annual mortgage lunch,  Bennett noted that arrears were at a historic low in 2017 with 89,000 people with arrears balances of 2.5% or more of their…

Read more

Finance industry calls for collaboration to tackle cyber threat

25th April 2018 Consumer Collections |

Greater organisational collaboration across the financial services sector, working alongside law enforcement and Government agencies, will be the key means of putting cybercriminals out of business according to the latest report from UK Finance and KPMG launched today. The report, “Staying Ahead of Cybercrime”  discusses how greater cooperation both within businesses and between firms, law enforcement…

Read more

FCA warns of loan scam

24th April 2018 Consumer Collections |

The Financial Conduct Authority (FCA) is urging the public to be alert to the growing threat of loan fee scams targeting borrowers. This plea comes as last year over £3.5 million was lost to loan fee fraud and reports to the FCA consumer helpline increased by 44%. Victims of loan fee fraud are often targeted…

Read more

More than four in ten consumers admit financial struggle

23rd April 2018 Consumer Collections |

More than four in 10 consumers have admited they struggle to make ends meet financially, a study has found. The findings, from a survey of 2,000 UK adults, revealed 43 per cent are short of the cash they need to pay the bills an average of seven months each year.But one quarter said money is…

Read more

NewDay announces appointment of new Chair

23rd April 2018 Consumer Collections |

NewDay, a leading UK consumer finance provider specialising in the UK credit card market, announced today the appointment of Sir Michael Rake as Chairman, effective on 9th May 2018. Sir Malcolm Williamson, NewDay’s Chairman since 2010, will remain on the Board as an Independent Non-Executive Director. Sir Michael Rake, FCA, FCGI, knighted in 2007, is…

Read more

TransUnion announces agreement to acquire Callcredit for £1bn

20th April 2018 Consumer Collections |

American consumer credit reporting agency, TransUnion has announced it has reached an agreed to purchase Callcredit Information Group for £1 billion, ($1.4 billion). TransUnion, provides data, analytics and technology solutions to help businesses and consumers make informed decisions in America. International expansion is a key growth strategy for TransUnion which has offices in 33 countries. The company…

Read more

Latest FCA data shows 3.76 million complaints about financial services firms

20th April 2018 Consumer Collections |

Latest data released by The Financial Conduct Authority (FCA) shows that there was 3.76 million complaints made against financial services companies during the second half of 2017, an increase of 427,032 on the first half of the year. Complaints about PPI rose by 40% to 1.55 million, the highest level of complaints about PPI for…

Read more

FCA clarifies credit and hire definitions

20th April 2018 Consumer Collections |

The Financial Conduct Authority (FCA) has announced changes to the definition of income between consumer hire leases and consumer credit after a response to its consultation. In December of last year, the FCA made a call for leasing businesses to respond to the regulator. Under the current rule, FCA fees for regulated credit agreements such…

Read more

Money Statistics: April 2018

19th April 2018 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for April 2018: Personal debt in the UK People in the UK owed £1.578 trillion at the end of February 2018. This is up from £1.53 trillion at the end of February 2017– an extra £1,169.92 per UK adult. Per adult in the UK that’s an average debt of…

Read more

First non-bank payment service provider joins UK payment system

19th April 2018 Consumer Collections |

The first non-bank payment service provider (PSP) has joined a UK payment system settling in central bank money. TransferWise, a Financial Conduct Authority (FCA)-regulated PSP facilitating the international transfer of payments, is now a direct participant in the UK’s Faster Payments system. A key component of this work involved the Bank extending settlement account access…

Read more

Third of consumers see default as the responsibility of lenders

18th April 2018 Consumer Collections |

According to research by Callcredit Information Group, 30% of consumers see defaulting on a loan payment as being the fault of the lender rather than the borrower. The study also revealed that consumers are increasingly feeling financial pressure, with almost half (45%) saying the financial burden on their personal finances has increased and that they…

Read more

GBG announces latest results

18th April 2018 Consumer Collections |

Identity intelligence specialist GB Group has announced its latest financial results. In a statement, the company said it expects to report a 53% improvement on its operating profit. In a trading update ahead of its final results in June, the Chester-based business said it anticipates operating profits of £26m for the year to March 31,…

Read more

Tesco sells Irish financial services operation

18th April 2018 Consumer Collections |

Avantcard has announced that it will acquire Tesco Bank’s Irish credit card portfolio for an undisclosed sum. About 27,000 customers of its banking unit, Tesco Bank, to be transferred to Avantcard as a result of the agreement, which is subject to regulatory approval. The transition is expected to be carried out by autumn. The terms of…

Read more