Fairbanking Foundation and Orbit announces financial wellbeing partnership

17th November 2017 Consumer Collections |

The Fairbanking Foundation has announced a new under its new partnership with housing association Orbit to support customers to manage their money The Partnership will enable Orbit’s front line advisors and 100,000 customers to access the guidance from the Fairbanking Foundation’s independent certification scheme, the Fairbanking Mark, which tests whether financial products such as current…

Read more

BSI launches new Fraud code to protect vulnerable customers

16th November 2017 Consumer Collections |

BSI, the business standards company, has launched a new code of practice that gives recommendations to organisations for protecting vulnerable customers from financial harm that might occur as a result of fraud or financial abuse. Sponsored by NatWest, the code of practice, PAS 17271:Protecting customers from financial harm as a result of fraud or financial…

Read more

Street UK releases Social Impact Report

16th November 2017 Consumer Collections |

Street UK CIC has released its annual Social Impact Report. The report says that stagnant wages and increasing inflation means that household budgets are being squeezed, with more families racking up unsecured debt. High, uncompetitive interest rates offered to the most vulnerable families can lead to further pressure and becoming stuck in a cycle of…

Read more

Fraud professionals turn to machine learning

15th November 2017 Consumer Collections |

New research by Callcredit Information Group found that the number of fraud professionals planning to use machine learning to tackle fraud in the next three years has doubled from 11% last year (2016) to 22% in 2017. In comparison, the number planning to deploy document verification to validate customers’ identity reduced by over 75% in…

Read more

Rate rise prospect boosted remortgaging in September

15th November 2017 Consumer Collections |

UK Finance has released its latest mortgage data. On a non-seasonally adjusted basis, the data shows that total mortgage lending declined in September but remained higher than in the same month last year. On a seasonally adjusted basis, lending to first-time buyers and movers was higher than in August, and there were year-on-year increases by…

Read more

Mortgage lenders to fund half of Money Advice Service – FCA proposals

15th November 2017 Consumer Collections |

The Financial Conduct Authority (FCA) is planning to increase the amount mortgage finance providers pay towards the Money Advice Service debt advice levy. Mortgage finance providers currently pay £21 million ( 44%) of the levy this year. Under FCA proposal this will increase to £24 million or 50%. A new fee block will also be…

Read more

Vernon Building Society appoints Chief Risk Officer

14th November 2017 Consumer Collections |

Vernon Building Society has appointed Adam Evetts to the newly created role of Chief Risk Officer. Evetts joins from West Bromwich Building Society where he held the role of head of financial and credit risk for almost five years. Prior to that he was head of credit risk at the Yorkshire Building Society and has…

Read more

Irish Credit Union liquidated

14th November 2017 Consumer Collections |

Following an application by the Central Bank of Ireland, the High Court has appointed liquidators to Charleville Credit Union. The Central Bank decided to use its legal power to apply for the winding-up of Charleville having given due consideration to the circumstances detailed in the Resolution Report and Wesley Murphy’s affidavit. These documents detail breaches…

Read more

Elevate appoints new Finance Director

13th November 2017 Consumer Collections |

Elevate UK trading as online lender ‘Sunny’ has announced the appointment of Alan Lunt as its new Finance Director. Lunt brings over a decade of leadership experience to the business, with a strong record of growing businesses, improving efficiency, and successfully managing process and change. Prior to joining Elevate UK, Lunt held several leadership roles…

Read more

Consumer new car finance volumes falls by 11% in September

10th November 2017 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that new business volumes in the point of sale (POS) consumer new car finance market fell by 11% in September, compared with the same month in 2016, while the growth in the value of new business was flat over the same period. In Q3…

Read more

Second charge mortgage repossessions decrease by 26%

10th November 2017 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q3 2017 was 23, 25.8% lower than in the same quarter in 2016. The annual rate of second charge mortgage repossessions as a percentage of average outstanding agreements at the end of Q3 2017 was…

Read more

Second charge mortgage market down 2% in September

10th November 2017 Consumer Collections |

Commenting on the September 2017 new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “The fall in new business volumes in September comes amid subdued consumer confidence which has affected the housing market as a whole. It follows six…

Read more

Mortgage arrears falls in third quarter

9th November 2017 Consumer Collections |

The number of mortgages in arrears of 2.5 percent or more of the outstanding balance fell again in the third quarter of 2017, but cases of possession edged upwards from a historically low level according to new figures released by UK Finance. At 88,300, the number of loans in arrears was two per cent lower…

Read more