RateSetter appoints Business Development Manager for North of England

5th September 2017 Consumer Collections |

Peer to peer platform RateSetter has appointed Dave Bibby to its specialist property development team, RateSetter Property Finance.  In a newly created role, Bibby will have responsibility for development of RateSetter Property Finance’s business across the North of England. Bibby has more than 30 years of experience in the banking sector, with 20 years spent…

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Contactless spending hits £23.23 billion

4th September 2017 Consumer Collections |

UK Finance has published the latest contactless usage figures as contactless technology hits its 10th anniversary. The first contactless cards in the UK were launched in September 2007, with 111 million in issue in June 2017. During the first half of this year, the amount spent using contactless technology (£23.23 billion) almost matched the amount…

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Cheque Centre enters administration

4th September 2017 Consumer Collections |

Short term lender, Cheque Centre has gone into administration. The firm once had more than 300 high street branches but last year closed its remaining outlets to focus on trading over the internet under the Square Today brand. FRP Advisory have been appointed administrators. FRP Advisory said the shift in business strategy left Cheque Centre with…

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Buy As You View enters administration

4th September 2017 Consumer Collections |

Home credit specialist Buy As You View(BAYV) has entered administration. Buy As You View, owned by Dunraven Finance, has made 41 job losses with another 226 jobs are at risk. Buy As You View, has 40,000 customers across the UK. EY confirmed it had been appointed by Buy As You View as administrators. EY said…

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Morses Club sees 12% rise in customers

1st September 2017 Consumer Collections |

Morses Club PLC , the UK’s second largest home collected credit lender, has announced its latest results in the period to 26 August 2017. The results have shown that customer numbers increased substantially by 12% to approximately 233,000 as at 26 August 2017, driven by territory builds and organic growth (H1 2017: 2.4%). Total credit issued increased…

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Motormile Finance achieves ‘outstanding’ customer service award

31st August 2017 Consumer Collections |

Debt Purchaser, Motormile Finance (MMF) have been awarded a Silver rating for ‘outstanding’ customer service – from Investors in Customers (IIC). IIC, a customer experience consultancy, surveys customers, staff and senior management to assess how well a business understands its customer needs and how well it delivers services that meet those needs. Denise Crossley CEO…

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Rise in consumer borrowing slowing

31st August 2017 Consumer Collections |

The growth in borrowing by consumers appears to be slowing amid a squeeze on households according to the Bank of England’s latest consumer statistics. The annual rate of growth for consumer borrowing through credit cards, overdrafts and personal loans decreased to 9.8% in July, the lowest rate of expansion since April 2016. The growth rate…

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Citizen Advice calls for ban of unsolicited credit card limit increase

30th August 2017 Consumer Collections |

Research by Citizens Advice has found that nearly 1 in 5 people struggling with debts have had their credit card limit raised without them requesting it, a practice the charity would like to see banned. After the Bank of England issued a warning to lenders about how they are granting credit to consumers, Citizens Advice…

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Capita and Tesco Bank extend mortgage Partnership

25th August 2017 Consumer Collections |

Capita has agreed a contract extension until 2020 to provide mortgage services to Tesco Bank. Since the launch of Tesco Bank Mortgages in 2012 Capita has provided a full mortgage outsourcing service from their Glasgow based office. The service spans mortgage advice, telephony support, processing, servicing and arrears management. Initially, this supported Tesco in launching a…

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Provident makes management structure changes

25th August 2017 Consumer Collections |

Following Provident Financial Group (PFG) ’s trading announcement earlier in the week relating to the disruption in the home credit business, Executive Chair, Manjit Wolstenholme,  has announced changes to the Consumer Credit Division (CCD) management structure. Chris Gillespie has been appointed Managing Director of the Provident home credit business, replacing Andy Parkinson, with immediate effect.…

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Savings and credit cards fund back-to-school costs

23rd August 2017 Consumer Collections |

With the start of the new school year fast approaching, an annual survey shows how parents will be spending £1.48 billion getting the UK’s 8.5 million children ready for the start of term – equating to £174.31 per child to purchase items such as jumpers, blazers, ties, shoes and sports kit. Research by Nationwide in a…

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Identity Fraud escalates to new levels

23rd August 2017 Consumer Collections |

Fraud prevention service, Cifas has released new figures showing that identity fraud has continued to rise at record levels in the first six months of 2017.  A record 89,000 identity frauds were recorded, up 5% from last year. Representing over half of all fraud recorded by the UK’s not-for-profit fraud data sharing organisation, 83% of…

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Mortgage sales fall by £1.8 billion in July

22nd August 2017 Consumer Collections |

Mortgage sales for the UK decreased by £1.8 billion in July, down 10.8% from the previous month, according to Equifax Touchstone analysis of the intermediary marketplace. Buy-to-let figures were resistant to the general decline, down by just 0.2% (£3.9 million) to £2.6 billion, while residential sales dropped by 12.8% (£1.8 billion) to £12.2 billion. Overall,…

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