Credit, Collections & Insolvency News
Average energy arrears among people seeking debt advice from StepChange Scotland have surged by 42% year on year, leaping from £2,464 in the first half of 2024 to £3,499 in the first half of 2025. This sharp increase raises serious concerns about the ability of households to heat their homes this winter while repaying built…
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The Competition and Markets Authority (CMA) has published its latest banking satisfaction survey, revealing that Monzo ranks first among personal current account providers in Britain and Northern Ireland. Challenger banks continue to lead the way in the latest set of banking satisfaction, while traditional banks generally scored lower than their digital rivals. Introduced by the…
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Latest credit card market data from global analytics software leader FICO shows how rising spend and falling payments to balance are continuing to push up average balances. Increased spending follows expected seasonal trends, but the percentage of balance paid continues to trend downwards, which will be a concern for lenders. The data showed that spending…
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Latest Ministry of Justice figures have shown increases in mortgage possession claims from 5,348 to 6,537 (22%), orders from 3,384 to 4,429 (31%), warrants from 2,959 to 3,787 (28%) and repossessions by county court bailiffs from 869 to 1,146 (32%) when compared to the same quarter in 2024. There were increases in mortgage possession claims…
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A report by The Guardian has highlighted that a Bailiff company that overcharged people it was pursuing for unpaid debts has launched a refunds programme. Marston Holdings has apologised to consumers after overcharging ‘enforcement fees’ related to unpaid road traffic penalties it was chasing. The Enforcement Conduct Board states that it has been actively addressing this…
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The Credit Services Association (CSA) has announced the shortlist for the 2025 CSA Awards to be held as part of its UK Credit and Collections Conference (UKCCC) on Thursday 11th September in Manchester. The awards recognise the professionalism and commitment of firms and individuals working within the debt collection and purchase industry. The CSA Awards…
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New data from the Royal Institution of Chartered Surveyors (RICS) UK Residential Survey for July 2025 revealed a slight retreat in the housing market, as previous signs of recovery became uncertain. Tentative signs of recovery that emerged in previous monthly feedback were partially reversed, with measures of demand and agreed sales slipping back into slightly…
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New data from UK Finance has shown that there were 87,380 homeowner mortgages in arrears of 2.5 per cent or more of the outstanding balance in the second quarter of 2025, 3 per cent fewer than in the previous quarter.Within the total, there were 29,840 homeowner mortgages in the lightest arrears band (representing between 2.5…
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Latest ONS data has shown that GDP rose 0.4% month-on-month in June, following a 0.1% fall in May. The market had expected 0.1% growth GDP rose 0.3% in the quarter, versus market expectations of 0.1% growth, with services output growing by 0.3% month-on-month. Construction output grew 0.3% month-on-month whilst Production output grew 0.7% month-on-month. ONS…
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Debt management services provider Lantern has announced a new digital transformation partnership with Aryza’s Engage platform within its operations to improve customer support. Paul Mason, Lantern CEO, said “The sector we operate in often means our customers are anxious by their financial situation, and part of our role is to make managing the debt recovery process…
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Consumer lender Evlo has announced a new partnership with community finance provider Moneyline to help underserved non-prime borrowers. Asif Nadeem, Chief Transformation Officer at Evlo said “We know that not everyone who applies for credit with us will be eligible, but we believe in doing right by every customer. “This partnership means that even when…
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Nearly nine in ten landlords (87%) have reported making a profit, just one percentage point off a five-year high, according to new research undertaken for Paragon Bank. The research, found that the proportion of landlords who reported making a profit from their lettings activity increased from 84% in the first quarter of 2025 to 87%…
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Consumer card spending grew 1.4 per cent year-on-year in July, up from -0.1 per cent in June, but remaining below the latest CPIH inflation rate of 4.1 per cent. Essential spending declined -0.7 per cent, however discretionary spend rose by 2.4 per cent – an increase from June’s 0.8 per cent growth – as changeable…
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