Credit, Collections & Insolvency News
The Government has announced that around six million low-income households will continue to receive £150 off their winter energy bills with the Warm Home Discount scheme extended by five more years. The Government’s expansion of the Warm Home Discount last year added 2.7 million families to the scheme, bringing the total number of eligible households…
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Ofgem has announced that household energy bills will rise to help fund a £28 billion investment to upgrade the UK’s energy network. The energy regulator said that it has approved more than £17.8 billion of spending plans to upgrade gas transmission and distribution networks in the five years from April 2026. The remaining initial investment…
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As people across the country battle an unrelenting living standards crisis, Citizens Advice has revealed reforming bill support across essential markets, including energy and water, could save eligible households a staggering £950 a year. That’s the equivalent of £79 a month, which amounts to an income boost of almost 6% for low-income households. Citizens Advice’s…
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Nearly one in three UK households are worried about paying their winter bills, according to new figures from Ocean Finance. With energy costs rising faster than many can cope with, families face a tough few months ahead whilst Ofgem warns that bills could rise by £75 next spring. The survey also revealed that 33% of…
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New Skipton Building Society research has revealed that 42% of over 65s are worried about this coming winter, with the cost of heating and energy bills topping their list of concerns (86 per cent), followed by the overall cost of living (76 per cent) and homes not being warm enough (58 per cent). To shine…
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More than a quarter of a million families will receive confirmation this week of their £150 discount on energy bills this winter, as part of the Government’s drive to help families tackle energy affordability. The Prime Minister took the decision last year to expand the Warm Home Discount to a further 2.7 million families, meaning six million households now receive…
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A quarter (25%) of households will pay as much as four times more for the heat they use between now and 1st January 1st, by opting for a plug-in electric heater over gas central heating, according to new research by Utilita. The data reveals households still opt for an electric heater, despite the running costs…
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New research by the Personal Finance Research Centre at the University of Bristol, in partnership with Ofgem and StepChange Debt Charity has highlighted the critical role that effective referrals from energy suppliers to free debt advice can play in supporting households with energy debt, and where the energy sector can do more to protect vulnerable…
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More than seven million households need to read their meter by the end of the month to make sure they avoid higher energy rates from 1st October, according to research by Uswitch. Homes on a standard tariff with average usage are expected to spend £140 on energy in October, compared with £63 in September. The…
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The Government has issued a reminder to eligible households encouraged to check they are named on their electricity bill to automatically benefit from the Warm Home Discount this winter. Millions could save £150 on their electricity bills this winter. Every household where the billpayer receives an eligible means-tested benefit will now be in line for…
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Ofgem has ordered Octopus Energy to pay £1.5 million in refunds and compensation, after an investigation found thousands of errors on prepayment meter bills. An investigation by the energy regulator, has found that ver 34,000 prepayment meter customer accounts with Octopus between 2016 and October 2023 did not receive final bills within six weeks, as…
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Moving away from the Ofgem fixed price cap and towards a flexible system of energy pricing – where costs vary according to region and time of day – could reduce the price of electricity by 4p/kWh by 2040, offering households savings of £200 a year, on average according to Resolution Foundation research. The research notes…
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The Government has announced that the Warm Home Discount will be expanded, meaning 6 million households will receive £150 off their energy bills this winter. The Government says that this major expansion of support for working families is the latest in a raft of cost of living support made possible because the government has stabilised…
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