Credit, Collections & Insolvency News
Phillips & Cohen Associates has announced their first UK client launch of the online deceased notification platform, NotifyNOW. NotifyNOW makes it easier for bereaved individuals to notify multiple companies of their loved ones passing by offering a fully digital deceased notification service. The new solution offers a free, secure, online service that allows bereaved individuals…
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Chief Executive of StepChange Debt Charity Phil Andrew has announced that he is stepping down in 2023 after five years in post. Andrew will remain in post well in to 2023 to support the Board and Executive team to continue to deliver during an unprecedented cost-of-living crisis and to offer any support as the charity…
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PayPlan has become the first national debt advice provider to achieve partner recognition status for its work in raising awareness about loan sharks and helping clients access essential support services. A report published by the Centre for Social Justice earlier this year estimated that more than a million people could be in debt to a loan…
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Paylink Solutions has raised over £1,350 for tech charity Computer Aid and mental health charity Mind with its latest Christmas-themed fundraiser. Mind offers advice and support to empower anyone experiencing a mental health problem. Computer Aid provides access and education to technology to create better learning environments across more than 100 countries. Paylink Solutions’ Christmas…
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Business process outsourcing provider Sigma Connected has donated £5,000 worth of supermarket vouchers to 50 financially vulnerable people to help them cope with the expensive Christmas period. Sigma, which offers ‘white label’ customer contact centre services across the energy, water, retail, financial services and telecommunications sectors, has given £100 vouchers to 50 people identified through…
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Arrow Global Group has announced the appointment of Charlotte Gilbert as the Group’s Managing Director for Client and Product Solutions (CPS). The CPS team is responsible for setting Arrow’s capital formation strategy and broadening the firm’s investors set by enabling global capital pools to access the opportunities presented by a growing investor landscape. Gilbert brings…
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UK business outsourcing specialist Sigma Connected has announced it is creating hundreds of new jobs as part of its ongoing growth plans. Sigma, which offers customer contact centre services across the energy, water, insurance and financial services sectors, has announced it is looking to create 500 new vacancies in the first quarter of the year.…
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The Financial Ombudsman has announced the appointment of Jenny Simmonds to the role of Chief Finance and Risk Officer. Simmonds, will take up her role in January and will lead the financial and risk infrastructure and be accountable for the property and facilities management strategies, the procurement function and will also act as Company Secretary.…
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Debt charity StepChange has announced that it has appointed Charlotte Chambers as Chief Technology & Information Officer. Chambers is currently Senior Director – Ecommerce Technology at supermarket chain Asda and will join the debt charity in late March 2023. Chambers will head up the charity’s vital ongoing technology investment and transformation programme. Chambers is currently…
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Open Banking payment provider, Ecospend has announced a partnership with Telsolutions. The partnership will allow Telsolutions to offer its clients Open Banking services, helping to protect customers against fraud whilst reducing the cost of transactions. Telsolutions specialises in collections, working with local councils to support them on gathering council tax arrears, business arrears and parking…
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International fintech solutions provider Qualco has announced partnered with customer engagement specialist, Webio to add conversational Artifical Intelligence (AI) to their existing collections and recoveries software offering. The solution offers a seamless omnichannel customer journey by preserving customer activity information across touchpoints in a single customer view. By empowering customers to self-serve in a few…
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The Money Charity has announced that 250,000 young people have been taught financial education since 2010 with their money workshop While Financial Education as a subject has officially been on the Curriculum since 2014, many schools and colleges still lack the resources and confidence to deliver this themselves. The Money Charity meets this need through…
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Business process outsourcing provider Sigma Connected has announced that it has appointed finance specialist Colin McMahon as Director of Financial Services. With over three decades of experience in the finance and banking sector, McMahon will manage and strengthen relations with Sigma’s existing clients in the financial services sector and work with the company’s growing number…
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