Credit, Collections & Insolvency News
Yorkshire Building Society and Citizens Advice have announced the significant expansion of an innovative partnership that initially piloted across six of the Society’s branches in Yorkshire last year and has already benefitted more than 530 people. Following the success of the pilot, the expansion will treble the number of branches offering the scheme to 18…
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Virgin Money has announced a partnership with Paylink Solutions which will be enhanced the way customers who have fallen into arrears provide their income and expenditure (I&E) information as part of a new digital affordability platform. The customised software partnership brings Virgin Money’s operations together as part of a consistent affordability system for agents and…
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Sigma Connected, a provides customer contact services for the finance, utilities, telecommunications and retail sectors, has announced that it is celebrating a 10-year partnership with credit card and personal finance specialist Vanquis, part of the Provident Financial Group, by taking on a new and additional contract to provide customer services to oversee the firm’s credit…
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Enforcement market integrator, Just has announced that it has appointed Alan Wood, as a Strategic Account Director to the public sector. Wood has been in enforcement for over 21 years working on a variety of debt types. Wood is one of 15 fellows of the British Parking Association as well as the Vice-Chair of both…
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Manchester-based financial services provider MoneyPlus Advice has appointed J3 Debt Solutions to its growing network of Appointed Representatives amid rapid increases in the cost of living for consumers. The MoneyPlus Advice Appointed Representative (AR) Network works with smaller debt advice firms to support consumers out of financial difficulties that may have been exacerbated throughout the…
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Qualco has announced that it has received authorisation from the Financial Conduct Authority (FCA). Commenting on the development, Managing Director Christian Jacob said “We are pleased to have gained our authorisation from the Financial Conduct Authority. The UK is recognised globally as having some of the most stringent financial regulations and it is great we…
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Credit management group Intrum has announced it has signed an agreement to manage the collections and recoveries functions for the Sainsbury’s Bank and Argos Financial Services portfolios. Under the agreement, Intrum will assume responsibility for collections and recoveries on a white label basis for loan, credit card and store card products. The deal means the…
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Debt purchaser, Lantern has received its third consecutive ‘gold’ award from customer experience experts, Investor in Customers (IIC). The ‘gold’ award means Lantern excelled at all four principle themes – understanding customer needs, meeting customer needs, delighting customers and engendering loyalty. The Lantern team took on board feedback from its first IIC assessment in 2018,…
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Global information and insights company TransUnion announces it has teamed up with Leeds United to be part of Challenge90 with the club’s official charity partner, Yorkshire Cancer Research. Challenge90 encourages the Leeds United community to exercise for 90 minutes – the duration of a football match – every week until the end of the football season in May. The aim…
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Bristow & Sutor Group has announced it has partnered with digital technology transformation specialist, Andrew Slade. Slade has 23 years of experience in IT architecture roles in blue-chip environments, with expertise in both hands-on solution design as well as Head of Architecture team leadership. He has a renowned track record in helping major private and…
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Collections specialist, DebtStream has announced that it has raised £1.1 million of funding with the aim of revolutionising collections experience. The company has raised £1.1 million led by Ascension’s Fair By Design Fund, with participation from Fin Venture Capital, a US fund focused on B2B SaaS. A number of angels also participated in the round…
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A collective of industry experts from across the consumer credit, debt advice, collections, insolvency, and fintech sectors have joined together to launch ‘debt-tech’ firm Trustfolio which has acquired TIPTrust and Asperitas Technologies. Trustfolio’s mission is to enable better debt solutions and advice through powerful, bespoke technology that makes the process more efficient, cost-effective, and secure…
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Flexys Solutions have announced the appointment of James Hill to the position of Chief Operating Officer. Hill previously worked at Tribal Group where he was Global Professional Services Delivery Director with responsibility for project delivery and leadership of the global Professional Services and PMO divisions. He will take responsibility for implementing the strategic vision and…
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