Money Advice Trust appoints new President

27th November 2020 Consumer Collections |

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has announced Baroness Tyler of Enfield as its new President. Baroness Tyler takes over the role from Baroness Coussins who will remain involved with the charity as an Ambassador. Otto Thoresen, author of the ‘Thoresen Review’ into financial advice that led to…

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Debt charity launches Covid payment plans

25th November 2020 Consumer Collections |

Debt charity, StepChange has announced that it has launched a new Covid payment plan which means that people who have experienced a temporary reduced income due to the pandemic can enter into the new arrangement. The plan will enable them to make reduced payments on their borrowing for up to a year, providing time for…

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Flexys and Bamboo agree multi-year partnership

25th November 2020 Consumer Collections |

Debt recovery specialist Flexys and lender, Bamboo have announced that they have agreed multi-year partnership. Flexys CEO, Jon Hickman, said ”Flexys is proud to have been selected by Bamboo as its specialist partner. We look forward to working with Edward Lunn and his team, and to building a mutually rewarding relationship that will deliver a…

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Accord appoints new MD

23rd November 2020 Consumer Collections |

Accord Mortgages has appointed Jeremy Duncombe as its new Managing Director from 1st  January 2021. In his new position will also see Duncombe lead mortgage distribution at Yorkshire Building Society. As well as fulfilling the role of Accord director intermediary distribution currently, Duncombe is the deputy chair of the Intermediary Mortgage Lenders Association. This comes…

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SmartSearch appoints International Development Director

20th November 2020 Consumer Collections |

Leading UK anti-money laundering (AML) firm SmartSearch has bolstered its global growth ambitions with the appointment of an international development director, to oversee its expansion into US and European markets. Martin Turvey has stepped into the role which has been created as part of SmartSearch’s ongoing business growth strategy, reflecting the global demand for the…

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LendingMetrics and Box processing agree underwriting partnership

17th November 2020 Consumer Collections |

LendingMetrics has agreed that its automated underwriting technology is set to be made available via Box Processing. A new tie-up between the two companies will see the full range of LendingMetrics’ products, including its award-winning auto decisioner ADP, integrated within Box’s credit solution platform. The move means finance providers can tap the openly-connected API suites…

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Foundation Home Loans agree decisioning partnership

13th November 2020 Consumer Collections |

Mortgage provider, Foundation Home Loans is moving its underwriting technology to LendingMetrics’ ADP automated platform. The buy-to-let and residential lender has gone live on an automated affordability calculator as the first step in transitioning its underwriting to ADP. David Wylie, Commercial Director of LendingMetrics, said “Foundation Home Loans was keen to find technology that would…

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Visa and Aire agree fintech partner programme

12th November 2020 Consumer Collections |

Aire has been selected to join Visa’s Fintech Partner Connect programme which enables clients to access the next generation of digital payment experiences. Aire’s involvement in the programme, which was launched today, will help to connect Visa’s financial services clients across Europe to Aire’s first-party data, information gathered directly from the consumer, to help inform…

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CSA supports Talk Money Week with video launch

11th November 2020 Consumer Collections |

The Credit Services Association (CSA), the voice of the debt collection and debt purchase sector, has launched a new video to promote Five Steps that people can take if they’ve fallen into debt. Building on its previous #heretohelp campaign, the video explains the importance of engaging with those a customer owes money to and urges them to be as open and…

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Hodge Bank appoints Head of Customer Experience

27th October 2020 Consumer Collections |

John Connolly has appointed as Hodge Bank’s new Head of Customer Experience. Connolly will lead the new Customer Experience function at Hodge and will be instrumental in driving the business forward from a customer perspective.  He will work in the new Retail Banking division which encompasses the lending, savings and customer service functions at Hodge and…

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Computershare Loan Services donates £3,800 to charity

27th October 2020 Consumer Collections |

Computershare Loan Services has donated £3,800 to Scotland’s national children’s charity. The donation will fund the charity’s money advice services, which helps families that have fallen deeper into crisis as a result of the coronavirus to maximise their income and manage debt whilst providing emotional and practical family support. Linda Jardine, Director of Children and…

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LendingMetrics celebrates 10th year anniversary and office move

26th October 2020 Consumer Collections |

Automated underwriting technology specialist, LendingMetrics, which celebrates its 10th anniversary this week,  has also announced that it has moved its operation to a much larger new site that provides employees with HEPA-filtered air, hand-sanitising stations and widely-spaced desks to ensure a two-metre distance is kept at all times. The site also has three sophisticated video-conferencing…

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PurplePatch launches mid-term contract renegotiation service

26th October 2020 Consumer Collections |

As the credit risk market continues to deal with extraordinary changes, credit information consultancy PurplePatch, has launched a new service to aid the renegotiation of credit risk information agreements mid-term. Credit providers are finding it more and more difficult to negotiate “static” agreements that withstand the pressure of change. Despite good intentions, unexpected difficulties do…

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