Credit, Collections & Insolvency News
Global FinTech, DirectID, has announced the launch of its collections and recoveries solution that the company says will simplify and streamline the collections process for both collections agents and their customers. Using bank data, collections agents will have an up-to-date and accurate view of a customer’s financial statement and an assessment on their disposable income,…
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Provident Financial has announced the appointment of David Shrimpton as Managing Director of Moneybarn, its car finance division, subject to regulatory approval. Shrimpton has been acting Managing Director of Moneybarn since March 2020, following Shamus Hodgson’s departure. Shrimpton has banking and consumer finance experience, in both customer service and operational roles. He joined Moneybarn in…
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Digital bank and peer to peer lender, Zopa, has implemented a new cloud-based digital income and expenditure product to easily support customers who find themselves in financial difficulties. Zopa have utilised Paylink Solutions’ Embark technology to help it to understand affordability for loan customers who have experienced a change in circumstances and therefore require a…
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Enforcement specialist Just has announced the appointment of Natalie Tate as Director of Operations. Tate has over 15 years’ experience in key roles at Egg Bank, Citi Bank and TDX Group where she was Head of Supplier Delivery, Quality and Performance for the debt management function. Just say that Tate is viewed as a thought…
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Bristow & Sutor and Palladium Digital have been named as runners-up in the Digital Change & Transformation category at DXA’20. DXA’20, the UK Digital Experience Awards, is run by Awards International. Founded in 2008. Bristow & Sutor have found success with Palladium Digital after driving internal innovation and successfully implementing change throughout the business. The…
Read moreLender, Morses Club says that the company has adapted to the changes inflicted by the pandemic, with over 109,000 customers now registered for its online customer portal compared with about 78,000 at the end of financial year. In its latest company update for the period since 29th February 2020, the firm says reduced lending volumes largely…
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Omnichannel contact centre technology solution provider, Noble Systems has announced that TMC (a global integrated media company) has awarded Noble® Conversations Analytics 2.0 the Communications Solutions Product of the Year Award. Commenting on the win Chris Hodges, Noble’s Senior VP Sales and Marketing, said “The ability to monitor conversations, both in real-time and post-call, is becoming…
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Software supplier Flexys Solutions has announced that it has signed a debt management agreement with motor finance lender Billing Finance. Billing Finance offers car, motorcycle, leisure vehicle, and van finance to customers including those with a non-standard credit record. Billing Finance Head of Collections, Samantha Challenger, said Billing Finance is proud of its excellent customer…
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Anti-money-laundering (AML) specialist firm SmartSearch has announced that it is launching operations in the USA. Expansion into the US market follows a period of sustained growth that has seen the firm frequently named among the UK’s fastest-growing companies, and a leader in the increasingly important ‘RegTech’ sector. SmartSearch’s ‘one-stop’ Know Your Customer (KYC) and AML…
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Experian and identity verification provider Global Data Consortium (GDC) have today announced a new partnership which it says will transform customer onboarding journeys for both international and new-to-country customers. The agreement enables Experian clients to onboard customers rapidly, as well as strengthening anti-fraud measures and meeting Know Your Customer (KYC) and Anti Money Laundering (AML)…
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Non-standard financial services company, Morses Club has announced that it has successfully launched a remote lending process for new home collect credit customers (HCC). This enables Morses Club to lend to new HCC customers for the first time since lockdown began in March. The introduction of the new remote lending process allows Morses Club agents…
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Guarantor loans specialist, Amigo Loans has announced that Glen Crawford will be re-joining the Company as Chief Executive Officer (CEO) and as a member of the board. Crawford was originally appointed Chief Executive Officer of the company in February 2016 and Amigo Management in October 2015, but stepped down as Chief Executive Officer during April…
Read moreEnforcement market integrator, Just has appointed Victoria Oliver as its Director of Client Development to assist in the delivery of its strategy. Oliver has over 18 years’ experience working in debt recovery, having held senior roles at Fredrickson International, Lowell and Qualco, where she spent over five years as Head of Strategic Projects, Governance and…
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