Credit, Collections & Insolvency News
Dame Gillian Guy, Chief Executive of Citizens Advice for England and Wales, has announced she is standing down after ten years in the role. She will take up a new position as the Independent Assessor for the Financial Ombudsman Service at the end of October. The national charity has seen significant growth and expansion into…
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Lloyds Bank becomes first company to receive ‘Mental Health Accessible’ accreditation, after working with Money and Mental Health charity to improve its services The accreditation follows a comprehensive assessment by the charity of how accessible Lloyds Bank’s services are for customers with mental health problems, and where improvements could be made. Money and Mental Health’s…
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European credit management specialist Lowell has announced its latest company results for the quarter ending 30th June 2020. The results showed growth in cash income with EBITDA at £120million. Colin Storrar, Group CEO, at Lowell said “I am very proud of these results. We continue to deliver robust performance founded on resilient collections and agile…
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G3 Vehicle Auction has launched a £12 million vehicle marketplace by announcing plans to open a new purpose-built facility, located off Junction 32 of the M62 in Yorkshire. Independently owned and operated by seasoned industry experts Matt Dale and Amanda Holtby, G3 are investing in the UK’s largest purpose-built independent auction and refurbishment development for…
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Cifas, the UK’s leading fraud prevention service, has entered into an innovative new partnership with Mango Solutions to further enhance its intelligence capabilities for members and the wider fraud prevention community. As part of this new partnership, Mango Solutions will help Cifas build and enhance its existing intelligence capabilities, as well as further deepen its…
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Specialist mortgage lender, Vida has announced a new partnership with Zoot to develop a digitally focused mortgage journey built around intermediaries. Vida will work with Zoot to build a new end-to-end mortgage platform that brings together key parts of the mortgage journey. The partnership, which is a significant part of Vida’s £5 million investment in…
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Loans Warehouse has announced that it has gained full authorisation from the Financial Conduct Authority (FCA) for Regulated Bridging activity. The approval will enable the company to operate in the regulated bridging market and to further increase its product range and reinforce its reputation as one of the country’s innovative brokerages. Matt Tristram, Co-Founder of…
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Digital payment solutions provider, PayPoint has launched a new collection tool for the motor finance sector. Named PayByLink, the platform allows lenders to engage with customers on a personal level, sensitively and responsibly, collecting due or arrears payments with care. With the majority of finance companies granting payment freezes to customers, PayByLink gives lenders an…
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The Financial Wellness Group has launched a new app to make it even easier for its IVA and DMP customers to manage their financial wellbeing using their mobile device. The new app, which is free for customers to download and use, is available for Apple and Android devices. The app will become a vital way…
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Alternative lending specialist, Morses Club says that collections in its Home Collected Credit (HCC) division for July increased to 98% of normal historic expectations when measured against expected terms, an increase from 91% at the end of June and anticipates to reach pre-Covid levels by the end of August 2020. In the company’s latest trading…
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Fleet leasing specialists Alphabet (GB) has announced the appointment of Clive Buhagiar as the new interim Chief Operating Officer. Buhagiar takes over the role from Uwe Hildinger, who will be joining Alphabet Germany as their new Chief Executive Officer in August. As interim COO, Buhagiar will be responsible for the whole Operational Function of Alphabet…
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Lowell Financial has appointed two new independent Non-Executive Directors (NEDs). Caroline Marsh and Professor Heather McGregor CBE will join David Gagie as NEDs on the UK Board, together with Group CEO Colin Storrar, UK MD John Pears and UK CFO John Flaherty. Professor Heather McGregor CBE is the Executive Dean of the Edinburgh Business School…
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NatWest Group has been working with open banking and affordability software specialists, Paylink Solutions, on developing their digital income and expenditure (I&E) tool to support their agents and better understand customers currently in arrears or coming to the end of payment holidays. In March 2020, NatWest Group approached Paylink to work alongside their digital experts…
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