Experian partners with Global Data Consortium in ID partnership

13th July 2020 Consumer Collections |

Experian and identity verification provider Global Data Consortium (GDC) have today announced a new partnership which it says will transform customer onboarding journeys for both international and new-to-country customers. The agreement enables Experian clients to onboard customers rapidly, as well as strengthening anti-fraud measures and meeting Know Your Customer (KYC) and Anti Money Laundering (AML)…

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Morses Club launches remote lending processes

13th July 2020 Consumer Collections |

Non-standard financial services company,  Morses Club has announced that it has successfully launched a remote lending process for new home collect credit customers (HCC). This enables Morses Club to lend to new HCC customers for the first time since lockdown began in March. The introduction of the new remote lending process allows Morses Club agents…

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Amigo Loans re-appoints CEO

8th July 2020 Consumer Collections |

Guarantor loans specialist, Amigo Loans has announced that Glen Crawford will be re-joining the Company as Chief Executive Officer (CEO) and as a member of the board. Crawford was originally appointed Chief Executive Officer of the company in February 2016 and Amigo Management in October 2015, but stepped down as Chief Executive Officer during April…

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Just appoints Director of Client Development

7th July 2020 Consumer Collections |

Enforcement market integrator, Just has appointed Victoria Oliver as its Director of Client Development to assist in the delivery of its strategy. Oliver has over 18 years’ experience working in debt recovery, having held senior roles at Fredrickson International, Lowell and Qualco, where she spent over five years as Head of Strategic Projects, Governance and…

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Just appoints Chief Information Officer

7th July 2020 Consumer Collections |

Just has announced the appointment of Andy Wallace as its Chief Information Officer (CIO). Wallace has a long and distinguished career in IT, holding senior positions and delivering major IT developments in organisations including Allen & Overy, Capital One, Ikano Bank, TDX Group, EIS Consultants Ltd and The Robot Exchange. Nick Georgiades, Managing Director of…

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Provident Financial appoints MD for Consumer Credit Division

6th July 2020 Consumer Collections |

Provident Financial has announced the appointment of Hamish Paton as Managing Director (MD) of its Consumer Credit Division (CCD), subject to regulatory approval. Paton will take over from Chris Gillespie, who will be joining H&T Group, a FTSE listed pawnbroker. Gillespie has held the role since August 2017. Paton has a strong consumer finance background…

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UK Finance appoints two new Managing Directors

6th July 2020 Consumer Collections |

UK Finance, the body representing the finance and banking industry operating in the UK, has announced the appointments of two new Managing Directors. Karen Baxter, who will lead on Intelligence Strategy for Economic Crime, and Jana Mackintosh who will lead on Payments & Innovation. Both will join the organisation in autumn this year. Baxter is…

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Triline and Family Building Society announce partnership

3rd July 2020 Consumer Collections |

TriLine GRC has announced that it has been selected by the Family Building Society to embed an automated solution to improve efficiency and to provide concise and real-time reporting. TriLine GRC will be implementing the compliance and risk management platform, alongside its Triage PRO regulatory horizon scanning module. Triline says the solution will provide Family…

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Arum announces two senior promotions

2nd July 2020 Consumer Collections |

Arum has announced two senior promotions within its senior leadership team. Cormac O’Sullivan (formerly Delivery Lead and Principal Consultant) will take on the new role of Director of Professional Services, and Matt Riddall (also formerly Delivery Lead and Principal Consultant) will become the new Director of Advisory. O’Sullivan has worked at Arum for six years,…

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Phillips & Cohen announces expansion plans

30th June 2020 Consumer Collections |

Specialist recoveries company Phillips & Cohen Associates has announced plans to expand into the servicing of potentially vulnerable consumers. The business, which has been consistently recognised for its compassionate engagement model during its 23-year history, is reacting to client demand for this new service alongside increasing market demographic needs. As one of a number of…

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Aire launches real time credit proposition

30th June 2020 Consumer Collections |

Aire, the UK’s fourth FCA-regulated credit reference agency (CRA), has launched a new insight product to help lenders make sense of the post COVID-19 borrowing landscape. Pulse from Aire helps protect credit providers and consumers from bad debt, and supports fair and FCA-compliant account handling, by enabling lenders to collect up-to-date information from customers about…

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Sigma announce growth plans

29th June 2020 Consumer Collections |

Outsourcing collections specialist, The Sigma Financial Group has announced plans to double in size over the next five years following a record period of growth in the UK and abroad. The Group, which offers white label customer contact centre services across the utilities, retail, financial services and telecommunications sectors, plans to double its 1,500 workforce…

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Just and Accountscore agree open banking partnership

29th June 2020 Consumer Collections |

Just the digital marketplace and AccountScore have agreed an exclusive partnership to leverage Open Banking in the enforcement sector. Open Banking data and services will be used by Just, to validate affordability for repayment arrangements; allowing them to build affordable, sustainable repayment solutions based on accurate assessment of customer circumstances. AccountScore uses intelligent algorithms to…

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