Two-in-five of employees live payday-to-payday

20th February 2020 Consumer Collections |

Two-in-five (40%) UK employees say they are living payday-to-payday and have no emergency savings, and nearly a third (29%) have financial problems that are negatively affecting their lives, according to a study of more than 4,000 UK employees by Willis Towers Watson. Women were a third more likely than men to be financially stressed (48%…

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Third of students rely on debt to pay rent

19th February 2020 Consumer Collections |

A third of undergraduates are using loans, overdrafts and credit cards to pay rent at university, the National Student Accommodation Survey 2020 has found. Some are even taking out payday loans to pay their landlords. The annual research by money advice site Save the Student polled 2,168 students, and reveals widespread borrowing among undergrads. Although 36% turn…

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Sandwell Council rent arrears hit £5.7m

19th February 2020 Consumer Collections |

Sandwell Council rent arrears have hit £5.7 million as it’s IT system struggles with Universal Credit. The authority is now set to spend more than £400,000 on new IT software which is hoped will boost income by almost £700,000 in the first 12 months by correctly identifying tenants most at risk of not paying. A…

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FCA highlights financial services areas of concern

18th February 2020 Consumer Collections |

The Financial Conduct Authority (FCA) has published its annual Sector Views, an assessment of the risks and potential harm to consumers across financial services markets. The Sector Views look at the impact of macroeconomic developments and common drivers of change emerging across financial markets. They also outline areas where there may be a negative impact…

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Inaccurate data hindering eight in ten businesses

18th February 2020 Consumer Collections |

Eight in ten businesses believe data is one of their most valuable assets, but a high degree of inaccuracy is hindering critical initiatives, new research from Experian has revealed. The annual Global Data Management report, which surveyed 1,100 data practitioners and data-driven business leaders globally, found that businesses are still struggling to incorporate meaningful data…

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Data analytics improvement a top priority in credit management

18th February 2020 Consumer Collections |

Improving data and the quality of decisions are two of the top strategic priorities for credit management professionals in the next three years. A new study of credit management professionals from Equifax Ignite reveals nearly three quarters (72%) believe there is scope for future improvement of data analytics at their current companies. The study, in…

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Cross party group urges Ministry of Justice to act on bailiff reform

17th February 2020 Consumer Collections |

A group of cross-party MPs and Peers has joined a coalition of debt advice campaigners in urging the Government to break its silence on bailiff industry reform. Today marks a year since the Ministry of Justice (MOJ) closed its call for evidence on the bailiff industry, but despite overwhelming evidence of the need for wide-ranging…

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Moneybarn fined £2.77m over unfair treatment of customers in arrears

17th February 2020 Consumer Collections |

The Financial Conduct Authority (FCA) has today imposed a fine of £2.77 million on car finance provider, Moneybarn for not treating customers fairly when they fell behind with loan repayments while in financial difficulties, between 1 April 2014 and 4 October 2017. The FCA says Moneybarn also did not communicate the likely financial consequences of…

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Unexpected car finance fees could cost drivers almost £1,200

17th February 2020 Consumer Collections |

A new investigation from Admiral Car Finance has revealed a range of hidden and unexpected costs consumers could unwittingly be hit with when purchasing their next car on finance, which could see them spending almost £1,200 more than they need to. With 2.4 million people spending a total of £37.6 billion on car finance last year, consumers…

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Mortgage possession claims increase by 11%

14th February 2020 Consumer Collections |

Mortgage possession claims have increased by 11%, when compared to October – December 2018 figures according to Ministry of Justice (MOJ) figures. The increase in mortgage possession claims, saw a 24 per cent rise in orders and a 9 per cent rise in repossessions compared with the same quarter last year. The latest MoJ statistics…

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Second charge repossessions hit record low

14th February 2020 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q4 2019 was 25, 10.7% lower than in Q4 2018.  The annual total of repossessions in this market fell to a record low of 98 in 2019. The rate of second charge mortgage repossessions (as…

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Second charge mortgage new business volumes up by 19% in 2019

14th February 2020 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that Second charge mortgage new business volumes up by 19% in 2019. Commenting on the full year 2019 new business figures for the second charge mortgage market, Fiona Hoyle, Head of Consumer and Mortgage Finance at the Finance & Leasing Association (FLA), said “The…

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Consumer finance new business grew by 1% in 2019

14th February 2020 Consumer Collections |

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in December 2019 by 12% compared with the same month in 2018, driven by the timing of Black Friday and Cyber Monday retail events.  In 2019 as a whole, this market reported new business growth of 1%. Credit…

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