Credit, Collections & Insolvency News
Credit Connect’s first webinar of 2020 saw the theme of business transformation within collections discussed at an event hosted by Credit Connect in association with Lightico. Collections professionals from banks, motor finance, utility firms, debt collection agencies, fintechs and credit managers were amongst the viewers. Some of the questions asked in the webinar (with answers)…
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A new Collections and Enforcement specialist has launched. Chartsbridge says that it aims to provide the first unified motor finance collections and recovery outsource service in an otherwise fragmented marketplace, with their services available to clients on a modular or a full partnership basis. Chartsbridge has been launched by John Ingram – who originally founded…
Read moreEnergy bills are to fall for millions of British households this April after the regulator lowered price caps. Ofgem has reduced the default price cap and pre-payment meter cap by £17, which the regulator said would lower bills for about 15 million households. The default price cap, which protects around 11 million households, is set to fall…
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Law firm, Aberdein Considine has moved to strengthen its banking litigation team with two senior appointments. Natalie Mortimer joins the firm as the Head of Compliance for the Lender Services Practice Group. Mortimer has moved to Aberdein Considine from Virgin Money where she was Head of Risk, Compliance and Quality. She brings over 15 years’…
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The Treasury has published an impact assessment of its forthcoming ‘breathing space’ scheme to help people in debt by giving them 60 days free from creditor contact in which to talk over their options with a professional debt advisor. 700,000 people are expected to take part in the scheme in its first year, and 1.2…
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Nationwide is to repay customers after it failed to correctly warn them that they would be charged for entering an unarranged overdraft. The move comes after the building society was found to have broken Part 6 of the Competition and Markets Authority’s (CMA) Retail Banking Market Investigation Order, which states that customers with personal current…
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One in three (36%) people in the UK say they would be in financial arrears within a month if they were to lose their jobs tomorrow, according to new research by AA Financial Services. This figure rises to a staggering one in two (51%) amongst people who rent their homes. The findings come at a…
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Legal business, DWF has announced that it has been appointed by Severn Trent, as a retained provider of legal services to its operational businesses. DWF has also been named on the company’s legal services panels for its regulated and services businesses. Following a highly competitive tender process, Severn Trent Water and Hafren Dyfrdwy Cyfyngedig have…
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Credit management specialist Lowell has announced that it has added a digital channel to its client experience with the launch of lowellbusiness.co.uk, its first business-to-business (B2B) website. The new site has been developed by, Chester-based digital marketing agency, Prodo to help Lowell increase awareness of its brand and the range of effective business solutions and…
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Credit Connect and Lightico will discuss examine how to accelerate effective collections with digital transformation and will review innovation enhancing collections strategy in an online webinar taking place on Tuesday 11th February. This FREE Credit Connect webinar will look at: Reduce average call times Increase successful collections rates Provide a frictionless/seamless collections process Remove paperwork from…
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Customers took advantage of record low rates and increasing product flexibilities to access £3.92 billion of property wealth in 2019 despite a cautious economic climate, according to year-end market figures from the Equity Release Council, the sector trade body. The market has witnessed steady growth in the space of a decade, with the amount accessed…
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Enforcement specialist JBW Group has announced it has fully acquired the shares of debt collection agency (DCA) Advantis Credit with funding provided by OUTSOURCING Inc. Advantis will continue to be managed separately to JBW and will retain its brand and management team, led by CEO, Mark Webb. This acquisition brings FCA Regulated Debt and Contingent…
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The Financial Conduct Authority (FCA) has written to credit card firms telling them to review their approach to borrowers who are stuck in persistent debt, where they are paying more in interest, fees and charges than they are paying of their balance. New FCA rules require firms to help people who have been caught in…
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