Households need an extra £203 per month to cope with April bill increases

Households expect to need more than £200 extra per month to cover the increase in bills set to take place in April, according to Comparethemarket.com’s latest Money Action Index. The index tracks the proportion of households who are concerned about the rising cost of living and are taking action to get their finances under control. The latest index…

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Mortgage possessions claims increase 23%

Latest figures from the Ministry of Justice (October to December 2022) for England and Wales have revealed that mortgage possession claims increased by 23% in Q4 last year compared to the same quarter in 2021 from 2,570 to 3,160, while repossessions by county court bailiffs increased by 123 from a lower base (313 to 733). Commenting, Myron Jobson, Senior…

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Third of households demonstrating financial resilience

Some 10 million households will demonstrate financial resilience this year, with spending power concentrated in London, the South-East and city locations throughout the UK according to new analysis from Experian. The research reveals more than a third (35%) of households are equipped to recover from temporary financial issues in 2023 despite the wider economic landscape.…

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Almost half of the UK are ‘only just managing’ their finances

More than 25 million consumers are only just managing to scrape by financially, fearing their income soon won’t cover their essential spending according to research by Tink. The research found that almost half (47%) of people in the UK are ‘only just managing’, where they expect their income not to cover their essential spending in…

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Prepayment meter customers sacrificing basic essentials to survive

New research by Fuel Bank Foundation has revealed the extreme measures people with prepayment meters are taking to avoid being disconnected from their energy supply. A survey by the charity, which provides fuel vouchers to people who can’t afford to top up their prepayment meter, found that in the 12 months prior to receiving help…

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FCA announces Consumer Duty implementation support

6th February 2023 Arrears and Recoveries | #FCA

As firms continue to get ready for the implementation of the Consumer Duty, the Financial Conduct Authority (FCA) has announced that is offering support to firms through the transition with a programme of engagement, which includes setting out in letters the expectations of the Duty and arranging a series of regional in-person events for specific groups of…

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2.3m households missed an essential payment in January

3rd February 2023 Arrears and Recoveries |

Around 2.3 million households missed an essential payment in January, an increase of 400,000 on the month before, but similar to previous years according to new research by Which. The research found that 2.3 million households missed or defaulted on at least one mortgage, rent, loan, credit card or bill in January 2023. This marks…

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FCA announces proposals to ban debt packager referral fees

2nd February 2023 Arrears and Recoveries | #debt advice

The Financial Conduct Authority (FCA) has announced that is to push ahead with proposals to ban debt packager firms from receiving referral fees from debt solution providers, following further analysis of the market. The FCA initially consulted on a ban in November 2021 after identifying a lack of adequate management of the conflict of interest…

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Water bill rise could be a tipping point for one in five

2nd February 2023 Arrears and Recoveries | #water bills

The largest rise in the average household water and sewerage bill for almost 20 years could prove a tipping point for the one in five customers already struggling to pay. The Consumer Council for Water (CCW), the independent voice of water consumers, has issued the warning in response to Water UK confirming the average household…

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Money Statistics: January 2023

30th January 2023 Arrears and Recoveries |

Here is an overview of The Money Charity’s latest statistics for January 2023 Personal debt in the UK People in the UK owed £1,831.9 billion at the end of November 2022. The average total debt per household, including mortgages, was £65,914 and per adult was £34,636, around 106.5% of average earnings. Net mortgage lending rose by…

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Water companies’ efforts to ease cost of living pressures welcomed

27th January 2023 Arrears and Recoveries | #water bills

Information from Ofwat and CCW has shown that water companies are increasing financial support for their customers, with record numbers benefiting from discounted water bills. However, both organisations are calling on companies to do even more to help in the face of immediate and urgent cost of living pressures. In October 2022, Ofwat and CCW…

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Cost of living leading cause of debt in Scotland

27th January 2023 Arrears and Recoveries | #debt

StepChange Debt Charity Scotland client data for the fourth quarter of 2022 shows the cost of living increase was the leading cause of debt for almost a quarter (23%) of its new clients. This is more than double the figure in the first quarter of 2022 (10%), reflecting the upward pressures people have been facing…

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Trend in missing one or two credit card payments raises concerns

Fico’s November 2022 report of UK card trends has found that consumers managed their credit card debt to keep lines of credit open for the festive season as spend increased month on month. However, the report also highlighted a concern for lenders, with a trend of consumers missing two or three payments. The research found…

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