The Credit Services Association included on register of apprenticeship training providers

15th March 2017 Consumer Collections |

The Credit Services Association (CSA) ha been included in the new register of apprenticeship training providers (RoATP). The scheme is aimed at improving the quality of apprenticeship delivery. It is already well progressed with its plans to deliver apprenticeships to its members and other companies who are interested in the areas specialising in Debt Collection,…

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Harrington Brooks receives FCA authorisation

15th March 2017 Consumer Collections |

Harrington Brooks has been granted full authorisation by the Financial Conduct Authority (FCA). As part of its new regime, the FCA wanted debt management firms to meet a set of required conditions, including: fair and transparent fees, the provision of suitable advice, fully trained employees, appropriate systems and controls to protect client money, and a…

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Nava and Target Group announce partnership

15th March 2017 Consumer Collections |

Nava Finance has appointed Target Group to service its loan platform. Nava secured approval from the Financial Conduct Authority (FCA) in January and has chosen Target Group to provide all loan servicing support when its platform launches to UK borrowers in early Q2. Ian Larkin, Co-Group CEO at Target Group said: “As a new entrant…

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Home buying decline in January

15th March 2017 Consumer Collections |

The Council of Mortgage Lenders (CML) has released January’s mortgages figures. The latest report revealed that home buyers borrowed £8.4bn in January, down 28% on December and unchanged on January 2016. This came to 45,700 loans, down 28% on December and 1% on January 2016. First-time buyers borrowed £3.6bn for home-owner house purchase, down 29%…

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Capital One announces new head of UK Business

14th March 2017 Consumer Collections |

Capital One Financial Corporation has announced the appointment of Amy Lenander as UK CEO.  Lenander will be responsible for the overall strategic direction and general management of the UK credit card portfolio, replacing Chris Newkirk who has recently been appointed President of International and Small Business Card at Capital One. Since joining Capital One as…

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March 2017: Money Statistics

14th March 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for March 2017: Personal debt in the UK The average total debt per household – including mortgages – was £56,310 in January. The revised figure for December was £56,148. Based on January 2017 trends, the UK’s total interest repayments on personal debt over a 12…

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SSE announce 14.9% price rise

14th March 2017 Consumer Collections |

SSE has announced that it will increase electricity prices by 14.9% at the end of the month. In response to the news Ben Wilson, energy spokesperson at Gocompare.com Energy, said: “We said last week when E.ON increased its energy prices for 2.5m standard variable tariff customers that SSE wouldn’t be far behind. Lo and behold,…

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Growing reliance on debt now tops £240 billion

14th March 2017 Consumer Collections |

UK consumer debt now stands at £240 billion according to new insight from. Almost three quarters (73 per cent) of UK adults admit they currently have some form of unsecured borrowing, such as personal loan, bank overdraft or credit card, with a third (33 per cent) of those admitting they rely on credit to get…

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Bailiff reforms “not working”, say charities

14th March 2017 Consumer Collections |

Changes to the law covering bailiffs in England and Wales introduced in April 20141 are failing to protect people in financial difficulty from unfair treatment, according to a landmark new report, ‘Taking Control’, released today by a coalition of debt advice and other charities. The report finds evidence that bailiffs are: regularly using intimidating behaviour failing…

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FCA needs to avoid “micro managing” lenders

13th March 2017 Consumer Collections |

The CML Director General Paul Smee has addressed the FCA’s management of the mortgage market. In a keynote speech at the Scottish annual lunch Smee said “Regulators need a detailed understanding of the mortgage market, but should avoid micro-managing it. ” The FCA’s mortgage market study has recently resulted in significant levels of data being…

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Universal Credit increases risk of rent arrears and homelessness

13th March 2017 Consumer Collections |

The Chartered Institute of Housing in Scotland (CIH Scotland) has added its voice to growing concerns about the negative social impact and spiralling costs of implementing Universal Credit. CIH Scotland, the professional body for Scotland’s housing sector, has highlighted a number of issues with the implementation of the new single payment as a Scottish Government consultation…

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Stafford Council writes off business tax debts worth more than £138,000

13th March 2017 Consumer Collections |

Stafford Borough Council has written off £138,000 worth of business and tax debts worth more during the 2016/17 financial year. Business debts totalling more than £110,000 have been written off by Stafford Borough Council. A further £27,829 in council tax debts was also written off by the borough council’s cabinet at its Thursday meeting according…

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HSBC appoint new Chair

13th March 2017 Consumer Collections |

HSBC Holdings plc announces the appointment of Mark Tucker as a director and Group Chairman Designate from 1 September 2017. Tucker will take over as non-executive Group Chairman on 1 October. He is currently Group Chief Executive and President of AIA Group Limited (AIA). He joined AIA in July 2010, and led its successful IPO in October…

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