Credit, Collections & Insolvency News
A survey of 2,000 UK consumers found a clear generational divide in financial literacy, with 18-24-year-olds consistently less confident and less informed than older age groups on how credit works according to research by Creditspring. Just 45% of young adults said they understand what ‘APR’ means, compared with 67% of over-55s. Fewer than half (46%)…
Read more
New research from debt management firm Lowell has revealed that on average, it takes families until mid-April (3.8 months) to clear their festive debt. The survey found that 74% of UK families relied on credit cards and Buy-Now-Pay-Later schemes to help cover the cost of Christmas. While some families have the luxury of being able…
Read more
Consumer confidence has fallen to its lowest level since October 2023, according to the GfK consumer confidence index, which dropped four points to minus 25. This decline marks the third consecutive month of falling confidence and the largest drop since April 2025. The deepening concern was driven by perceptions of the UK economy, with a…
Read more
New official figures published by Accountant in Bankruptcy (AiB) show a marked deterioration in both personal and corporate financial distress across Scotland in the first quarter of 2026, with insolvencies rising significantly compared with the same period a year ago. There were 2,003 personal insolvencies, encompassing bankruptcies and protected trust deeds, in the January to…
Read more
While the use of AI in payments management continues to grow, the UK is proving slower to adopt AI solutions than its European peers, with skills gaps and regulatory uncertainty slowing progress according to new research by Intrum. Intrum’s European Payment Report, based on a survey of over 8,000 businesses in 20 markets, is produced…
Read more
Latest monthly statistics from the Insolvency Service have shown that business insolvencies and personal insolvencies rose in Northern Ireland in March 2026. The data showed that there were 35 company insolvencies registered in Northern Ireland, 21% higher than in March 2025. The insolvencies comprised of 25 compulsory liquidations, nine CVLs and one CVA. There were…
Read more
Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvencies increased by 3% when compared to February 2026 and 30% higher than in March 2025, totalling 12,252 personal insolvencies The insolvencies consisted of 654 bankruptcies, 4,523 debt relief orders (DROs) and 7,075 individual voluntary arrangements (IVAs). T The 7,075 IVAs registered…
Read more
The Credit Services Association (CSA) has set out ten challenges for how public sector recoveries and collections could evolve, to better support people in financial difficulty and improve outcomes for taxpayers. The new paper, published by the CSA, is titled ‘Ten key discussions in the debate around modernising public sector collections.’ The trade body for…
Read more
British households reduced non-essential spending last month due to rising fuel prices and uncertainty from the Iran war. According to Barclays’ consumer spending report, fuel spending rose 1.6% year-on-year, pushing essential spending up by 0.5%. However, non-essential spending growth slowed to 1.1%, with travel spending down 3.3% due to flight disruptions. Consumer card spending increased…
Read more
Rising energy prices caused by the war in the Middle East will cause a drop in living standards for households, according to new analysis by the Resolution Foundation Despite some lower-income households receiving a long-overdue real-terms increase in their benefits, we now estimate – based on market-forecasts for the rise in energy prices consistent with…
Read more
Neither the Covid-19 pandemic nor the cost-of-living crisis produced significant deterioration in average collections on established paying portfolios, according to analysis by credit management firm Intrum. Using advanced econometric techniques, Intrum examined the performance of proprietary portfolios of defaulted debt between 2016 and 2025. The analysis examined the influence of macroeconomic variables (such as real…
Read more
Credit Connect has announced the shortlist of companies and partnerships for this year’s third annual Credit & Collections Industry Awards. The finalists for this year’s awards consist of 108 entrants (whittled down from nearly 115 entries) from nearly 80 companies within the shortlist. There are over 20 partnership entries in the running to win across…
Read more
New Barclays research shows that a long‑standing reluctance to talk about money continues to affect how confidently adults manage their household finances. While many avoid financial conversations – often reflecting attitudes shaped in childhood – there is growing recognition that being more open can make a real difference. With six in ten adults (59 per…
Read more