Debt advice industry needs to embrace technology to achieve best customer outcome

20th December 2017 Consumer Collections |

The debt advice industry will have to look beyond funding barriers and embrace new technology to get the best outcomes for clients in debt according to a survey of delegates carried out before the Money Advice Liaison Group (MALG) Conference at the end of November. The survey showed that while almost half of the respondents feel…

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Express Gifts and Welcom announce lending platform partnership

12th December 2017 Consumer Collections |

Consumer credit provider Express Gifts has agreed a consumer credit agreement partnership with Welcom Digital’s Financier Lending Platform. Express Gifts offers existing and potential new customers access to affordable credit subject to a rigorous underwriting process that assesses the creditworthiness, indebtedness and affordability of each applicant. Critically completed prior to peak-season trading, the data migration phase was the…

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Credit & Collections Technology Awards 2017 Winners revealed

7th December 2017 Consumer Collections |

The winners of the inaugural 2017 Credit & Collections Technology Awards have been revealed. There were sixteen winners (three of which were partnership wins) from the sixteen Awards categories which are covered by four main headings of Credit, Collections, Credit & Collections services and Innovation. The Credit & Collections Technology Awards were launched in the Summer and…

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Jaywing launches new AI risk technology product

6th December 2017 Consumer Collections |

Risk and data science specialist Jaywing, has launched Archetype, a new risk technology product that uses Artificial Intelligence (AI), machine learning and deep neural nets to help lenders generate transparent statistical models and predict almost any outcome on almost any data set. Archetype uses true AI to generate more powerful models, significantly reducing the time…

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Broker market needs better technology

27th November 2017 Consumer Collections |

“Finance brokerages need better technology to maximise the opportunity afforded by an accelerating bank branch closure programme,” according to Allen Jones, MD at financial technology experts Copernicus. Banks in the UK are set to close a record 762 branches this year, according to a recent Reuters report. It is the latest statistic in what has been…

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Paragon see new lending growth increase to £1.9 billion

24th November 2017 Consumer Collections |

Paragon Banking Group has reported underlying profits of £145 million as it unveiled its full-year results for the period ended 30 September 2017. Total lending grew by 29% to £1.9 billion and included a 21% increase in buy-to-let mortgage lending, with buy-to-let completions reaching £1.4 billion for the year. This strong growth highlights Paragon’s favourable…

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Credit & Collections Technology Awards shortlist revealed

22nd November 2017 Consumer Collections |

The shortlist for Credit Connect’s inaugural Credit & Collections Technology Awards 2017 has been announced, with over 50 companies in the running to win the first-ever awards. Credit Connect’s panel of 10 judges has now compiled the shortlist for the sixteen categories. The Technology focused-Awards scheme seeks to champion innovation and best customer outcome solutions. The shortlist highlights…

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Blockchain could replace banks and lawyers

20th November 2017 Technology and Open Banking |

Blockchains that transact with one another could replace central authorities such as banks, clearing-houses and lawyers, according to a new ICAEW’s report.  Smart contracts that use blockchains could lead to widespread disruption of financial systems, according to the accountancy and finance body. With the ability to directly interact, the technology could save firms the cost…

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Webio selected for place on Google tech programme

16th November 2017 Consumer Collections |

Technology specialist Webio has been signed up to take part in specialist google programme. Webio will take part in the Blackbox Connect 20 programme which runs from November 28th to December 8th, and brings founders from top accelerators around the world to take part in a two-week, fully immersive program where they live and work in…

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Fraud professionals turn to machine learning

15th November 2017 Consumer Collections |

New research by Callcredit Information Group found that the number of fraud professionals planning to use machine learning to tackle fraud in the next three years has doubled from 11% last year (2016) to 22% in 2017. In comparison, the number planning to deploy document verification to validate customers’ identity reduced by over 75% in…

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Callcredit and ShieldPay agree money transfer partnership

1st November 2017 Consumer Collections |

Callcredit Information Group and payments service firm ShieldPay have agreed a partnership to provide secure online payments to its Shieldpay’scustomers. ShieldPay´s patent pending technology protects both buyer and seller in any payment by verifying both individuals. Using Callcredit’s ID and bank verification solutions ShieldPay can verify both party’s identity and bank account reducing the chances of…

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FEATURE: A customer-centric approach to collections

13th October 2017 Consumer Collections |

How cloud technology can improve collections performance In today’s world, few consumers are immune to the risk of personal debt. The uncertain nature of the global economy is creating a new breed of debtor, in the form of a consumer who has temporarily fallen on hard times, after living their whole lives as reliable bill-payers.…

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Welcom and Buddy Loans agree Partnership

13th October 2017 Consumer Collections |

Welcom and guarantor loans provider Buddy Loans has announced a partnership with Buddy to use Welcom’s Financier platform. Buddy Loans has recently secured institutional investment to allow it to increase its lending and has also received full FCA authorisation. Launched in 2013, Buddy Loans specialises in loans which give credit to consumers who have been refused loans…

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