Fifth of ‘second-steppers’ home buyers receive financial help from friends or family

Barclays’ latest Property Insights report reveals that the influence of the ‘Bank of Mum and Dad’ now extends well beyond first-time buyers, playing a pivotal role for ‘second steppers’. For renters, deposits remain a challenge, but they are less deterred by the cost of mortgages. Meanwhile, consumer confidence showed modest signs of recovery following the…

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FCA opens investigation into claims management company

5th January 2026 Consumer Lending | #featured

The Financial Conduct Authority (FCA) has opened an enforcement investigation into The Claims Protection Agency Limited (TCPA) following concerns about its advertising and sales tactics in relation to potential motor finance claims. The FCA is investigating what customers were told about the amount of redress they might obtain, whether they were told they could make…

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Thousands tackle their finances on Christmas Day

New data from Hargreaves Lansdown has found thousands tackle their finances on Christmas Day, with the company finding that more than 100,000 of their clients logged into the financial planning app on Christmas Day last year. The busiest time was 8am – an hour earlier than previous Christmases. Last year, Christmas Eve saw almost three…

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FCA to allow banks to set contactless limits

22nd December 2025 Consumer Lending | #payments

The Financial Conduct Authority (FCA) will allow banks to set their own contactless payment limits from 19th March 2026. Currently, the limit stands at £100, raised from £45 five years ago. The FCA aims to enhance fraud prevention by permitting only banks with strong fraud controls to adjust these limits.  People could find it easier…

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Bank of England cuts rates to 3.75% – industry reaction

19th December 2025 Consumer Lending | #interest rates

Bank of England has cut interest rates by a quarter point to 3.75% in response to a weakening labour market and slowing inflation. The Monetary Policy Committee (MPC) voted 5-4 in favour of the cut, marking the first reduction since August. Paul Broadhead, Head of Mortgage and Housing Policy at the Building Societies Association, said…

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FCA ramps up insurance standards in response to super complaint

The Financial Conduct Authority (FCA) is enhancing its efforts to improve standards in the home and travel insurance markets following a super-complaint from Which? The FCA plans to review claims handling and customer service over the next year. It aims to boost consumer understanding of insurance products and ensure firms provide accurate information at the…

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Monzo to acquire Habito

17th December 2025 Consumer Lending | #acquisition

Digital bank Monzo has announced that it will acquire digital mortgage broker Habito. Founded in 2016 Habito employs approximately 100 people. The deal comes as Monzo looks to branch out beyond its core digital banking products, becoming the first UK bank to offer end-to-end mortgage broking within its app. Kunal Malani, Chief Banking Officer at…

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Intermediaries fear that Government policy is the biggest risk to mortgage market

16th December 2025 Consumer Lending | #mortgage regulation

Intermediaries think government policy is the number one risk to the mortgage market, according to research from Black & White Bridging. Black & White Bridging polled one hundred intermediaries active in the bridging sector and asked them to rank risks to the mortgage market, risks that included Bank of England base rate decisions, consumer affordability,…

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Mortgage lending forecasted to increase 4% in 2026

16th December 2025 Consumer Lending | #mortgage lending

UK Finance has forecasted that overall gross lending is set to rise by 4% to £300 billion in 2026. In its Mortgage Market Forecast for 2026, data shows lending for house purchases grew by 22% this year to £176 billion, with a notable spike in activity in advance of the stamp duty increase in April.…

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Nationwide fined £44m over failings in financial crime controls

15th December 2025 Company News | #FCA fine

Nationwide Building Society has been fined £44 million by the Financial Conduct Authority (FCA) for failing to manage financial crime risks from October 2016 to July 2021. The FCA found that Nationwide lacked adequate anti-financial crime systems, allowing customers to misuse personal accounts for business activities. This oversight led to missed opportunities in detecting £27.3m…

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FCA announces mortgage affordability rules changes

15th December 2025 Consumer Lending | #mortgages

The Financial Conduct Authority (FCA) has announced new plans to reform the mortgage market to widen access to affordable mortgages for consumers.   The four areas of focus include simplifying mortgage rules for first-time buyers and underserved consumers; reviewing retirement interest-only requirements to make them more accessible; improving innovation and disclosure rules and working with…

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Consumer finance new business grew by 6% in October 2025

12th December 2025 Consumer Lending | #consumer credit

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in October 2025 by 6% compared with the same month in 2024.  In the ten months to October 2025, new business in this market was 5% higher than in the same period in 2024. The credit card and…

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Consumer car finance new business increase by 3%

12th December 2025 Consumer Lending | #car finance

New figures released by the Finance & Leasing Association (FLA) show that consumer car finance new business volumes grew in October 2025 by 3% compared with the same month in 2024. The corresponding value of new business was 8% higher over the same period. In the ten months to October 2025, new business volumes grew…

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