Regulators issue joint warning to firms representing motor finance commission claims

The Financial Conduct Authority (FCA) and the Solicitors Regulation Authority (SRA) have warned claims management companies (CMCs) and law firms over excessive fees in motor finance commission claims. The regulators emphasised that firms must ensure consumers do not have multiple representatives and must charge reasonable termination fees.The FCA has also written to lenders setting out…

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Four in ten landlords plan to refinance in 2026

5th February 2026 Consumer Lending | #landlords

Almost four in ten landlords plan to refinance buy-to-let property during the next 12 months, Paragon Bank research has revealed. The research, which covers Q4 2025, found that 39% intend to refinance throughout 2026, a figure that unsurprisingly increases in line with portfolio size. Over half (53%) of those with four or more buy-to-let mortgages…

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Bank of England launches Scale-Up Unit

4th February 2026 Consumer Lending | #bank of england

The Bank of England has announced the launch of its new Scale-Up Unit to support UK fintech firms, with OakNorth, Allica Bank, Clearbank, Zopa, Monument Bank, and Nottingham Building Society among the first cohort to be overseen by the regulatory initiative. This initiative, a collaboration between the Financial Conduct Authority and the Prudential Regulation Authority…

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Credit card spending rose by 2.6% between October and November

2nd February 2026 Consumer Lending | #credit card spend

Analysis of credit card data for November 2025 by global analytics software leader FICO has found that spending, balances and payments followed seasonal trends in the run-up to Christmas. However, while spending rose as expected during November, it was lower year-on-year, signalling continued pressure on household finances. Average balances resumed an upward trajectory as payment…

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Mortgage approvals dropped in December

Latest data from the Bank of England data has shown that net mortgage approvals for house purchase fell by 3,100 to 61,000 in December 2025. By contrast, approvals for remortgaging rose by 1,600 to 38,400 in December. Net borrowing of mortgage debt by individuals remained unchanged when compared to November at £4.6 billion in December. The…

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Mortgage flexibility starts to reduce barriers for first-time buyers

The Building Societies Association’s (BSA) latest Property Tracker survey, conducted in January 2026, shows that the barriers preventing would-be homebuyers from achieving their aspiration remain financial – raising a deposit (64%), affording monthly mortgage repayments (50%) and access to a large enough mortgage (45%) – rather than attitudinal. With the main obstacles tightly clustered around…

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FCA review to consider how AI impacts financial services

28th January 2026 Consumer Lending | #AI#FCA

The Financial Conduct Authority (FCA) has initiated a review into the impact of artificial intelligence (AI) on retail financial services. Sheldon Mills, an outgoing FCA executive, will explore how AI could reshape markets and consumer behaviour. While AI may enhance financial management, Mills warned of potential risks, including biased decision-making and increased fraud. AI is…

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Equity Release sector grew by 11% in 2025

27th January 2026 Consumer Lending | #equity release

Latest data from the Equity Release Council has found that the equity release market grew 11% in 2025, with total annual lending increasing from £2.3 billion in 2024 to £2.57 billion in 2025. More than a quarter of advisers responding to the Council’s latest survey (26 per cent) say customers are now using equity release…

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Ten years since consumer confidence was last in positive territory

Consumer confidence has been in negative territory for the past ten years, according to a survey produced by GfK. The Consumer Confidence Index was up one point to -16 in January. Three measures were up, and two were down, compared to last month’s announcement. The figures showed a slight increase in sentiment amongst consumers. People…

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Affordability gap locks out 1.5m potential homeowners

23rd January 2026 Consumer Lending | #home ownership

The gap between what aspiring homeowners can realistically afford and the actual cost of purchasing a home has widened significantly in recent years, according to the latest research by the Home Builders Federation (HBF). As a result, despite strong demand for housing, millions are unable to turn that demand into a purchase, with young people…

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16m impacted by adverse credit

Research by Pepper Money has found that more than 16 million people have now experienced adverse credit, showing that rising living costs and financial pressures are driving a sharp increase in credit struggles across the UK, the highest figure since the study began nine years ago. The data showed that adverse credit is now increasingly common…

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Eight lenders sign up to UK Finance’s Financial Abuse code

UK Finance has today announced that another eight institutions have become signatories to its refreshed Financial Abuse Code. This expansion means almost 90 per cent of the UK’s mortgage market will now be covered, reinforcing the industry’s commitment to supporting customers experiencing domestic abuse, including economic abuse. The announcement marks a significant milestone, bringing the total number of firms signing the Code to 33, covering 49 brands, supporting the Government’s ambition to halve…

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Buy-to-let lending rises by 22.7%

Latest data from UK Finance has found that buy-to-let (BTL) lending rose by 22.7% in  Quarter 3 (Q3) 2025. The research showed that there were 59,467 new buy-to-let (BTL) loans advanced in the UK worth £10.9 billion in the third quarter of 2025. This was up quite significantly compared with the same quarter in the…

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