Report finds student loan promotion amounted to mis-selling

A new report by the Treasury Committee has found that students were not told clearly enough that loan terms could change retrospectively, and called for a U-turn on the decision to freeze the income threshold at which some graduates start repaying their loans. The report also says that the Government has a moral obligation to…

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Banks told to improve access to suitable basic accounts

New research by the Financial Conduct Authority (FCA)  has found that banks have been pushing homeless people or those in financial hardship towards unsuitable online applications and away from basic bank accounts. These accounts are free, do not include an overdraft facility, and provide essential banking for those unable to open a mainstream account. Now,…

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FCA forced to suspend elements of £9bn motor finance scheme

The Financial Conduct Authority (FCA) has been forced to suspend parts of its £9.1 billion car finance compensation scheme, delaying payouts for millions of motorists. The scheme aimed to compensate drivers overcharged for loans due to commission payments between lenders and car dealers from 2007 to 2024. A hearing is set for December or February,…

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Payment fraud falls by £73m following PSR reimbursement scheme

Fewer victims, more money returned and firms stepping up to tackle and prevent fraud. These are some of the findings from Frontier Economics’ independent review, which confirms that the Authorised Push Payment (APP) reimbursement policy is having a positive impact, with in-scope losses falling significantly since its introduction. Frontier found that APP fraud losses have…

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Mortgage approvals hit new low

Latest data from the Bank of England has shown that mortgage approvals fell sharply in May 2026, reaching their lowest level in two and a half years. The data also showed a  14.9% decline, with approvals dropping to 56,205 from 66,034 in April. Net borrowing of consumer credit by individuals remained largely unchanged when compared…

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New lending to households and businesses hits £69bn

UK households and businesses received £69 billion of new finance from Finance & Leasing Association (FLA) members in the first five months of 2026, up 4% on the same period last year, according to new figures published today. The new figures are being released at the same time of the FLA’s first Impact Report. The…

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Gen Z have higher incomes and are staying longer at the ‘Hotel of Mum and Dad’

29th June 2026 Consumer Lending |

Young people born from the mid-1990s onwards are enjoying higher living standards than their millennial predecessors so far in their careers, in part by becoming the stay-at-home generation, according to new Resolution Foundation research. The report finds that Gen Z has become the stay-at-home generation, with almost two-thirds (63 per cent) of young adults aged…

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Banks and UK Finance working on a voluntary digital verification service

26th June 2026 Consumer Lending |

UK Finance announces it is supporting Barclays, HSBC, Lloyds Banking Group, Nationwide Building Society, NatWest Group and Santander in developing a financial services-led digital verification service. Many online processes still require customers to repeatedly verify their identity, often by sharing multiple physical documents or pieces of information to confirm a single detail, such as their…

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Mortgage rate rises could cost homeowners £268k in retirement savings

Following last week’s Bank of England decision to hold interest rates at 3.75%, many homeowners may be breathing a sigh of relief. But after a year of stubborn inflation and global instability keeping borrowing costs higher for longer, those nearing the end of cheaper fixed-rate deals are still facing a sharp jump in monthly outgoings…

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FLA welcomes FCA review on CMC market

25th June 2026 Consumer Lending | #CMCs

The Finance & Leasing Association (FLA) has welcomed the Financial Conduct Authority’s (FCA) market study into claims management services, while encouraging the regulator to take early action in areas where evidence of consumer and market harm is already well understood. The FLA said the review represents an important opportunity to improve outcomes for consumers and…

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Pay packets of Gen Z outstrip their millennial predecessors

23rd June 2026 Consumer Lending | #pay

Latest Resolution Foundation analysis has shown that today’s 24-year-olds earn more than any previous cohort since the 1950s. The data shows that their average weekly pay is 12% higher than peers born in the late 1980s. That is positive for many young workers, despite concerns about student debt and job opportunities.  There has been widespread…

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Interest only mortgages fall by 17.7%

19th June 2026 Consumer Lending | #mortgages

The number of pure interest-only homeowner mortgages outstanding fell by 17.7% in 2025 to 445,000, according to latest figures from UK Finance. In addition, there were 156,000 partial interest-only (part and part) homeowner mortgages outstanding at the end of 2025, 10.3 per cent fewer than in 2024. The total interest-only mortgage stock (including part and…

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Car finance new business volumes grew by 3% in April

18th June 2026 Consumer Lending | #car finance

New figures released by the Finance & Leasing Association (FLA) show that consumer car finance new business volumes grew by 3% in April 2026 compared with the same month in 2025. The corresponding value of new business was 9% higher over the same period. In the first four months of 2026, new business volumes grew…

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