Industry announces commitment to protect access to cash

21st December 2022 Consumer Lending | #access to cash

A new non-profit company has been launched to protect cash in the UK communities. The company named Cash Access UK is made up of nine of the largest high street banks. The incorporation of the company, which has been supported by UK Finance from the beginning, is a major milestone in delivering the industry’s commitment…

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Shoppers warned of loan fee scams as fraudsters pile on the pressure at Christmas

14th December 2022 Consumer Lending | #fraud

The Financial Conduct Authority (FCA) is warning festive shoppers of the risk of loan fee scams as fraudsters pile on the pressure at Christmas The FCA says that loan fee fraud this Christmas, with cases already up by a fifth on last year The research shows with the rising cost of living impacting consumers’ finances,…

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PSR outlines APP scam technical processes

9th December 2022 Consumer Lending | #fraud app scam

The Payment Systems Regulator (PSR) has outlined the technical process that banks and building societies will have to follow as part of its new reporting requirement for authorised push payment (APP) scams. APP scams are a major problem in the UK. In the first half of this year, there were over 95,000 incidents of APP scams, with…

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Barclays fined £8.4m after shops lose out on card fees

2nd December 2022 Consumer Lending | #payment fine

Barclays has been fined £8.4m by the Payments Systems Regulator (PSR), with the bank failing to be transparent with retailers about the fees they were charged to use its card services. The PSR has taken action as it found that the bank did not provide retailers with transaction information required under the IFR. This meant retailers…

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Black Friday purchases up 10% on last year

29th November 2022 Consumer Lending |

Latest figures from Nationwide show Black Friday purchases were up 10 per cebr compared with last year as Britons made the most of lower prices amid the cost of living crisis. The rate of spending has risen more than a third since pre-pandemic times, data show. Over the course of Black Friday Nationwide Building Society…

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Consumer spending rises 3.5% as cut backs continues

9th November 2022 Consumer Lending | #spending

Consumer spending rose 3.5% in October but the hospitality and leisure industries continue to struggle as Britons cut back ahead of Christmas, according to latest data from Barclaycard. As petrol and diesel prices started to creep up again, fuel spend rose 17.7 per cent year-on-year, 6.6 percentage points higher than last month’s uplift (11.1 per…

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Contactless mobile payments predicted to surpass 1bn in 2024

8th November 2022 Consumer Lending | #payments

A new study from Juniper Research has found that the total number of unique contactless mobile payment users will reach 1 billion globally by 2024; rising from 782 million in 2022, representing a growth of 60%. The report identified increased investment in contactless acceptance infrastructure, especially across emerging regions, as key to driving growth, through which over…

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FCA to probe big tech’s move into payments

25th October 2022 Consumer Lending | #payments

The Financial Conduct Authority (FCA) has launched a review into big tech’s move into payments, deposit taking, consumer credit and insurance. While the FCA acknowledged that the involvement companies such as Alphabet, Amazon, Apple and Meta could bring innovation and benefits to consumers by increased efficiency and delivering healthy competition, it said they could pose…

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Credit card transactions increase by 9.8% in July

19th October 2022 Consumer Lending | #card spending

UK Finance has shared its latest credit and debit card data which has highlighted an increase in credit card usage in July when compared to 2021. The data showed that there were 343.8 million credit card transactions in July, 9.8 per cent more than in July 2021. The total spend of £18.8 billion was 17.1…

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PSR confirms plans for new anti-fraud measures

12th October 2022 Consumer Lending | #payment fraud

The Payment Systems Regulator (PSR) has confirmed plans to force banks to introduce new anti-fraud measures. The PSR said around 400 more firms would be required to use the name-checking service, called confirmation of payee (CoP) which helps to make sure payments are not sent to the wrong account by mistake, or to accounts run…

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Banks and Building Societies announce protection plan to tackle APP scams

7th September 2022 Consumer Lending | #fraud

Signatories to the CRM Code, governed by the Lending Standard Board (LSB), have announced that they had made strides forward in their effort to stamp out transactions resulting in Authorised Push Payment (APP) scams, though areas of inconsistent application persist, according to the latest review. The “2022 review of adherence to Contingent Reimbursement Model (CRM)…

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Nine in ten payments now contactless

New figures from Lloyds Bank have shown a surge in the use of contactless debit card payments, with this method used in 87% of transactions in 2022 compared to 65% in June 2019. The rise in contactless payments as a preferred method has been driven by restaurant and health and beauty purchases, which both see…

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Half of consumers reduce spending

29th July 2022 Consumer Lending | #spending

Half of consumers have cut back spending to cope with the cost of living crisis, although financial resilience appears robust, according to figures revealed in TransUnion’s latest Consumer Pulse study. Over 50% of consumers surveyed indicated they’d reduced their expenditure in the last three months and intend to decrease it further as the year progresses. Whilst all spend…

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