PSR proposes Authorised Push Payment scams reporting

10th February 2023 Consumer Lending | #payment fraud

The Payment Systems Regulator (PSR) has published its latest consultation on guidance to support payment service providers (PSPs – like banks and building societies) with providing correct data when they report their Authorised Push Payment (APP) scams data to the regulator. The PSR wants to see better protections for everyone from APP scams and last…

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Banks’ online security flaws highlights fraud risk

7th February 2023 Consumer Lending | #bank fraud

A study by the consumer group Which? has found that banks are putting customers at risk of fraud by sending security codes via text. In an investigation into 13 current account providers, The consumer champion’s tests found several banks were missing basic online and app protections. The research comes after 29,102 cases of remote banking…

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Proposals to reimburse victims of fraud are fundamentally flawed

6th February 2023 Consumer Lending | #payment fraud

A report from the House of Commons Treasury select committee has criticised the Payment Systems Regulator (PSR) for planning to hand off responsibility for recompensing individuals targeted by scams to payments operator Pay.UK.  The select committees says fraud is the most common crime in England and Wales, and one of the most reported in Scotland.…

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Payment Systems Regulator appoints Chair

2nd February 2023 Appointments | #payments regulator

The Payment Systems Regulator (PSR) has confirmed the appointment of Aidene Walsh as its new Chair for a three-year term, effective immediately. Walsh has been Interim Chair of the PSR since April 2022. The PSR Chair is appointed by the Financial Conduct Authority (FCA) with approval from the Treasury.  This is the first time the…

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Card spending increased by 10.6% in 2022

6th January 2023 Consumer Lending | #card spending

Consumer card spending grew by 10.6% in 2022, according to data from Barclaycard, with the amount spent on debit and credit cards climbing year-on-year as people returned to shopping in-store, eating and drinking out, and booking holidays. Spending on essential items grew by 6.3% – thanks to a 28.3% rise in fuel outlay that was…

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Two-thirds of consumers are planning to cut spending in 2023

4th January 2023 Consumer Lending | #spending

Two-thirds of consumers are planning to cut their discretionary spending in 2023, according to KPMG, with a poll showing that just 4% will be able to increase their non-essential spending levels in the coming year. The survey shows that one in ten respondents have no savings, while 43% of those who do have savings are…

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Industry announces commitment to protect access to cash

21st December 2022 Consumer Lending | #access to cash

A new non-profit company has been launched to protect cash in the UK communities. The company named Cash Access UK is made up of nine of the largest high street banks. The incorporation of the company, which has been supported by UK Finance from the beginning, is a major milestone in delivering the industry’s commitment…

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Shoppers warned of loan fee scams as fraudsters pile on the pressure at Christmas

14th December 2022 Consumer Lending | #fraud

The Financial Conduct Authority (FCA) is warning festive shoppers of the risk of loan fee scams as fraudsters pile on the pressure at Christmas The FCA says that loan fee fraud this Christmas, with cases already up by a fifth on last year The research shows with the rising cost of living impacting consumers’ finances,…

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PSR outlines APP scam technical processes

9th December 2022 Consumer Lending | #fraud app scam

The Payment Systems Regulator (PSR) has outlined the technical process that banks and building societies will have to follow as part of its new reporting requirement for authorised push payment (APP) scams. APP scams are a major problem in the UK. In the first half of this year, there were over 95,000 incidents of APP scams, with…

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Barclays fined £8.4m after shops lose out on card fees

2nd December 2022 Consumer Lending | #payment fine

Barclays has been fined £8.4m by the Payments Systems Regulator (PSR), with the bank failing to be transparent with retailers about the fees they were charged to use its card services. The PSR has taken action as it found that the bank did not provide retailers with transaction information required under the IFR. This meant retailers…

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Black Friday purchases up 10% on last year

29th November 2022 Consumer Lending |

Latest figures from Nationwide show Black Friday purchases were up 10 per cebr compared with last year as Britons made the most of lower prices amid the cost of living crisis. The rate of spending has risen more than a third since pre-pandemic times, data show. Over the course of Black Friday Nationwide Building Society…

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Consumer spending rises 3.5% as cut backs continues

9th November 2022 Consumer Lending | #spending

Consumer spending rose 3.5% in October but the hospitality and leisure industries continue to struggle as Britons cut back ahead of Christmas, according to latest data from Barclaycard. As petrol and diesel prices started to creep up again, fuel spend rose 17.7 per cent year-on-year, 6.6 percentage points higher than last month’s uplift (11.1 per…

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Contactless mobile payments predicted to surpass 1bn in 2024

8th November 2022 Consumer Lending | #payments

A new study from Juniper Research has found that the total number of unique contactless mobile payment users will reach 1 billion globally by 2024; rising from 782 million in 2022, representing a growth of 60%. The report identified increased investment in contactless acceptance infrastructure, especially across emerging regions, as key to driving growth, through which over…

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