Credit, Collections & Insolvency News
New consumer survey and spending data from the Vanquis Financial Wellbeing Index has revealed that one in three workers earning under £40,000 are creating additional income streams to make ends meet. At the same time, households continue saving less than £3 in every £100 earned. Despite widespread efforts to manage money carefully, many households simply…
Read more
The latest data from the ONS on households’ costs highlights the higher rate of inflation that renters are experiencing compared to homeowners. Mortgagors and outright owner occupiers each had the lowest annual inflation rate of all tenure types, of 3.6% in the year to March 2026 with mortgagors experiencing a slight decrease from 3.7%; both…
Read more
More than half of UK businesses plan to increase investment in AI over the next year, according to a Barclays survey of 900,000 firms. The report found that 68% of companies plan to invest in cybersecurity, while 54% expect overall investment to grow. Six in ten firms are already using AI agents to improve productivity…
Read more
Energy regulator Ofgem has announced a 13% increase in the energy price cap for the period covering 1st July to 30th September 2026. The price cap refers to the default tariff applied when a customer has not signed for a fixed-rate tariff. It sets a maximum rate per unit and a standing charge that can…
Read more
One in five (20%) UK consumers say bank branch closures are making it harder to access the financial services they need according to research from CRIF. The findings come as the government launches an independent Access to Banking Review to examine the real-world impact of branch closures and consider whether further intervention is needed to…
Read more
The percentage of UK small businesses citing barriers holding their business back from growing has hit a six-year peak (84%), with the impact of overseas conflict on energy and fuel prices in the UK now a serious concern for one in three enterprises (32%), according to new findings from Novuna Business Finance. The data show…
Read more
New data from the British Retail Consortium (BRC) has shown that furniture and health and beauty products are among the items that have risen most in recent weeks, driving an increase in shop prices of 1.2% year on year in May, with the rate slightly above the three-month average of 1.1%. High oil prices and…
Read more
Afin Bank has announced that Rob Lankey has been promoted to Chief Commercial Officer. Lankey initially joined Afin as Director of Credit during its launch phase last year. He then took on the role of National Sales Director at the start of this year, taking on responsibility for the sales team as it expanded with…
Read more
Refund fraud could be costing UK online retailers up to £5.76 billion a year, according to new research from the University of Portsmouth, funded by fraud prevention service, Cifas. The research found fraudsters have been using these channels to openly share techniques, target retailers, and sell fraudulent refunds as a paid service. Some ‘refund‑as‑a‑service’ vendors…
Read more
Small businesses in sectors including legal, healthcare, and IT could be among the biggest winners from the government’s new crackdown on late payments, according to new research from Hiscox. The Small Business Protections Bill, introduced to Parliament last week and now progressing through the House of Lords, will introduce sweeping new rules aimed at tackling…
Read more
The winners of the 2026 Credit & Collection Industry Awards have been announced following a live in-person event yesterday (Thursday 21st May) at Eastwood Hall, Nottingham. There were 19 winners (three of which were partnership wins) from the awards categories, which were presented by awards compere Eshaan Akbar. The Credit & Collections Industry Awards were…
Read more
Consumer confidence increased this month, defying expectations, with the GfK index rising to minus 23, despite economic concerns affecting lower-income households’ purchasing intentions. Four measures were up and one was down, compared to last month’s announcement. Neil Bellamy, Consumer Insights Director at GfK, an NIQ Company, said “Consumers appear to be in a more generous mood…
Read more
Research conducted by Updraft has revealed that Brits are expected to accumulate an average of £1,641 in credit card debt over the summer months, with many falling into the trap of overspending, missing grace periods and accruing interest. In fact, for some, summer 2025 spending may not even be paid off yet. Updraft surveyed 2,002…
Read more