Business confidence at 17-month low

Business confidence fell 12 points to 41% in September, the lowest level since April 2025, according to the Lloyds Business Barometer. This decline follows August’s reading of 53%, the second highest recorded this year, and buoyant results since May. While confidence remained well above the survey’s long-term average of 30%, it was six points below…

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Insolvency Service launches five year strategy

30th September 2026 Business | #insolvency service

The Insolvency Service says it can drive even greater impact by helping people and businesses spot problems and find the right support earlier, and resolve them faster, before their situation escalates. The agency’s new five-year strategy outlines a marked change in how it will work in future, making sure it spots risk sooner, guides people…

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Consumer credit increased to £2.5bn in August

Consumer credit borrowing grew to £2.5 billion in August, up from £2.1 billion in July and above the previous 6-month average of £1.9 billion. Within this, credit card borrowing was £1.2 billion in August (up from £0.9 billion in July) and borrowing through other forms of consumer credit (such as car dealership finance and personal…

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Price of diesel reaches all-time high

Diesel prices have reached a record 199.18p per litre, adding further cost pressure for businesses that depend on vehicles, deliveries, and logistics. The UK imports around 55% of its diesel, with roughly a third of those imports coming from the USA, while restrictions on US diesel exports create another potential supply risk. The market briefing…

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CSA publishes new guidance tackling misinformation

30th September 2026 Consumer Collections | #debt collection

The Credit Services Association (CSA), the trade body representing the UK debt purchasing and debt collection industry, has published new guidance to address widespread and harmful misinformation about Deeds of Assignment (DOA) and Data Subject Access Requests (DSARs). The guidance follows discussions with the Information Commissioner’s Office (ICO). The new guidance is available on the…

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Arum announces new Chief Executive appointment

29th September 2026 Appointments |

Collections and recoveries technology, AI and data specialist Arum has announced Jamie Waller as Chief Executive Officer and Executive Chair. Waller brings more than three decades of experience founding, building and scaling businesses across the collections and recoveries industry globally, having previously founded the collections business CDER Group and FinTech organisation Hito. Under Waller, Arum…

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Call for debt relief refunds to be claimed before the end of the year

The Insolvency Service is encouraging anyone who paid for a debt relief order (DRO) but did not submit their application to make contact for a refund. Thousands of people can claim money back after the £90 DRO application fee was scrapped The Insolvency Service has written to everyone affected, but some customer contact details may…

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Cost for new drivers is £131 cheaper than in 2024

29th September 2026 Consumer Lending | #new drivers

A new report from Go.Compare Car Insurance has found that the cost of getting on the road in 2026, including the cost of a first car, has fallen slightly (1%), from £7,040 in 2025 to £6,969. In 2024, the report revealed that the cost of getting on the road had hit an all-time high of £7,100.…

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Growth outlook remains negative for the rest of 2026

Firms across the private sector expect activity to fall in the three months to December (weighted balance of -14%), according to the CBI’s latest Growth Indicator. The latest results extend a period of negative predictions for growth that has persisted since late 2024. Declining volumes in distribution (-34%), business & professional (-10%) and consumer services…

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Young adults still value prefer face-to-face finance advice

29th September 2026 Consumer Collections | #financial advice

Research from Newcastle Building Society reveals that while young people increasingly use AI for financial advice, they still prioritise face-to-face interactions with trusted advisors. Exclus­ive find­ings for the Express’s Save Our High Street Banks cru­sade, strengthen demands for high street branches to remain open, as it con­firms huge demand across all age groups for per­sonal…

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Consumer confidence hits two-year high

28th September 2026 Consumer Lending | #consumer confidence

Consumer confidence unexpectedly hit a more than two-year high in September, as households grew more optimistic about their personal finances, according to the GfK’s consumer confidence barometer. Confidence in the UK has improved for the third consecutive month, reaching minus 13 in September, up one point from last month and marking its highest level since…

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Half of ‘Mumlords and Dadlords’ give rent back to help children buy their first home

28th September 2026 Consumer Collections | #house rents

Britain’s ‘Mumlords and Dadlords’ are helping their adult children onto the housing ladder, with more than half of parents who charge rent using the money to help their offspring buy their first home, according to new research from Nationwide. The findings highlight the increasingly important role families, and the family home, are playing in helping…

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One in five tricked into sharing personal information with scammers

28th September 2026 Consumer Lending | #fraud

One in five people (15%) have provided personal information to someone before realising they were not genuine, according to new research from Nationwide. Among them is actress and broadcaster Lisa Riley MBE, who was tricked into providing personal information through a convincing scam that appeared completely legitimate. The research also found consumers are exposed to…

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