Mortgage repossessions rise sharply as arrears fall

Latest data from UK Finance has shown that home repossessions rose sharply in Quarter 3 (Q3) 2025, but mortgage arrears fell. The analaysis showed that there were 1,390 homeowner repossessions, up 51% annually, and 900 buy-to-let repossessions, with this up 29%. Despite this, levels remain close to pre-pandemic norms and well below long-term averages, with…

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Average length of energy debt repayment plans increases

The average length of energy debt repayment plans for electricity usage has now surpassed five years, jumping from three years just 12 months ago. According to data from energy providers, obtained via a Freedom of Information (FOI) to the energy regulator Ofgem submitted by Compare the Market, energy bill payers on debt repayment plans for…

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2m households secure lower bills through water companies’ social tariffs

13th November 2025 Consumer Collections | #water bills

Around 2 million struggling households are receiving lower water bills through water companies’ social tariff schemes to combat rising prices, according to new figures from The Consumer Council for Water (CCW). The report shows that England and Wales provided help to more than 1.96 million customers through social tariff schemes in 2024-25 – a rise…

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Second charge mortgages grew by 22% in September

12th November 2025 Arrears and Recoveries | #second charge

New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 22% in September 2025 Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…

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Half of parents prioritise children’s Christmas experience over household spending

Almost half of parents (46%) say they’ll prioritise their children’s Christmas experience over every other area of household spending this year, according to new research from Thinkmoney. After another year of rising prices and stretched budgets, many families are determined to keep the festive magic alive, even if that means cutting back elsewhere. Nearly a…

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Ofgem steps in as energy supplier collapses

Energy regulator Ofgem is assigning a new supplier for 8,400 customers after energy provider Tomato Energy collapsed. Ofgem intervened to protect supply for all affected, confirming that energy provision and funds, including credit balances, are secured under its ‘supplier of last resort’ safety net. Tomato Energy was banned from taking on new customers in April…

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Treasury launches Financial Inclusion strategy

The Treasury has unveiled its Financial Inclusion strategy which will aim to bring a focus on building financial resilience for households most at risk of problem debt. The Financial Inclusion Committee’s mission is to tackle barriers to individuals and households’ ability to access affordable and appropriate financial products and services.   The Treasury said its new…

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Workers earning under £40k say they can’t afford children

New data from the Vanquis Financial Wellbeing Index has shown that these people lack the confidence to have children or grow their families, with many taking on second jobs and cutting back on non-essentials to cope financially. The report shows that only 14% of householders earning under £40,000 feel confident in their ability to afford…

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Money Advice Trust launches support guide for disabled and vulnerable consumers 

5th November 2025 Company News |

Money Advice Trust has announced that it has published the second edition of its Help! Support Needs Starter Guide – a resource that brings together practical support needs for disabled and vulnerable consumers across essential services. Following the success of the first edition released in February, this updated guide describes over 120 support needs already…

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Half of people would ‘react aggressively’ to an Enforcement Agent at their door

4th November 2025 Arrears and Recoveries | #enforcement

Nearly half of the public (48%) say they would react aggressively or with verbal or physical abuse towards an Enforcement Agent(commonly known as a bailiff), visiting their property despite public sympathy for their role, according to research by the Civil Enforcement Associations (CIVEA). Contrary to this, the findings also show strong public support for the…

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High earners uncomfortable speaking about money

New research from financial wellbeing provider Money Wellness found that 22% of higher earners (those earning between £35,000-£54,999) feel uncomfortable talking about money, almost double the 12% of lower earners (earning £17,000 – £34,999) who feel the same. Despite the discomfort, financial struggles affect all kinds of households. Nearly one in five (18%) say they’re scarcely…

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Nine in ten people delay financial support until it becomes critical

Most people wait until their money worries reach tipping point before asking for help, according to new research by Lowell, finding that nine in ten people delay seeking help until their financial situation becomes critical. The study, conducted by Lowell to mark Talk Money Week, found that only one in ten people seek help at…

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Call for financial services and debt advice sector to provide neurodivergent support

New research commissioned by debt charity StepChange and Equifax has uncovered the profound and often hidden financial challenges faced by neurodivergent individuals. The research, which combined an online survey with in-depth interviews of neurodivergent individuals experiencing debt, found that almost all survey respondents (97%) felt that being neurodivergent presented challenges when it came to managing…

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