Debt charity unveils five year plan

28th March 2025 Company News |

StepChange Debt Charity has revealed its new five-year organisational strategy. The strategy reflects a year of working with stakeholders and service users to define a clear theory of change and identify how best to progress the charity’s vision of a society free from problem debt. Notable changes over the coming five years include a shift…

Read more

SPRING STATEMENT: Focus on stability and growth – consumer credit reaction

27th March 2025 Consumer Collections | #economy

The Chancellor, Rachel Reeves, has delivered her Spring Statement outlining the Government’s economic plans. Responding to the announcement, David Postings, Chief Executive of UK Finance, said “The chancellor’s Spring Statement focused on stability and growth in the UK. We welcome the government’s continued commitment to growing the economy and the financial services sector is committed…

Read more

InDebted launches in the UAE

27th March 2025 Company News |

Debt resolution specialist InDebted has announced that it has expanded into the United Arab Emirates (UAE). InDebted partners with high-growth fintechs such as Klarna to provide their customers with empathetic, personalised repayment solutions, addressing the demand for modern alternatives to traditional collections approaches. Josh Foreman, Founder & CEO of InDebted, said “InDebted’s expansion into the…

Read more

73% of people not prepared for April’s bill increases

A new survey by Ocean Finance has found that 73% are worried about affording their essential bills this Spring. Millions of households across the UK are set to be hit with yet another wave of bill increases this April, with hikes expected across council tax, broadband, water, energy, and phone contracts. 42% say they’ve already…

Read more

6.6m relying on credit cards to pay everyday bills

25th March 2025 Arrears and Recoveries | #bills

A new study by Go.Compare has revealed that an estimated 6.6 million people now rely on their credit cards to pay everyday bills such as groceries and utilities. In total, 17% said they need their card to afford their bills, with 13% stating that the cost of living crisis is the reason for this. This…

Read more

One in four people unlikely to talk about debt problems to a loved one

25th March 2025 Arrears and Recoveries | #debt

New research by Stepchange has found that more than one in four (27%) adults in the UK, equivalent to around 15 million people, would be unlikely to speak to a friend, partner or family member about debt problems. The polling, conducted by Censuswide on behalf of StepChange, found generational and gender divides when it comes…

Read more

Households urged to act to dilute the impact of April water bill rises

The Consumer Council for Water (CCW) is urging households to steal a march on April’s wave of bill rises through simple actions, which could help shave hundreds of pounds off water and energy costs. The consumer body is concerned many of the most vulnerable households will struggle to cope with next month’s ‘perfect storm’ of…

Read more

Consumer confidence increased marginally in March

Latest data from GfK’s consumer confidence index showed that it increased by one point in March to minus 19, despite analysts expecting a drop. Sentiment about the performance of the UK economy over the past year and its potential to gather momentum in the coming year improved in March. However, consumers became slightly more pessimistic…

Read more

Arrears on household bills increase 25%

24th March 2025 Arrears and Recoveries | #arrears

StepChange Debt Charity’s 2024 Statistics Yearbook, published to mark the start of Debt Awareness Week, has revealed tha the average StepChange client is £3,911 in arrears on household bills, a jump of 25% from £3,124 in 2023. Overall, the average amount of debt per StepChange client jumped 7%, from £16,706 in 2023 to £17,936 in…

Read more

Second charge mortgages grew by 24% in January

New figures released today by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 24% in January. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…

Read more

Credit Connect to launch Industry Leaders list

Credit Connect Media has announced that it will launch a new Industry Leaders list at its Spring industry events: Credit & Collections Think Tank and the Commercial Credit & Collections Conference. The networking events will be followed by the Credit & Collections Industry Awards on Thursday 22nd May in York. The Industry Leaders list recognises…

Read more

Personal insolvencies increase

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures increased decreased by 4.1% in February 2025 to 10,147 when compared to January 2025’s total of 9,752, and decreased by 5% when  compared to February 2024’s figure of 10,684. The personal insolvency figures consisted of 600 bankruptcies, 3,865…

Read more

Car purchase the top reason for large personal loans

The biggest loans taken out by UK adults are for car payments according to new research by GoCompare. Analysing data on loans secured since September 2022, the study found that motorists took out an average loan of more than £10,700 to put towards their new vehicles. This highlights that buying a car remains one of…

Read more