Credit, Collections & Insolvency News
Sigma Connected has announced that it has appointed Errol van Graan as its new Director of Operational Delivery, leading the delivery of its operations in South Africa. Cape Town-born van Graan previously spent 20 years with Vodafone in a variety of senior operational and customer experience roles, including within its Romanian and Australian businesses. Now…
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Liam Coleman has been appointed interim chair of the Financial Ombudsman Service (FOS). Coleman has over 30 years’ extensive financial services, public sector and board experience. He was formerly chief executive officer of The Co-operative Bank, deputy group treasurer and group head of capital management at The Royal Bank of Scotland (RBS) and group director,…
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Fairer Finance has appointed Helene Brichet as Chair of its Consumer Advisory Board (CAB). The Fairer Finance Consumer Advisory Board plays a critical role in overseeing the consumer group’s activities, scrutinising its commercial relationships, research, ratings, campaigning efforts, and media commentary to uphold transparency and independence. Brichet previously served as a CAB member for four…
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The Money Advice Liaison Group (MALG) has announced that it has appointed Fiona Hoyle as its new Chair. Hoyle is the Head of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA) and has been on the board of MALG for four years. She replaces former MALG Chair Paul Smee, also…
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StepChange Debt Charity has appointed three new trustees – Ramon Kaur, Sean Lynskey and Lisa Mellor. The appointments come at a transformative moment for StepChange. The charity recently launched a bold new five-year strategy focused on delivering even better outcomes for people in problem debt, driving meaningful change through policy and research, and securing long-term…
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StepChange Debt Charity has announced it has appointed Sue Murdoch as its new Chief People Officer. Murdoch brings over 25 years of experience across telecoms, professional services, financial services, and banking, She has held senior leadership roles spanning every aspect of the people agenda—including transformation, organisation development and organisation design, recruitment, reward, talent to and…
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Debt resolution specialist DCBL has announced the appointment of Vicky Felton as Director of Operations. With over 25 years of industry leadership experience, Felton brings a wealth of knowledge to DCBL. During her distinguished career in telecoms, Felton spent time at O2 and Virgin before making the move to DCBL HQ in Runcorn. Felton has also…
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Debt management provider Lantern has recruited Neil Hardman as Business Development Manager. Hardman joined the company earlier this month, bringing with him a wealth of experience in the credit industry. He will support Lantern as it continues to scale up servicing operations and expand its client base in the next few years. Hardman will bolster the…
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Money Advice Scotland has announced that it has appointed Janine Rennie as our new Chief Executive Officer (CEO) replacing previous lead Peter Costello, who left the charity after a successful tenure to take up another post in the Scottish Third Sector. Rennie who commences her role in June, has a strong track-record of leading organisations…
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Debt charity, StepChange has announced that it is making a significant strategic investment in its new Growth and Innovation team, with the aim of ensuring the charity remains at the forefront of service development and partnerships working in a rapidly changing landscape. Leading this new phase of growth are three senior appointments with Lee Usher joins…
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Debt charity, StepChange has announced the appointment of Modaser Choudhary as its new Chief Financial Officer. Choudhary brings over 20-years’ multi-sector experience across financial services, consulting, the charity sector and higher education. He has most recently been working as interim Chief Financial Officer for Everyturn, a national mental health charity and Advance Northumberland, a large…
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UK law firm Flint Bishop has announced the acquisition of Rebel Energy’s Collections & Recoveries team, following the renewable energy supplier’s entry into administration. The move will see 25 former Rebel Energy employees join Flint Bishop on 12th May 2025, coinciding with the launch of the firm’s new regional office in Swansea, South Wales. This…
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Hoist Finance has announced that it has appointed of Sam Joshi as Commercial Director. Joshi will support the business to grow as it refocuses its operations in the UK to concentrate solely on becoming the country’s premier acquirer of consumer debt portfolios from the banking- and wider lending community. Joshi has a career that spans…
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