Connected Data appoints Customer Success Manager

22nd July 2024 Consumer Collections |

Data driven technology company Connected Data has announced the appointment of Richard Mason, who has joined the team as Customer Success Manager. Mason brings with him 30 years of working in the regulated banking and data industry for FTSE 100 businesses. Focused on the effective use of data and analytics, his knowledge and experience have help him deliver…

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StepChange appoints new Chief Operating Officer

27th June 2024 Consumer Collections |

StepChange has announced the appointment of Martin Clift as its new Chief Operating Officer. Clift, who will take up the role at the beginning of September, previously worked at Barclays for 37 years, during which time he specialised in large scale Distribution, Operations Leadership and Strategic Transformation. He was most recently Head of Intermediary Services…

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Creditfix announces new operating structure

27th June 2024 Consumer Collections |

The Creditfix Group has announced a new operating structure in response to the current economic landscape and changes in the debt help industry. The changes will see FCA-regulated UK Debt Expert become The Creditfix Group’s main debt advice hub across the UK, providing personalised advice to achieve positive outcomes for people struggling with debt. Stephanie…

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KPMG and Shieldpay agree payments partnership

24th June 2024 Consumer Collections |

Payments specialist, Shieldpay has announced that it has agreed a partnership with KPMG Law. Shieldpay has been supporting KPMG Law’s corporate clients as an escrow and paying agent provider for corporate and M&A deals since 2020. Following the success of this relationship, built through working on numerous deals with KPMG Law’s UK corporate teams, Shieldpay has…

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IE Hub announces three new partnerships

21st June 2024 Consumer Collections |

Debt management platform, IE Hub has announced three new partnerships with Yorkshire Water, Amplifi Capital, AutoMoney Motor Finance.  After an initial trial in 2023, AutoMoney Motor Finance is the latest car financier to partner with IE Hub. The new partnership strengthens the already customer-focused car finance company, making debt management easier for AutoMoney Motor Finance and its…

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MALG announces board appointment

14th June 2024 Consumer Collections |

Money Advice Liaison Group (MALG), the UK membership organisation has appointed Vikki Brownridge to its board of directors. Brownridgei took up the role of CEO of StepChange Debt Charity, where she has worked since 2005, in May 2023. Prior to this she held several senior leadership positions including Head of Debt Advice where she was…

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Flexys and Acquired agree debt collection payment partnership

13th June 2024 Consumer Collections |

Payment specialist Acquired and collections management technology provider Flexys have agreed a partnership to provide Flexys’ platform with Google Pay, Apple Pay, and Open Banking powered payments. The partnership enables Flexys to implement transaction approval, payment type, acquirer data and cost control. James Hill, CEO at Flexys said “At Flexys, we’re committed to delivering innovative…

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Perch Group secures £210m funding growth package

31st May 2024 Consumer Collections |

Debt purchase, collections, litigation and reconnection specialist, Perch Group has announced that it has completed a £210 million funding package to support its next stage of growth. This package comprises £105 million of initial commitments with the ability to scale as the Group continues its growth journey. The transaction sees Shawbrook Bank and Paragon Bank…

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Sigma Connected receives employer accreditation

14th May 2024 Consumer Collections |

Business outsourcing provider Sigma Connected has been named in The Sunday Times Best Places to Work list for the second year in a row. The accreditation is based on the scores its 1,200-strong UK workforce provided through a survey. With increases across the board from 2023, the survey saw job satisfaction at an all-time high…

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Arum appoints new Managing Director

26th April 2024 News |

Collections and revenues consultant business, Arum has announced it has appointed Matt Trueman as Managing Director. Trueman joins Arum with over two decades of experience in the financial services industry, bringing with him a wealth of knowledge across credit and collections, technology deployment and business transformation. Prior to joining Arum, he held key leadership roles…

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Saascoms and Global Debt Recovery announce partnership

19th April 2024 Consumer Collections |

Contact Centre Software specialist, Saascoms has announced a partnership with Global Debt Recovery to provide digital contact solutions. Global Debt Recovery has been servicing debt recovery for over 40 years Commenting on the partnership, Natalie Bunyer, Managing Director of Global Debt Recovery said “We had expected to save some cost, but nothing like the numbers…

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CSA confirms special guest for its annual Awards

15th April 2024 Consumer Collections |

The Credit Services Association (CSA) has announced that former England captain and manager Kevin Keegan has been confirmed as special guest speaker at its annual CSA Awards. Keegan is one of the most recognisable faces in British football, with an illustrious playing career including time at Liverpool, Hamburg, Southampton and Newcastle as well as the…

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Charity sees 10% rise in debt advice support

10th April 2024 Consumer Collections |

StepChange debt charity says it has seen an increasing demand for its services, providing full debt advice to 183,403 clients, a 10% rise year-on-year. The charity guided a further 277,621 people, and helped 17,456 people to become debt free, according to its 2023 Impact Report. With the cost-of-living crisis both worsening debt problems for some…

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