Credit, Collections & Insolvency News
Rent reporting platform, CreditLadder has announced a partnership with Digital ID Connect. The agreements will allow Digital ID app users to report their rental payments into the four main credit reference agencies. Just under 40% of people in England rent, and this increases to over 50% in London*. To help bring financial fairness to these tenants,…
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Flexys Solutions has announced that it has partnered with Thought Machine to integrate its industry-leading Control+ debt management platform with Thought Machine’s cloud-native core banking platform, Vault Core. Flexys and Thought Machine partnership will address performance challenges through transformative cloud-native solution. Commenting on the partnership, Flexys CEO James Hill said “Working with the Thought Machine…
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Income and expenditure specialist, Inicio has announced a customer engagement partnership with Northumbrian Water using an avatar called Budgie. Inicio says that the customer engagement rates were around 40%, meaning a large number of customers who previously weren’t accessing support could now be helped. A further 85% of customers were able to complete the process…
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StepChange Debt Charity has announced the appointment of Janet Pope as a Trustee to it’s Board. The appointment follows a comprehensive and extensive search process to find new expertise to support the future direction and strategy of the charity and completes the process of recruiting four new Trustees for the charity throughout 2023. John Griffith-Jones,…
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Inicio AI has announced that is has appointed Paul Birks to its leadership advisory board in the role of Non-Executive Director. Birks has over 25 years of expertise in data, analytics, and transformative leadership. As Cabot Financial Europe’s former Chief Data and Analytics Officer, Birks transformed operations into a data-driven insights business, enhancing customer engagement through…
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Conversational AI specialists, Webio has announced that its Board of Directors has appointed David Gagie as Chairperson, effective immediately. Gagie brings an invaluable wealth of global expertise spanning banking, payments, credit and risk management. His tenure as a Senior Advisor on regulatory conduct issues at the Financial Conduct Authority and the Payments Systems Regulator underscores…
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Arum has announced the appointment of Reuben Gates as its new Director of Sales & Marketing. Gates will lead Arum’s continued growth across multiple territories, including Europe, US, Australia, New Zealand and South Africa. He has spent the past two decades working in financial services and software and is a specialist within collections and recoveries.…
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The Credit Services Association (CSA), the only national trade association in the UK for organisations active in the debt collection and purchase industry, has appointed Daniel Spenceley as their new Head of Policy. Working closely with CSA Chief Executive Chris Leslie and the senior management team, Spenceley will shape the policy development work on behalf…
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Deceased account care servicing and estate technology solutions specialists Phillips & Cohen Associates has announced that Saima Hassan has been promoted to Chief of Staff to the CEO. Hassan, who has been with the business since 2022, is a highly experienced senior leader with a breadth of business leadership, strategic & operational management, and legal…
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UK outsourcing specialist Sigma Connected has announced its expansion into the United States as it secures its first two new clients in the country. The company which offers ‘white label’ customer contact centre and debt collection services across the financial services, telecommunications, energy and retail sectors, has launched Sigma Connected US LLC. Services will be…
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Phillips & Cohen Associates, PCA), the global deceased account care servicing and technology solutions specialists has announced the appointment of Robert Husband as Global Chief Financial Officer. Husband is a highly experienced global business leader who has spent nearly 20 years in senior executive roles across the Financial Services and Fintech sectors. Following various international…
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Trustfolio has announced that it has been chosen by Reevo Money to help them manage their IVA portfolio. Reevo Money, part of Amplifi Capita has agreed a partnership with Trustfolio to use its Creditor Debt Solutions Platform. The platform provides creditors with a single view of debt solutions portfolios, allowing them to securely automate manual…
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Global analytics software specialist FICO has announced that debt advice charity,StepChange will use a new platform to help assess people in problem debt. StepChange will use the flexibility and hyper-personalisation of the platform to recommend the best individual outcome to each consumer, with the aim of helping them to become debt-free. Matt Bentley, Head of…
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